Motorola MOTO 9C START (WM6.1) Specifications Page 130
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8 - 14 MC9190-G Integrator Guide
ActiveSync
fails.
A partnership was not
established with the host
computer.
Establish a partnership with the host computer (see
Chapter 2,
Accessories
).
Host computer is not
selected in the
ActiveSync window on
the MC9190-G.
Select a host computer in the ActiveSync window, and perform
setup (see
Chapter 2, Accessories
).
Modem RAS connection
not allowed by host
computer.
Select RAS connection in the host computer (File > Connection
Settings window). Refer to the ReadMe files located in the Microsoft
ActiveSync folder on the host computer.
MC9190-G or modem was
disconnected from the
telephone line while
ActiveSync was in
progress.
Disconnect the modem cable for 30 seconds to hang up the local
telephone connection. Close any open windows on the MC9190-G
and any modem connections.
Synchronization occurred,
but the session is
configured to close
immediately after
synchronization is
complete.
Verify the setting of the When manually synchronizing
disconnect when complete checkbox by tapping Start >
ActiveSync > Menu > Options > Schedule tab.
Dial-out fails Location setting is
incorrect.
Verify Dialing Locations. Verify Dialing Patterns are correct for the
current location. For example, enter ‘G’ in the For local calls, dial:
field to dial directly, or ‘9,G’ if the telephone system requires dialing
‘9’ first to access an outside line.
Incorrect server phone
number.
Verify the connection phone number in the Connecting window.
Pulse dialing not
supported for country.
Use a connection within a tone-dialing system.
The Connection Manager
routes are incorrect.
Warm boot the MC9190-G and confirm the connection settings.
Table 8-9
Troubleshooting the Modem Module (Continued)
Symptom Possible Cause Action
- MC9190-G 1
- MC9190-G Integrator Guide 3
- Revision History 5
- Table of Contents 7
- Table of Contents vii 9
- Table of Contents ix 11
- Table of Contents xi 13
- About This Guide 15
- Software Versions 16
- Chapter Descriptions 17
- Notational Conventions 17
- Service Information 18
- Chapter 1 Getting Started 19
- Resetting the MC9190-G 20
- Getting Started 1 - 3 21
- Changing the Power Settings 22
- Battery Management 22
- Turning Off the Radios 23
- On Device with CE 6.0 24
- Chapter 2 Accessories 25
- Table 2-1 26
- Accessories 2 - 3 27
- Replacing the Keypad 28
- Secure Device (SD) Card 29
- Inserting the SD Card 30
- Perform a warm boot 30
- Charges a spare battery 32
- Battery Charging Indicators 33
- Figure 2-7 34
- Communication LED 34
- Ethernet Communication Setup 36
- Accessories 2 - 13 37
- Modifying Cradle Settings 38
- Accessories 2 - 15 39
- Figure 2-12 40
- 7. Click OK 40
- Table 2-7 40
- Accessories 2 - 17 41
- LED Communication LEDs 42
- Accessories 2 - 19 43
- Figure 2-17 46
- Spare Battery Charging 46
- LEDs (4) 46
- Attaching and Removing 49
- Serial/USB Connection 50
- Using the MSR 50
- (Solid Yellow) 54
- READY or STANDBY or FAULT 55
- CHARGING 55
- Accessories 2 - 33 57
- Accessories 2 - 35 59
- Serial Communication Setup 61
- Accessories 2 - 39 63
- USB Host Communication Setup 64
- Accessories 2 - 41 65
- Accessories 2 - 43 67
- Attaching Two Shelf Slides 68
- Chapter 3 Synchronization 69
- Setting Up a Sync Connection 70
- Windows Mobile Device Center 71
- ActiveSync 3 - 5 73
- ActiveSync 3 - 7 75
- Connected Window 76
- Windows CE Devices 77
- Windows Mobile 6.5 Devices 78
- Signal Strength Icon 79
- Turning Off the Radio 80
- Wireless Applications 4 - 5 81
- Windows CE 83
- Platform SDK 84
- EMDK for C 84
- Windows CE Flash Storage 85
- RegMerge.dll 86
- Non-FFS Partitions 86
- Bootloader 87
- Adding Programs 89
- Updating Images 90
- Loading Files via USB 93
- Select required operation 94
- Download from SD card 94
- Download from USB 94
- Waiting for input. . 94
- Bootloader Error Detection 95
- Table 5-1 96
- Windows Mobiles 99
- Locking Down a MC9190-G 100
- Device Management Security 101
- Remote API Security 101
- XML Provisioning 102
- RegMerge 103
- CopyFiles 103
- Packaging 104
- Windows Mobile File Storage 105
- Deployment 106
- Installation Using ActiveSync 107
- Installation Using AirBEAM 108
- Mobility Services Platform 108
- Update Loader Image 108
- Creating a Splash Screen 109
- 4. Perform a cold boot 110
- Configuration 111
- General Tab 112
- Power Management Tab 113
- Display Tab 114
- Event Log Tab 115
- Introduction 117
- Maintaining the MC9190-G 117
- Battery Safety Guidelines 117
- Cleaning 118
- Harmful Ingredients 119
- Cleaning Instructions 119
- Special Cleaning Notes 119
- Materials Required 119
- Cleaning the MC9190-G 119
- Cleaning Cradle Connectors 120
- Cleaning Frequency 120
- Troubleshooting 121
- Bluetooth Connection 123
- Four Slot Charge Only Cradle 124
- Four Slot Ethernet Cradle 124
- Single Slot Serial/USB Cradle 126
- Cable Adapter Module 127
- Magnetic Stripe Reader 128
- Modem Module 129
- Table 8-9 130
- MC9190-G Specifications 131
- User Environment 132
- Table A-1 132
- Peripherals and Accessories 133
- Table A-2 134
- Decode Zones 135
- Table A-3 136
- SE1524Decode Zones 137
- Table A-4 138
- Depth of Field 139
- Table A-5 140
- Table A-6 142
- SE4500-HD 143
- Table A-7 144
- Figure A-6 145
- Figure A-7 146
- Table A-8 147
- Mobile Computer Pin-Outs 148
- Table A-9 149
- Accessory Specifications 150
- Four Slot Battery Charger 151
- Table A-15 153
- Appendix B Using iDockIt 155
- General Recommendations 156
- View Connection Status 157
- Minimize iDockIt 157
- Exit iDockIt 157
- Ethernet Tab 159
- Direct Tab 160
- Modem Tab 161
- Create A New Modem Connection 162
- Status Tab 163
- Figure B-5 164
- Windows CE 6.0 Configuration 165
- USB Notes 168
- Un-installing iDockIt 172
- Appendix C Special Software 173
- Configurations 173
- Registry Setting 176
- WLAN Default Settings 177
- Shift Key Settings 177
- CE) and higher) 178
- Glossary 179
- Glossary - 3 181
- Glossary - 5 183
- Glossary - 7 185
- Index - 3 189
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