Motorola MOTO 9C START (WM6.1) Specifications Page 121
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Maintenance & Troubleshooting 8 - 5
Troubleshooting
MC9190-G
Table 8-1
Troubleshooting the MC9190-G
Problem Cause Solution
MC9190-G does not
turn on.
Battery not charged. Charge or replace the battery.
Battery not installed
properly.
Ensure battery is installed properly.
System crash. Perform a warm boot. If the MC9190-G still does not turn on,
perform a cold boot. See
Resetting the MC9190-G on page 1-2
.
Rechargeable battery
did not charge.
Battery failed. Replace battery. If the MC9190-G still does not operate, try a
warm boot, then a cold boot. See
Resetting the MC9190-G on
page 1-2
.
MC9190-G removed
from cradle while
battery was charging.
Insert MC9190-G in cradle and begin charging. The battery
requires approximately four hours to recharge fully.
Cannot see characters
on display.
MC9190-G not
powered on.
Press the Power button.
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
MC9190-G removed
from cradle or
unplugged from host
computer during
communication.
Replace the MC9190-G in the cradle, or reattach the
Synchronization cable and re-transmit.
Incorrect cable
configuration.
See the System Administrator.
Communication
software was
incorrectly installed or
configured.
Perform setup. See
Chapter 2, Accessories
for details.
Ensure that Microsoft ActiveSync 4.5 or greater is installed on
the host computer.
No sound is audible. Volume setting is low
or turned off.
Turn on or increase volume.
- MC9190-G 1
- MC9190-G Integrator Guide 3
- Revision History 5
- Table of Contents 7
- Table of Contents vii 9
- Table of Contents ix 11
- Table of Contents xi 13
- About This Guide 15
- Software Versions 16
- Chapter Descriptions 17
- Notational Conventions 17
- Service Information 18
- Chapter 1 Getting Started 19
- Resetting the MC9190-G 20
- Getting Started 1 - 3 21
- Changing the Power Settings 22
- Battery Management 22
- Turning Off the Radios 23
- On Device with CE 6.0 24
- Chapter 2 Accessories 25
- Table 2-1 26
- Accessories 2 - 3 27
- Replacing the Keypad 28
- Secure Device (SD) Card 29
- Inserting the SD Card 30
- Perform a warm boot 30
- Charges a spare battery 32
- Battery Charging Indicators 33
- Figure 2-7 34
- Communication LED 34
- Ethernet Communication Setup 36
- Accessories 2 - 13 37
- Modifying Cradle Settings 38
- Accessories 2 - 15 39
- Figure 2-12 40
- 7. Click OK 40
- Table 2-7 40
- Accessories 2 - 17 41
- LED Communication LEDs 42
- Accessories 2 - 19 43
- Figure 2-17 46
- Spare Battery Charging 46
- LEDs (4) 46
- Attaching and Removing 49
- Serial/USB Connection 50
- Using the MSR 50
- (Solid Yellow) 54
- READY or STANDBY or FAULT 55
- CHARGING 55
- Accessories 2 - 33 57
- Accessories 2 - 35 59
- Serial Communication Setup 61
- Accessories 2 - 39 63
- USB Host Communication Setup 64
- Accessories 2 - 41 65
- Accessories 2 - 43 67
- Attaching Two Shelf Slides 68
- Chapter 3 Synchronization 69
- Setting Up a Sync Connection 70
- Windows Mobile Device Center 71
- ActiveSync 3 - 5 73
- ActiveSync 3 - 7 75
- Connected Window 76
- Windows CE Devices 77
- Windows Mobile 6.5 Devices 78
- Signal Strength Icon 79
- Turning Off the Radio 80
- Wireless Applications 4 - 5 81
- Windows CE 83
- Platform SDK 84
- EMDK for C 84
- Windows CE Flash Storage 85
- RegMerge.dll 86
- Non-FFS Partitions 86
- Bootloader 87
- Adding Programs 89
- Updating Images 90
- Loading Files via USB 93
- Select required operation 94
- Download from SD card 94
- Download from USB 94
- Waiting for input. . 94
- Bootloader Error Detection 95
- Table 5-1 96
- Windows Mobiles 99
- Locking Down a MC9190-G 100
- Device Management Security 101
- Remote API Security 101
- XML Provisioning 102
- RegMerge 103
- CopyFiles 103
- Packaging 104
- Windows Mobile File Storage 105
- Deployment 106
- Installation Using ActiveSync 107
- Installation Using AirBEAM 108
- Mobility Services Platform 108
- Update Loader Image 108
- Creating a Splash Screen 109
- 4. Perform a cold boot 110
- Configuration 111
- General Tab 112
- Power Management Tab 113
- Display Tab 114
- Event Log Tab 115
- Introduction 117
- Maintaining the MC9190-G 117
- Battery Safety Guidelines 117
- Cleaning 118
- Harmful Ingredients 119
- Cleaning Instructions 119
- Special Cleaning Notes 119
- Materials Required 119
- Cleaning the MC9190-G 119
- Cleaning Cradle Connectors 120
- Cleaning Frequency 120
- Troubleshooting 121
- Bluetooth Connection 123
- Four Slot Charge Only Cradle 124
- Four Slot Ethernet Cradle 124
- Single Slot Serial/USB Cradle 126
- Cable Adapter Module 127
- Magnetic Stripe Reader 128
- Modem Module 129
- Table 8-9 130
- MC9190-G Specifications 131
- User Environment 132
- Table A-1 132
- Peripherals and Accessories 133
- Table A-2 134
- Decode Zones 135
- Table A-3 136
- SE1524Decode Zones 137
- Table A-4 138
- Depth of Field 139
- Table A-5 140
- Table A-6 142
- SE4500-HD 143
- Table A-7 144
- Figure A-6 145
- Figure A-7 146
- Table A-8 147
- Mobile Computer Pin-Outs 148
- Table A-9 149
- Accessory Specifications 150
- Four Slot Battery Charger 151
- Table A-15 153
- Appendix B Using iDockIt 155
- General Recommendations 156
- View Connection Status 157
- Minimize iDockIt 157
- Exit iDockIt 157
- Ethernet Tab 159
- Direct Tab 160
- Modem Tab 161
- Create A New Modem Connection 162
- Status Tab 163
- Figure B-5 164
- Windows CE 6.0 Configuration 165
- USB Notes 168
- Un-installing iDockIt 172
- Appendix C Special Software 173
- Configurations 173
- Registry Setting 176
- WLAN Default Settings 177
- Shift Key Settings 177
- CE) and higher) 178
- Glossary 179
- Glossary - 3 181
- Glossary - 5 183
- Glossary - 7 185
- Index - 3 189
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