Motorola MTS HDTV set-top box Technical Information Page 27

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MTS HDTV Service
27
Audio and Picture
There is No Audio when Viewing TV Channels
Mute and Connection
Verify the MUTE button on the remote control has not been pressed. Press MUTE on the remote control
to restore sound.
Verify the set-top box audio output is connected to the TV or home theatre receiver.
If the set-top box audio output is connected to the TV, verify the MUTE button on the TV has not been
pressed.
If the set-top box audio output is connected to a home theatre receiver, verify the home theatre receiver
is set to the appropriate input source and its MUTE button has not been pressed.
Secondary Audio
Ensure you are not trying to play secondary audio on a channel that does not support secondary audio.
To check the secondary audio selection:
Press MENU.
Use the RIGHT ARROW to highlight <SETTINGS>.
With GENERAL already highlighted press OK.
Use the DOWN ARROW to highlight SECONDARY AUDIO and press OK.
Use the RIGHT ARROW to highlight USE PRIMARY AUDIO and press OK.
Use the ARROW BUTTON to highlight SAVE and press OK.
Primary Audio Program Set” message appears.
Press EXIT to return to Live TV.
Volume
Ensure the volume on the TV is turned up.
Control the volume by using the VOLUME button on the set-top box remote control, not the volume
control on the TV remote control or on the TV set.
However, on some TV sets, you may have to use the TV controls to set the volume to full or slightly less
than full before using the set-top box remote control to control the volume. In this case, use the TV
controls to turn the volume all the way up, and then use the VOLUME button on the set-top box remote
control.
There is No Audio From the Centre and/or Surround Speakers of a Home Theatre
Receiver Connected to the MTS HDTV Set-Top Box
Not all Dolby Digital programs feature full 5.1 Surround Sound. In some cases the programs may only
contain left and right stereo audio.
Verify the S/PDIF cable is firmly connected to the set-top box and the home theatre receiver.
Verify the home theatre receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic®
II, Dolby Pro Logic).
Verify the home theatre receiver is properly configured to work with all connected speakers.
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