Motorola VT1005 - Vonage VOIP Broadband Gateway Modem Installation Guide download pdf (Page 32)

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2.) You have a bad phone line on either or both outbound and inbound

phone lines. If you use a cell phone, the wireless reception can be bad.

Try to use different phone line or different cell phone.

3).Your machine or sound card is not good quality.

4).Try to use telephone recording as described in RECORD YOUR

MESSAGE section of this document.

5).Use a better microphone and a less noisy recording room.

G16. Do I need Java and Voicent Gateway to run AutoReminder or

BroadcastByPhone?

Yes. You must install these two programs before you install others.

G17. My computer is hooked up with high speed internet

connection like cable modem or DSL. Can I use Voicent

software?

Yes. Voicent software does not use Internet connection. All you need is

a voice modem that connects to a phone line or VoIP Voice Terminal to

make phone calls.

Cable modem or DSL modem cannot be used to make phone calls. But

it does not matter. The actually phone calls are made through the

voice modem.

Questions for BroadcastByPhone and AutoReminder

B1. I want to use the Voicent BroadcastByPhone or

AutoReminder system. Do I have to purchase Voicent Gateway?

No. BroadcastByPhone and AutoReminder software package includes

Voicent Gateway.

B2. I am running BroadcastByPhone. It stopped after a few

calls. What happened?

Your computer modem is not reliable. Try to use Voicent modem 3025.

If the modem is OK, check your phone line to see if it has dial tone. In

rare case, the combination of motherboard and modem doesn’t work

well together.

Also please check your dialing rules. In Voicent Gateway, please select

Setup à Options for setting dialing rules suitable for your phone

service.

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Motorola VT1005 - Vonage VOIP Broadband Gateway Modem Installation Guide Page 32