Motorola VT1005 - Vonage VOIP Broadband Gateway Modem Installation Guide download pdf (Page 34)

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2) Use copy & paste: Import your phone list from your database file

to Microsoft Excel spreadsheet first, then copy-and-paste the whole list

to the phone section of BroadcastByPhone spreadsheet.

B5. I have a large call list that cannot be finished in a day. I set

up the broadcast as recurring calls every morning. But the calls

always start from the beginning.

You should select the checkbox “automatically schedule calls for next

day if not finished” in the Start/Schedule broadcast dialog. This feature

is only available in the professional version.

Recurring calls are used for events like monthly meetings. It always

starts from the beginning of the call list.

B6. What is a Call till Confirm broadcast?

This is a broadcast mode that usually used in call escalation process.

For example, support engineers John, Joe, and Jason are the people to

notify when the alarm go off. If John is available, there is no need to

notify Joe and Jason. To set up the Call till Confirm broadcast, select

the checkbox “Stop broadcast after getting confirmation code” and set

the confirmation code in the next edit box. If John is not available

when called, the program will call Joe; and if Joe enters the

confirmation code, the program will not call Jason and broadcast will

stop automatically.

It is possible to use this mode from the command line interface. If you

have an alert system and a call escalation process, you can easily

integrate it with Voicent BroadcastByPhone. Please refer to the

program help file for details.

Questions for EmailToPhone

E1. I have set up the Voicent gateway with EmailToPhone. When I call

in to get my email message, I get a message the server is not

available, good bye. How do I correct this?

Please check your email settings. This normally indicates your POP3/IMAP

server cannot be accessed.

Questions for Voicent Gateway SDK

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Motorola VT1005 - Vonage VOIP Broadband Gateway Modem Installation Guide Page 34