Motorola VT1005 - Vonage VOIP Broadband Gateway Modem Installation Guide download pdf (Page 31)

VOICENT COMMUNICATIONS INC

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1. Your modem is not compatible. There are many brands of voice

modems are on the market, not all voice modems work with the

software. We officially support Voicent modem model 3025 or Zoom

3025c voice modems.

2. Make sure your computer has a sound card that can play .wav file.

3. Make sure your phone line is connected and has dial tone through

the modem. (See G1.)

4. When you pick up the phone that rings, make sure to say hello and

wait for a couple seconds.

5. In rare case the motherboard, modem card and device driver

combination can cause problem. If you suspect this is the case, try a

different computer.

G13. I would like to know if your company knows of any office

management software that can be used in conjunction with the

AutoReminder application.

Voicent AutoReminder can be integrated with any office management

software because AutoReminder has Open Web access interface that

allows other programs to interface with. Please see

http://www.voicent.com/devnet/reminder_integ.htm for detailed

information. There is also a command line interface for integration.

You can have a programmer do the integration for you, or contact

Voicent for the technical service. We have expert knowledge on

integrations.

G14. Do I need a dialogic card or internet connection to use

AutoReminder or BroadcastByPhone software?

No. You only need a voice modem. We support Voicent voice modem,

model 3025. You can use the software with VoIP, but you still need a

voice modem that is connected to the VoIP Voice Terminal.

G15. The audio quality of the wav recordings is not good. My

recorded message sounds really bad. Can I improve the

quality?

Yes, you can.

1). Use Voicent 3025 modem if you are not using it now. Some voice

modems and their driver are of poor quality.

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Motorola VT1005 - Vonage VOIP Broadband Gateway Modem Installation Guide Page 31