Motorola DCT6208 Installation Manual Page 83
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Troubleshooting 5-3
DCT6200\DCT6208 Installation Manual
Problem Possible Solutions
There are black bars on
all four sides of the
picture
This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To cause 4:3
SD programming to fill the screen, depending on the capabilities of the TV, set
4:3 OVERRIDE to 480i or 480p.
This may occur on a 16:9 TV if the active video for an SD broadcast is in
letterbox format. To confirm, wait for a commercial or look for a graphic, such
as a network logo. If the commercial fills the screen from top to bottom, or the
graphic appears below the active video, the program is being letterboxed by the
broadcaster. You can minimize this by activating the zoom feature on the TV.
A broadcaster may include black bars on either side of a wide screen broadcast.
This is called a “hybrid” aspect ratio and results in a black border surrounding
the video on a 4:3 TV. Because this is part of the broadcast, the DCT* cannot
correct the video. You may be able to minimize the border using the zoom
feature on the TV.
- Installation Manual 1
- Caution 2
- FCC Compliance 3
- Canadian Compliance 3
- Contents 4
- Contents iii 6
- Troubleshooting 8
- Specifications and Features 8
- Connection Record 8
- Abbreviations and Acronyms 8
- Figures 8
- Contents vii 10
- Introduction 11
- Standard Features 12
- Optional Features 13
- Using This Manual 14
- Related Documentation 14
- Document Conventions 14
- If You Need Help 15
- Calling for Repairs 16
- Overview 17
- Triple Tuner 18
- Front Panel 18
- Overview 2-3 19
- Rear Panel 20
- Overview 2-5 21
- Installation 22
- Installation Overview 23
- Cabling the DCT* to an HDTV 24
- Audio/Video Cabling 25
- DCT6200/DCT6208 26
- Home theater receiver 26
- Standard-definition 27
- Figure 3-4 28
- Cabling an audio receiver 28
- Figure 3-5 29
- RF Bypass switch 29
- Figure 3-6 30
- Connecting the IR Blaster 31
- Checking the IR Blaster 31
- Data Device Connections 32
- Boot Cycle 33
- Boot Cycle Error Codes 34
- Feature Testing Procedure 35
- Installation 3-15 36
- 3-16 Installation 37
- Installation 3-17 38
- POWER or MENU key 38
- Diagnostics 39
- 4-2 Diagnostics 40
- Table 4-2 41
- GENERAL STATUS - OSD 41
- Figure 4-2 41
- General status - LED 41
- Error Codes 42
- Connected State 42
- PLATFORM ID 42
- FAMILY ID 42
- MODEL ID 42
- REMOD CHANNEL 43
- SETTOP TIME 43
- Table 4-4 44
- PURCHASE STATUS - OSD 44
- Figure 4-3 44
- PURCHASE STATUS - LED 44
- LAST SEQ NUM 45
- LAST RB TIME 45
- IPPV Status 45
- Table 4-6 46
- OOB status - OSD 46
- OOB FREQUENCY 47
- OOB CARRIER LOCK 47
- OOB DATA 48
- OOB EMM DATA 48
- EMM PROVIDER ID 49
- EMM PID 49
- NETWORK PID 49
- Table 4-12 50
- IN-BAND DIAGNOSTIC - OSD 50
- Figure 4-5 50
- IN-BAND DIAGNOSTIC - LED 50
- CARRIER LOCK 51
- Signal-to-Noise Ratio (SNR) 52
- Automatic Gain Control (AGC) 52
- 5 SECOND ERROR COUNTS 52
- Table 4-18 53
- UNIT ADDRESS - OSD 53
- TVPC INSTALLED 54
- UNIT ADDRESS 54
- OOB ADDRESSES 55
- MAC ADDRESSES 55
- Table 4-20 56
- Table 4-21 56
- Diagnostics 4-19 57
- AUTHORIZATION Reason Code 58
- AUTHORIZED 58
- PURCHASABLE 59
- PREVIEW 59
- MPEG VIDEO LOCK 59
- MPEG AUDIO LOCK 59
- PCR LOCK 60
- Values Definition 60
- Diagnostics 4-23 61
- 4-24 Diagnostics 62
- Table 4-31 63
- CODE MODULES - OSD 63
- Figure 4-9 64
- CODE MODULES - LED 64
- BOOTLOADER 65
- FIRMWARE 65
- DIGITAL SECURE PROCESSOR 65
- ANALOG SECURE PROCESSOR 65
- 4-28 Diagnostics 66
- MEMORY CONFIGURATION 67
- Table 4-34 68
- INTERFACE STATUS 69
- DVI PORT 69
- TV TYPE 70
- YPbPr OUTPUT 71
- 4:3 OVERRIDE 71
- CLOSED CAPTION 71
- 4-34 Diagnostics 72
- Diagnostics 4-35 73
- SETTINGS 74
- OSD Display Definition 74
- RESTORE DEFAULTS 74
- PVR ENABLED 75
- STREAM INDEXER VERSION 75
- CONTENT RECORD VERSION 75
- Encoder Information Table 75
- 4-38 Diagnostics 76
- NUMBER OF INSTALLED DRIVES 77
- DRIVE NUMBER 77
- MODEL NUMBER 77
- LOCATION 77
- TOTAL SIZE 78
- IP ADDRESS 78
- UPSTREAM ID 79
- DOWNSTREAM ID 79
- MAC ABORT COUNTER 80
- SOCKET PORT STATE 80
- Problem Possible Solutions 82
- Features List 85
- USB Universal Serial Bus 88
- VOD video on demand 88
- 494288-001 89
- Visit our website at: 89
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