Motorola DCT6208 Installation Manual Page 39
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DCT6200\DCT6208 Installation Manual
Section 4
Diagnostics
This section describes the diagnostics that confirm proper installation of the DCT*, including:
! Checking error states and signal integrity
! Identifying the DCT* on the network
! Verify communications with the headend
The diagnostic information is displayed on the front-panel LEDs and the on-screen display
(OSD).
For diagnostics provided in this section:
! All indicators are in decimal notation unless otherwise noted.
! All signal-level and quality indicators are based on a 1% to 100% scale, unless otherwise
noted.
! All sample displays are illustrative; actual data may differ from the examples.
In this Installation Manual, DCT* refers to both the DCT6200 and DCT6208 High Definition
Cable Receivers.
Accessing Diagnostics
You can run the base platform software or Thin Client software to access the DCT* diagnostics.
To access diagnostics:
1 Ensure the DCT* is installed with the base platform or Thin Client software and that it is
connected to an ac outlet.
2 Press POWER and then immediately press SELECT.
The DIAGNOSTICS main menu is displayed on the OSD and d01 is displayed on the
front-panel LED. The DCT* is now in diagnostic mode.
Use the following keys to navigate diagnostics menus:
! Press
CHANNEL ▲
▲▲
▲, CHANNEL ▼
▼▼
▼, CURSOR ▲
▲▲
▲, or CURSOR ▼
▼▼
▼ to select d01 through E.
! Press
CURSOR ◄
◄◄
◄, CURSOR ►
►►
►, SELECT or ENTER to execute the selected diagnostic.
! Select E from the main menu to exit.
! Pressing
POWER also exits diagnostic mode.
- Installation Manual 1
- Caution 2
- FCC Compliance 3
- Canadian Compliance 3
- Contents 4
- Contents iii 6
- Troubleshooting 8
- Specifications and Features 8
- Connection Record 8
- Abbreviations and Acronyms 8
- Figures 8
- Contents vii 10
- Introduction 11
- Standard Features 12
- Optional Features 13
- Using This Manual 14
- Related Documentation 14
- Document Conventions 14
- If You Need Help 15
- Calling for Repairs 16
- Overview 17
- Triple Tuner 18
- Front Panel 18
- Overview 2-3 19
- Rear Panel 20
- Overview 2-5 21
- Installation 22
- Installation Overview 23
- Cabling the DCT* to an HDTV 24
- Audio/Video Cabling 25
- DCT6200/DCT6208 26
- Home theater receiver 26
- Standard-definition 27
- Figure 3-4 28
- Cabling an audio receiver 28
- Figure 3-5 29
- RF Bypass switch 29
- Figure 3-6 30
- Connecting the IR Blaster 31
- Checking the IR Blaster 31
- Data Device Connections 32
- Boot Cycle 33
- Boot Cycle Error Codes 34
- Feature Testing Procedure 35
- Installation 3-15 36
- 3-16 Installation 37
- Installation 3-17 38
- POWER or MENU key 38
- Diagnostics 39
- 4-2 Diagnostics 40
- Table 4-2 41
- GENERAL STATUS - OSD 41
- Figure 4-2 41
- General status - LED 41
- Error Codes 42
- Connected State 42
- PLATFORM ID 42
- FAMILY ID 42
- MODEL ID 42
- REMOD CHANNEL 43
- SETTOP TIME 43
- Table 4-4 44
- PURCHASE STATUS - OSD 44
- Figure 4-3 44
- PURCHASE STATUS - LED 44
- LAST SEQ NUM 45
- LAST RB TIME 45
- IPPV Status 45
- Table 4-6 46
- OOB status - OSD 46
- OOB FREQUENCY 47
- OOB CARRIER LOCK 47
- OOB DATA 48
- OOB EMM DATA 48
- EMM PROVIDER ID 49
- EMM PID 49
- NETWORK PID 49
- Table 4-12 50
- IN-BAND DIAGNOSTIC - OSD 50
- Figure 4-5 50
- IN-BAND DIAGNOSTIC - LED 50
- CARRIER LOCK 51
- Signal-to-Noise Ratio (SNR) 52
- Automatic Gain Control (AGC) 52
- 5 SECOND ERROR COUNTS 52
- Table 4-18 53
- UNIT ADDRESS - OSD 53
- TVPC INSTALLED 54
- UNIT ADDRESS 54
- OOB ADDRESSES 55
- MAC ADDRESSES 55
- Table 4-20 56
- Table 4-21 56
- Diagnostics 4-19 57
- AUTHORIZATION Reason Code 58
- AUTHORIZED 58
- PURCHASABLE 59
- PREVIEW 59
- MPEG VIDEO LOCK 59
- MPEG AUDIO LOCK 59
- PCR LOCK 60
- Values Definition 60
- Diagnostics 4-23 61
- 4-24 Diagnostics 62
- Table 4-31 63
- CODE MODULES - OSD 63
- Figure 4-9 64
- CODE MODULES - LED 64
- BOOTLOADER 65
- FIRMWARE 65
- DIGITAL SECURE PROCESSOR 65
- ANALOG SECURE PROCESSOR 65
- 4-28 Diagnostics 66
- MEMORY CONFIGURATION 67
- Table 4-34 68
- INTERFACE STATUS 69
- DVI PORT 69
- TV TYPE 70
- YPbPr OUTPUT 71
- 4:3 OVERRIDE 71
- CLOSED CAPTION 71
- 4-34 Diagnostics 72
- Diagnostics 4-35 73
- SETTINGS 74
- OSD Display Definition 74
- RESTORE DEFAULTS 74
- PVR ENABLED 75
- STREAM INDEXER VERSION 75
- CONTENT RECORD VERSION 75
- Encoder Information Table 75
- 4-38 Diagnostics 76
- NUMBER OF INSTALLED DRIVES 77
- DRIVE NUMBER 77
- MODEL NUMBER 77
- LOCATION 77
- TOTAL SIZE 78
- IP ADDRESS 78
- UPSTREAM ID 79
- DOWNSTREAM ID 79
- MAC ABORT COUNTER 80
- SOCKET PORT STATE 80
- Problem Possible Solutions 82
- Features List 85
- USB Universal Serial Bus 88
- VOD video on demand 88
- 494288-001 89
- Visit our website at: 89
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