For Assistance 132
What will we do if you make a claim under this Limited Warranty?
IfyoumakeavalidclaimunderthisLimitedWarranty,Motorolawill(atitsdiscretion)either(1)repair
theProductusingnew,used,orreconditionedreplacementparts;or(2)replacetheProductwitha
newor‘asnew’reconditionedProduct;or(3)refundthepurchaseprice.Anyrefundedorreplaced
ProductshallbecomethepropertyofMotorola.
What is not covered?
ThisLimitedWarrantydoesnotcoverthefollowingunlesstheyoccurredbecauseofadefectin
materialsorworkmanship:
(a)Batteriesoranyprotectivecoatingstheperformanceofwhichnaturallydeterioratesovertime.
(b)Cosmeticdamage,includingscratches,dents,cracksorothercosmeticdamagefromnormal
wearandtear.
(c)Damagecausedbyusewithnon-Motorolaproducts.Defectsordamagethatresultfromtheuse
ofnon-Motorolabrandedorcertifiedcompatibleproducts,accessoriesorotherperipheral
equipmentand/orsoftware.
(d)DamagecausedbeyondthereasonablecontrolofMotorola,includingdamagecausedby(i)
accident,abuse,misuse;(ii)operatingaProductoutsideitspermittedorintendedusesasdefinedin
theProducts’UserManual,QuickStartGuide,OnlineTutorials,andotherdocumentationprovided
toyou(includinguseoftheProductsfor[commercialrental]purposes);(iii)improperstorage(e.g.
subjectingtheProducttoextremetemperatures),abuseorneglect(e.g.broken/bent/missing
clips/fasteners/connectors);impactdamage(e.g.droppingtheProduct);(iv)contactwithliquids,
water,rain,extremehumidity,unusuallyheavyperspirationorothermoisture;sand,food,dirtor
similarsubstances(exceptforProductssoldasresistanttosuchsubstances,butthenonlytothe
extentthedamagewasnotcausedbyincorrectlysecuringthephone’sprotectiveelementsor
subjectingaProducttoconditionsbeyonditsstatedspecificationsorlimits);or(v)flood,fire,
earthquake,tornadoorotheractsofGodnotwithinMotorola'sreasonablecontrol.
(e)Unauthorizedservice.DefectsordamageresultingfromsomeoneotherthanMotorolaora
Motorolaauthorizedservicecenterservicing,testing,adjusting,installing,maintaining,altering,or
tamperingwiththeProducts.
(f)ProductsthathavebeenmodifiedinanymannerwithoutthewrittenpermissionofMotorola,
including(i)serialnumbers,datetagsorothermanufacturercodingthathasbeenremoved,altered
orobliterated;(ii)mismatchedorduplicatedserialnumbers;(iii)brokensealsorotherevidenceof
tampering;or(iv)whichhavebeenmodifiedorshowevidenceofattemptstomodifythem.
IMPORTANT:ITISILLEGALTOUSETHISPRODUCTIFITCEASESTOCOMPLYWITHTHE
GOVERNMENTAUTHORIZATIONSTHATAPPROVEDITSRELEASE.THEREFORE,YOU
MUSTNOTMAKECHANGESTOTHEPRODUCTAFFECTINGITSEMISSION,
MODULATION,TRANSMISSIONCHARACTERISTICS,INCLUDINGPOWERLEVELS,
OPERATINGFREQUENCIESANDBANDWIDTHS,SARLEVELS,DUTY-CYCLE,
TRANSMISSIONMODESANDTHEINTENDEDMETHODOFTHEPRODUCT.
(g)NormalwearandtearorotherwiseduetothenormalagingoftheProduct.
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