Motorola moto E User Manual Page 142

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For Assistance 134
2. IftheProductisstillnotfunctioningproperlyafteryouhavefollowedtroubleshootinginstructions
suggestedonthiswebsite,pleasecontactMotorolausingthecontactdetailsprovidedonthe
customersupportwebsiteatmotorola.com/support.
3. IfyourProductiscoveredbythisLimitedWarranty,youmayberequiredtodownload,or
otherwiseobtainandacceptsoftwareupdates.Youareresponsibleforanythirdpartydatacosts
incurredwhenobtainingthedownloads.
BeforewecanprovideanyfurthersupportunderthisLimitedWarrantyyoumustfirstcomply
withthewarrantyprocesses(1),(2),and(3),repairinstructions,andacceptanynecessary
softwareupdates.
4. Ifthesoftwareupdatedoesnotfixtheproblem,youwillreceiveinstructionsonhowandwhereto
shiptheProductforassessment.Wewillgenerallyneed:(i)proofofpurchase;(ii)awritten
descriptionoftheproblem;(iii)thenameofyourmobilenetworkserviceprovider,ifapplicable;
(iv)youraddressandtelephonenumber.Wewillonlyusethisinformationforthepurposesof
processingyourclaimunderthisLimitedWarranty.
5. IftheProductisnotcoveredbythisLimitedWarranty(andyoudonothaveanyotherstatutory
rightsinyourplaceofusualresidence),Motorolawillinformyouoftheavailability,price,and
otherconditionsapplicabletotherepair,replacement,orrefundoftheProduct.
Battery Use & Safety
Warning:YourmobiledevicecontainsabatterythatshouldonlyberemovedbyaMotorola
approvedservicecenterorrecycler.
n Don’ttrytoremoveorreplacethebatteryyourself.Attemptingtoremoveorreplacethebattery
maydamagethebatteryandmaycauseburningandinjury.
n Don’ttrytotakeapartorfixyourphone.Attemptingtotakeapartorfixyourphonemaydamage
thebatteryandmaycauseburningandinjury.
n Don’tcrush,bend,orexposeyourphonetoheatorliquid.Thismaydamagethebatteryandmay
causeburningandinjury.
Battery Charging
ChargeyourMotorolaphoneusingacompatibleMotorolacharger,anotherbrandclass2Limited
PowerSourceUSBchargerthatcomplieswithUSB1.1or2.0andcomplieswithEN301489-34,
IEC62684orequivalent,orahigh-powerUSBportonaPC.Chargersthatdonotcomplywiththese
standardsmaybeunsafe,andmaycauseslowcharging,productdamage,orreduceddevice
performance.
n Yourphonewillnotchargeifthetemperatureistoohighorlow.
n Newbatteriesandbatteriesthathavebeenstoredforawhilemaytakelongertocharge.
n OnlyusegenuineMotorolabatteries,whichcontainsafetycircuitryandaredesignedtogivethe
bestperformanceinyourMotoroladevice.
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