For Assistance 129
1. AtthetopofthescreendragthestatusbardownwithtwofingerstoseeQuickSettings.
2.
IftheAirplanemodeison ,tapittoturnitoff .
Solution2:Ifthesignalstrengthiconshowsaweakconnection,youmaybeoutofaserviceareaor
inalocationsuchasashoppingmallthatdegradesthesignal.
n Waituntilyoumovetoanotherlocationandtryyourcallagain.
Note:IfyouareconnectedtoaWi-Fisignal,youcanuseWi-Fitocommunicatebytextingoremail.
UsecarewhenconnectingtoWi-Fifromsourcesoutsideyourhome.
Solution3:Isdatacommunicationdisabled?Tocheckthatdatacommunicationisenabled:
1. AtthetopofthescreendragthestatusbardownwithtwofingerstoseeQuickSettings.
2.
TapNetwork (networkicon).
Note:TheSprintnetworkiconshowssignalstrength.ItdoesnottellyouiftheCellulardataswitchis
onoroff.
3. IftheCellular dataswitchisoff,tapittoturniton.
Note:Ifyousetadatalimittokeepwithinyourusageplan,yourphoneturnsoffCellulardatasoyou
avoidoverages.Youcanignoreyoursettingbutyoumaybebilledadditionalcharges.
Issue:Batterylevelgoesdowntooquickly.
Note:Avoidcallswherethesignalisweakasthisusesalotofyourbatterypower.
Solution:UsetheBatterysaversettingstomakeyourbatterylastlonger.Also,formanytipsand
trickstoavoidbatterypowerloss,seeBatterySettings.
Formoreinformationortoseethelatestinproductsandservices,visitusonlineat
sprint.com/mysprint.
Sprint Account Information and Help
Findoutaboutaccountpasswordsandinformationaboutmanagingyouraccountandfindinghelp.
Sprint Account Passwords
Youwillneedtocreatepasswordstoprotectaccesstoyourpersonalaccountinformation,your
voicemailaccount,andyourdataservicesaccount.AsaSprintcustomer,youenjoyunlimited
accesstoallyourinformation.
Account User Name and Password
Ifyouaretheaccountowner,youwillcreateanaccountusernameandpasswordwhenyousignon
tosprint.com/mysprint.(ClickSign in/RegisterandthenclickSign up now!togetstarted.)Ifyou
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