Motorola MC3000 Specifications Page 176
- Page / 216
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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9 - 2 MC3000 Integrator Guide
•
Do not crush, puncture, or place a high degree of pressure on the battery.
•
Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
overheat.
•
Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
•
Do not dispose of batteries in fire.
•
If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange
for inspection. See Service Information on page xv for contact information.
Troubleshooting
Mobile Computer
Table 9-1 Troubleshooting the Mobile Computer
Problem Cause Solution
Mobile computer does
not turn on.
Main battery not
charged.
Charge or replace the main battery in the mobile computer.
Main battery not
installed properly.
Ensure the battery is installed properly
.
For more information see,
Install Main Battery on page 1-6
.
System crash. Perform a warm boot. If the mobile computer still does not turn on,
perform a cold boot
.
For more information see,
Resetting the Mobile
Computer on page 1-11
.
Battery did not
charge.
Battery failed. Replace battery. If the mobile computer still does not operate, try a
warm boot, then a cold boot. For more information see,
Resetting
the Mobile Computer on page 1-11
.
Mobile computer
removed from
cradle while battery
was charging.
Insert mobile computer in cradle and begin charging. The Standard
Battery requires up to four hours to recharge fully and the Extended
Life Battery requires up to six hours to recharge fully.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 32°F (0°C)
or above 104°F (40°C).
Cannot see
characters on screen.
Mobile computer
not powered on.
Press the
Power
button.
- Integrator Guide 1
- MC3000 Mobile Computer 3
- Revision History 5
- Table of Contents 7
- Table of Contents vii 9
- Table of Contents ix 11
- About This Guide 13
- Configurations 14
- About This Guide xiii 15
- Chapter Descriptions 16
- Notational Conventions 16
- Service Information 17
- Chapter 1 Getting Started 19
- Accessories 20
- Getting Started 1 - 3 21
- Rotating Scan Turret 22
- Getting Started 1 - 5 23
- Mobile Computer Startup 24
- (12.7 mm) 25
- Battery Charging 26
- Spare Battery Charging 27
- Starting the Mobile Computer 28
- Resetting the Mobile Computer 29
- Waking the Mobile Computer 30
- Main Battery Removal 31
- Getting Started 1 - 15 33
- Launching Applications 36
- Chapter 2 Accessories 37
- LED Charge Indications 40
- Communication Setup 41
- Power LED 43
- Charging and Communication 45
- Speed LED 46
- Link LED 46
- Accessories 2 - 11 47
- Wall Mount Bracket 48
- Accessories 2 - 13 49
- Mounting Screws 50
- Accessories 2 - 17 53
- READY or STANDBY or FAULT 56
- CHARGING 56
- (Solid Yellow) 56
- Accessories 2 - 21 57
- Secure Device Card 58
- Accessories 2 - 23 59
- Format an SD Card 60
- Accessories 2 - 25 61
- Accessories 2 - 27 63
- Serial/USB Communication 64
- Accessories 2 - 29 65
- USB Connection Setup 66
- Accessories 2 - 31 67
- Cradle/Cable Setup 68
- Chapter 3 ActiveSync 69
- Installing ActiveSync 70
- Mobile Computer Setup 70
- Setting up a Partnership 71
- 3 - 4 MC3000 Integrator Guide 72
- ActiveSync 3 - 5 73
- 3 - 6 MC3000 Integrator Guide 74
- Development PC 75
- Device Configuration Package 76
- Platform SDK 77
- SMDK for C 77
- Components 78
- Software Updates 79
- 4 - 6 MC3000 Integrator Guide 80
- Computer 81
- 5 - 2 MC3000 Integrator Guide 82
- Adding Programs 83
- 6 - 2 MC3000 Integrator Guide 86
- Defining Script Properties 88
- Updating TCM 1.X Scripts 89
- Building the Image 90
- Sending the Hex Image 91
- 6 - 8 MC3000 Integrator Guide 92
- Select Transport 93
- TCM Error Messages 95
- Script Properties 96
- IPL Error Detection 97
- Creating a Splash Screen 99
- Flash Storage 100
- Non-FFS Partitions 101
- Upgrade Requirements 102
- Introduction 103
- Signal Strength Icon 104
- Turning Off the Radio 105
- Find WLANs Application 106
- Profile Editor Wizard 107
- Operating Mode 108
- Wireless Applications 7 - 7 109
- Authentication 110
- Tunneled Authentication 111
- Table 7-8 112
- Table 7-9 112
- User Certificate Selection 113
- Server Certificate Selection 114
- Credential Cache Options 115
- Figure 7-15 116
- Table 7-10 116
- On Resume 116
- Wireless Applications 7 - 15 117
- Password 118
- Advanced Identity 118
- Encryption 119
- Key Entry Page 121
- IP Address Entry 122
- Wireless Applications 7 - 21 123
- Transmit Power 124
- Battery Usage 125
- Manage Profiles Application 126
- Wireless Applications 7 - 25 127
- Wireless Status Application 128
- Signal Strength Window 129
- Figure 7-34 130
- Table 7-20 130
- Current Profile Window 131
- IPv4 Status Window 132
- Wireless Log Window 133
- Versions Window 134
- ICMP Ping Window 135
- Trace Route Window 136
- Known APs Window 137
- Operating Mode Filtering 138
- Regulatory Options 138
- Band Selection 139
- System Options 139
- Change Password Dialog Box 140
- Wireless Applications 7 - 39 141
- Cold Boot Persistence 142
- Registry Settings 143
- Login, Log Off Application 143
- 8 - 2 MC3000 Integrator Guide 146
- RD Client Version 3.28 148
- Bar Code Scanning 148
- On-Demand Staging 150
- 8 - 8 MC3000 Integrator Guide 152
- RD Client Main Menu 153
- Log Menu 154
- View Log 154
- View Job Log 155
- Set Log Level 155
- Set Job Log Level 156
- Package List 156
- Package List Window 157
- to return to the Main Menu 157
- Provisioning 158
- MSP Agent 158
- Monitor Processing 159
- Force Check-In 159
- UnHide UI Selection 164
- AirBEAM Smart Client 165
- Packages(1) Tab 166
- Packages(2) Tab 167
- Server Tab 167
- Misc(1) Tab 168
- Misc(2) Tab 169
- Misc(3) Tab 170
- Misc(4) Tab 171
- Synchronizing with the Server 172
- Manual Synchronization 172
- Automatic Synchronization 173
- Battery Safety Guidelines 175
- Troubleshooting 176
- Demo window 177
- Ctl Panel 177
- Touch Calibrate 177
- Single Slot Serial/USB Cradle 178
- Four Slot Charge Only Cradle 179
- Four Slot Ethernet Cradle 180
- UBC Adapter 181
- 9 - 8 MC3000 Integrator Guide 182
- Table A-1 183
- A - 2 MC3000 Integrator Guide 184
- Using the Interfaces A - 3 185
- Mobile Computer Pin-Outs 186
- Using the Interfaces A - 5 187
- Laser Decode Ranges 188
- Using the Interfaces A - 7 189
- MC3000R Laser Decode Ranges 189
- Imager Decode Ranges 190
- Using the Interfaces A - 9 191
- MC3000S Imager Decode Ranges 191
- B - 2 MC3000 Integrator Guide 194
- Using the Interfaces B - 3 195
- B - 4 MC3000 Integrator Guide 196
- Internet Explorer 197
- B - 6 MC3000 Integrator Guide 198
- Glossary 199
- Glossary - 3 201
- Glossary - 5 203
- Glossary - 7 205
- Glossary - 9 207
- Numerics 209
- Index - 3 211
- Index - 5 213
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