Motorola MC9500-K - Win Mobile 6.1 806 MHz User's Guide

MC9500-K Mobile ComputerUser Guide

viii MC9500-K Mobile Computer User GuideSwapping Calls on an MC9596 ...

5 - 14 MC9500-K Mobile Computer User GuideFigure 5-17 Speed Dial Contact Location5. In the Location field, tap the up/down arrows to select an avai

Using the Phone 5 - 15Figure 5-19 Speed Dial Contact Location4. Tap the up/down arrows to select an available location to assign as the new speed d

5 - 16 MC9500-K Mobile Computer User GuideDeleting a Speed Dial Entry1. Tap Start > Phone or press the green key.2. Tap Speed Dial.3. Tap and hold

Using the Phone 5 - 17Changing the Call History View1. Tap Start > Phone or press the green key to display the Phone keypad.2. From the Phone keypa

5 - 18 MC9500-K Mobile Computer User GuideDeleting Call History Items by Call Date1. Tap Start > Phone or press the green key to display the Phone

Using the Phone 5 - 19Figure 5-26 Call History - Detail4. Tap ok and then ok to exit.Using the Call History MenuUse the Call History menu to dial v

5 - 20 MC9500-K Mobile Computer User GuideSwapping Calls on an MC9596To move between two or more phone calls:1. Tap Start > Phone or press the gree

Using the Phone 5 - 21Figure 5-30 Answer a Call2. When a second call arrives, tap Answer. The first call is placed on hold.3. Tap Talk to swap from

5 - 22 MC9500-K Mobile Computer User GuideFigure 5-32 Conference Call - Hold3. Tap Hold to place the first call on hold.4. Enter the second phone n

Using the Phone 5 - 23Figure 5-34 Creating a Private CallThree-way Calling on an MC9598To create a three-way phone session with two people and you

Table of Contents ixUsing StoneStreet One Bluetooth Stack ...

5 - 24 MC9500-K Mobile Computer User GuideText MessagingUse the Text Messages window to send and receive text messages to and from mobile phones. The

Using the Phone 5 - 251. Tap Start > Messaging > Text Messages, or on the Today screen, tap Text Messages.Figure 5-38 Text Messaging on Today

5 - 26 MC9500-K Mobile Computer User GuideTo reply, enter text in the reply field and tap Send.Sending a Text MessageTo create a text message:1. On th

Using the Phone 5 - 27Figure 5-43 Message Options Window4. Tap Send when you've finished the message.If the phone is turned on, your text mess

5 - 28 MC9500-K Mobile Computer User GuideEstablishing a GSM Data Connection (MC9596-K and MC959B-K)5. Ensure a SIM card is installed in the MC9500-K.

Using the Phone 5 - 29Figure 5-45 Data Connection12. Select Connect.Figure 5-46 Connecting Using GPRS13. If the SIM card is protected with a Per

5 - 30 MC9500-K Mobile Computer User GuideFigure 5-47 Connectivity Dialog Box2. Tap Disconnect.Establishing an CDMA Data Connection (MC9598-K and M

Using the Phone 5 - 31Figure 5-48 Data ConnectionEnding a Data ConnectionTo cancel a data connection in progress, tap Cancel in the Connecting... d

5 - 32 MC9500-K Mobile Computer User Guide2. Select a carrier/network from the Select New Carrier drop-down list.3. Tap Switch.4. The message “Carrier

Chapter 6 Using GPS NavigationIntroductionThe MC9500-K includes Global Positioning System (GPS) technology using the SiRFstar III chipset. GPS technol

x MC9500-K Mobile Computer User GuideVehicle Cradle ...

6 - 2 MC9500-K Mobile Computer User GuideTo access the GPS receiver from multiple programs simultaneously, the user can either use the Microsoft GPS A

Using GPS Navigation 6 - 3A-GPS follows the Secure User Plane Location (SUPL) protocol which allows a mobile device to communicate with a SUPL server.

6 - 4 MC9500-K Mobile Computer User Guide

Chapter 7 Using BluetoothIntroductionBluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio fr

7 - 2 MC9500-K Mobile Computer User GuideThe Bluetooth radio in this MC9500-K operates as a Class 2 device power class. The maximum output power is 2.

Using Bluetooth 7 - 3Bluetooth ConfigurationBy default, the MC9500-K is configured to using the Microsoft Bluetooth stack. Refer to the MC9500-K Mobil

7 - 4 MC9500-K Mobile Computer User GuideTable 7-2 list the COM ports available for the StoneStreet One Bluetooth stack and the Microsoft Bluetooth st

Using Bluetooth 7 - 5With Microsoft Bluetooth StackResumeWhen the MC9500-K resumes, Bluetooth turns on if it was on prior to suspend.Using Microsoft B

7 - 6 MC9500-K Mobile Computer User GuideDisabling BluetoothTo disable Bluetooth:1. Tap Wireless Manager and then tap the Bluetooth bar or Tap Start &

Using Bluetooth 7 - 7Figure 7-4 Searching for Bluetooth Devices6. Select a device from the list.Figure 7-5 Select a Bluetooth Device7. Tap Next.

Table of Contents xiVehicle Battery Charger ...

7 - 8 MC9500-K Mobile Computer User GuideFigure 7-7 Bluetooth Connection ConfirmationYou are prompted to enter a passcode. If the device has a spec

Using Bluetooth 7 - 9Object Push Services via BeamUse the OBEX Push Service to send files and contacts to another Bluetooth device. To transfer files

7 - 10 MC9500-K Mobile Computer User Guide2. Ensure that the two devices are within 30 feet (10 meters) of one another.3. Tap Start > Contacts4. Na

Using Bluetooth 7 - 11e. Click Connect. The computer connects to the device via Bluetooth.8. To verify, on the PC or laptop, launch Internet Explorer

7 - 12 MC9500-K Mobile Computer User GuideFigure 7-11 WWAN Bluetooth Audio Notification Dialog BoxSerial Port ServicesUse the wireless Bluetooth se

Using Bluetooth 7 - 13ActiveSync Using Serial Port ServicesUse the wireless Bluetooth serial port connection for ActiveSync just as you would a physic

7 - 14 MC9500-K Mobile Computer User GuideFigure 7-13 ActiveSync Connection Settings11. On the Allow connections to one of the following drop-down

Using Bluetooth 7 - 158. A dialog box appears requesting if you want to transfer contacts to the car kit.9. Select Yes or No.10. If Yes is selected, c

7 - 16 MC9500-K Mobile Computer User Guide5. Tap Add new device. The MC9500-K begins searching for discoverable Bluetooth devices in the area.6. Selec

Using Bluetooth 7 - 17Using StoneStreet One Bluetooth StackThe following sections provide information on using the StoneStreet One Bluetooth stack.Tur

xii MC9500-K Mobile Computer User Guide

7 - 18 MC9500-K Mobile Computer User GuideWizard ModeWizard Mode provides a simple process for discovering and connecting to Bluetooth devices.Wizard

Using Bluetooth 7 - 193. Ensure that the require profile is enabled on the MC9500-K. See Profiles Tab on page 7-47 for more information.4. Ensure that

7 - 20 MC9500-K Mobile Computer User GuideFigure 7-18 Discover Devices Dialog BoxThe discovered devices display in the Select Remote Device window.

Using Bluetooth 7 - 2110. Select a service from the list and press Next. The Connection Favorite Options window appears.Figure 7-21 Connection Favo

7 - 22 MC9500-K Mobile Computer User Guide•Personal Area Networking Services•IrMC Services•A2DP/AVRCP.See the following sections for information on th

Using Bluetooth 7 - 23Figure 7-24 Save Remote File Window8. Tap and hold on the file. A pop-up menu appears.9. Select the action to perform:•New -

7 - 24 MC9500-K Mobile Computer User Guide1. Tap Action > Put. The Send Local File window appears.2. Navigate to the directory to save the file and

Using Bluetooth 7 - 253. Tap Menu > Settings > Services tab.4. Tap Add button.5. Select Dial-up networking Service.6. Tap OK. The Edit Local Ser

7 - 26 MC9500-K Mobile Computer User Guide6. In the Action drop-down list, select one of the following options: Send Contact Information, Swap Contact

Using Bluetooth 7 - 27Swapping ContactsTo swap contacts with another device:1. Tap and hold on OBEX Object Push and select Connect. The OBEX Object Pu

About This GuideIntroductionThis guide provides information about using the MC9500-K mobile computers and accessories.Documentation SetThe documentati

7 - 28 MC9500-K Mobile Computer User GuideFetching a ContactTo fetch a contact from another device:1. Tap and hold on OBEX Object Push and select Conn

Using Bluetooth 7 - 29Figure 7-32 Send Local Picture Window4. Navigate to the picture to send to the other device.5. Tap Open.6. Tap OK to send the

7 - 30 MC9500-K Mobile Computer User GuideHands-free ServicesTo connect to a Bluetooth headset:1. Ensure the MC9500-K is connectable (required when au

Using Bluetooth 7 - 313. In the Local COM Port: drop-down list select a COM port.4. Tap Finish.ActiveSync Using Serial Port ServicesUse the wireless B

7 - 32 MC9500-K Mobile Computer User Guide6. Tap OK. The MC9500-K connects the PC and an ActiveSync session begins.7. Tap Finish. The Connection Favor

Using Bluetooth 7 - 331. Ensure the MC9500-K is connectable (required when automatic re-connect is initiated). See Device Info Tab on page 7-36.2. Ens

7 - 34 MC9500-K Mobile Computer User Guide4. Tap Menu > New Connection.5. Select Explore Services on Remote Device from the drop-down list.6. Tap N

Using Bluetooth 7 - 35Figure 7-37 Connection Favorite Options Window6. In the PIN Code field, enter the PIN code.7. Tap OK. The Pairing Status wind

7 - 36 MC9500-K Mobile Computer User GuideFigure 7-39 PIN Code Request Window2. In the PIN Code: text box, enter the same PIN entered on the device

Using Bluetooth 7 - 37Services TabUse the Services tab to add or delete Bluetooth services.Figure 7-41 BTExplorer Settings - Services TabTo add a s

xiv MC9500-K Mobile Computer User GuideConfigurationsThis guide covers the following configurations:KeypadsThe following keypads are available:•Alpha

7 - 38 MC9500-K Mobile Computer User GuideFigure 7-43 BTExplorer Settings - Dial-up Networking InformationFile Transfer ServiceFile transfer allows

Using Bluetooth 7 - 39Figure 7-44 BTExplorer Settings - File Transfer InformationHands-Free Audio Gateway ServiceHands-Free Service Audio Gateway a

7 - 40 MC9500-K Mobile Computer User GuideHeadset Audio Gateway ServiceHeadset Service Audio Gateway allows connection to headset devices.Figure 7-46

Using Bluetooth 7 - 41OBEX Object Push ServiceOBEX Object Push allows other Bluetooth devices to push contacts, business cards, pictures, appointments

7 - 42 MC9500-K Mobile Computer User GuideFigure 7-49 BTExplorer Settings - Personal Area NetworkingSerial Port ServiceSerial port allows other Blu

Using Bluetooth 7 - 43Advanced Audio Distribution ServiceAdvanced Audio Distribution hosts connects from Bluetooth devices supporting high-quality ste

7 - 44 MC9500-K Mobile Computer User GuideAudio Video Remote Control ServiceAudio Video Remote Control hosts connections from Bluetooth devices suppor

Using Bluetooth 7 - 45Discovery TabUse the Discovery tab to set and modify discovered devices.Figure 7-54 BTExplorer Settings - Discovery TabVirtua

7 - 46 MC9500-K Mobile Computer User GuideFigure 7-55 BTExplorer Settings - Virtual COM Port TabHID TabUse the HID tab to select The Human Interfac

Using Bluetooth 7 - 47Figure 7-56 BTExplorer Settings - HID TabProfiles TabUse the Profile tab to load or remove Bluetooth services profiles. If a

About This Guide xv•OEM version•BTExplorer version•Fusion version•Phone version.AKU VersionTo determine the Adaptation Kit Update (AKU) version:Tap St

7 - 48 MC9500-K Mobile Computer User GuideSystem Parameters TabFigure 7-58 BTExplorer Settings - System Parameters TabMiscellaneous TabFigure 7-59

Using Bluetooth 7 - 49Table 7-19 Miscellaneous tab DataItem DescriptionHighlight Connections Select the connection type to highlight when connected

7 - 50 MC9500-K Mobile Computer User Guide

Chapter 8 AccessoriesIntroductionTable 8-1 lists the accessories available for the MC9500-K Series mobile computer.Table 8-1 MC9500-K Series Access

8 - 2 MC9500-K Mobile Computer User GuideBelt Mounted Rigid Holster SG-MC9511110-01R Clips onto belt to hold the MC9500-K when not in use.Fabric Holst

Accessories 8 - 3Universal Accessory SystemThe Motorola Universal Accessory System is a portfolio of accessories that can be easily configured and re-

8 - 4 MC9500-K Mobile Computer User GuideSingle Bay USB CradleThis section describes how to use a Single Bay USB cradle with the MC9500-K. For power a

Accessories 8 - 5Figure 8-2 MC9500-K Battery ChargingThe MC9500-K’s Battery Status LED indicates the status of the battery charging in the MC9500-K

8 - 6 MC9500-K Mobile Computer User GuideSingle Slot Battery ChargerThis section describes how to use a Single Slot Battery Charger.Charging the Batte

Accessories 8 - 7Four Bay Charge Only CradleThis section describes how to use a Four Bay Charge Only cradle with the MC9500-K.The Four Bay Charge Only

xvi MC9500-K Mobile Computer User GuideTo determine the BTExplorer software version:Tap BTExplorer icon > Show BTExplorer> File > About.Fusio

8 - 8 MC9500-K Mobile Computer User GuideFigure 8-5 MC9500-K Four Bay Charge Only Cradle with Optional Guide CupsThe MC9500-K’s Battery Status LED

Accessories 8 - 9Four Bay Ethernet CradleThis section describes how to use a Four Bay Ethernet cradle with the MC9500-K. For setup and cradle communic

8 - 10 MC9500-K Mobile Computer User GuideLED IndicatorsSpeed LEDThe cradle’s green Speed LED lights to indicate that the transfer rate is 100 Mbps. W

Accessories 8 - 11Four Slot Battery ChargerThis section describes how to use the Four Slot Battery Charger.The Four Slot Battery Charger:•Simultaneous

8 - 12 MC9500-K Mobile Computer User GuideVehicle CradleThis section describes how to use a vehicle cradle with the MC9500-K. For cradle installation

Accessories 8 - 13Vehicle Battery ChargerThis section describes how to use the Vehicle Battery Charger.Charging the BatteryTo charge a spare battery:1

8 - 14 MC9500-K Mobile Computer User GuideMagnetic Stripe ReaderThis section describes how to set up and use the snap-on (Magnetic Stripe Reader (MSR)

Accessories 8 - 154. Swipe the magnetic stripe card through the MSR, with the magnetic stripe on the card facing away from the MC9500-K. Swipe the car

8 - 16 MC9500-K Mobile Computer User GuideCablesThis section describes how to set up and use the cables. The cables are available with a variety of co

Accessories 8 - 17Figure 8-15 Auto Charge CableFigure 8-16 Cable InstallationBattery Charging and Operating PowerThe communication/charge cables

About This Guide xviiChapter DescriptionsTopics covered in this guide are as follows:•Chapter 1, Getting Started provides information on getting the M

8 - 18 MC9500-K Mobile Computer User Guide

Chapter 9 Maintenance & TroubleshootingIntroductionThis chapter includes instructions on cleaning and storing the MC9500-K, and provides troublesh

9 - 2 MC9500-K Mobile Computer User Guide•A screen protector is applied to the MC9500-K. Motorola recommends using this to minimize wear and tear. Scr

Maintenance & Troubleshooting 9 - 3•To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and +104 ºF (

9 - 4 MC9500-K Mobile Computer User Guide•Isopropyl alcohol•Can of compressed air with a tube.Cleaning the MC9500-KHousingUsing the alcohol wipes, wip

Maintenance & Troubleshooting 9 - 58. Inspect the area for any grease or dirt, repeat if required.9. Replace the battery in the MC9500-K.Cleaning

9 - 6 MC9500-K Mobile Computer User GuideTroubleshootingMC9500-KTable 9-1 Troubleshooting the MC9500-KProblem Cause SolutionMC9500-K does not turn

Maintenance & Troubleshooting 9 - 7MC9500-K shuts off. MC9500-K is inactive.The MC9500-K turns off after a period of inactivity. If the MC9500-K i

9 - 8 MC9500-K Mobile Computer User GuideBluetooth ConnectionThe MC9500-K does not decode with reading bar code.Scanning application is not loaded.Loa

Maintenance & Troubleshooting 9 - 9 Single Bay USB CradleTable 9-3 Troubleshooting the Single Bay USB CradleSymptom Possible Cause ActionMC9500

xviii MC9500-K Mobile Computer User Guide•Bold text is used to highlight the following:• Dialog box, window, and screen names• Drop-down list and list

9 - 10 MC9500-K Mobile Computer User GuideSingle Slot Battery ChargerFour Bay Ethernet CradleTable 9-4 Single Slot Battery ChargerSymptom Possible

Maintenance & Troubleshooting 9 - 11Four Bay Charge Only CradleBattery is not charging.MC9500-K removed from the cradle too soon.Replace the MC950

9 - 12 MC9500-K Mobile Computer User GuideVehicle CradleTable 9-7 Troubleshooting the Vehicle CradleSymptom Possible Cause ActionMC9500-K battery c

Maintenance & Troubleshooting 9 - 13Four Slot Battery ChargerrCablesTable 9-8 Troubleshooting The Four Slot Battery ChargerSymptom Possible Cau

9 - 14 MC9500-K Mobile Computer User GuideMagnetic Stripe ReaderDuring data communication, no data transmits, or transmitted data was incomplete.Cable

Appendix A Technical SpecificationsMC9500-K Technical SpecificationsThe following tables summarize the mobile computer’s intended operating environme

A - 2 MC9500-K Mobile Computer User GuideAudio VoWWAN; VoWLAN; TEAM Express compliant, rugged audio connector; high-quality speakerphone; headset (wir

Technical Specifications A - 3Operating Channels Chan 1-13 (2412-2472 MHz), Chan 14 (2484 MHz) Japan only; actual operating channels/frequencies depen

A - 4 MC9500-K Mobile Computer User GuideRF ExposureUSA: FCC Part 2, FCC OET Bulletin 65 Supplement CCanada: RSS-102EU: EN 50360Japan: ARIB STD T56Aus

Technical Specifications A - 5Shock 2,000 +/- 5% GFocal Distance from center of exit window19 cm (7.5 in.)Aiming Element (VLD) 655 nm +/- 10 nmIllumin

About This Guide xix•Software type and version number.Motorola responds to calls by email, telephone or fax within the time limits set forth in suppor

A - 6 MC9500-K Mobile Computer User GuideTable A-2 Data Capture OptionsItem DescriptionLaser Decode Capability Code 39 Code 128 Code 93Codabar Code

Technical Specifications A - 7MC9500-K Accessory SpecificationsSingle Bay USB CradleSingle Slot Battery ChargerTable A-3 Single Bay USB Cradle Tech

A - 8 MC9500-K Mobile Computer User GuideFour Bay Ethernet CradleCharging Temperature 0°C to 40°C (32°F to 104°F)Humidity 5% to 95% non-condensingDrop

Technical Specifications A - 9Four Bay Charge Only CradleFour Slot Battery ChargerTable A-6 Four Bay Charge Only Cradle Technical SpecificationsFea

A - 10 MC9500-K Mobile Computer User GuideMagnetic Stripe ReaderHumidity 5% to 95% non-condensingDrop 76.2 cm (30.0 in.) drops to vinyl tiled concrete

Technical Specifications A - 11Vehicle CradleVehicle Battery ChargerTable A-9 Vehicle Cradle Technical SpecificationsFeature DescriptionDimensions

A - 12 MC9500-K Mobile Computer User GuideHumidity 10% to 95% non-condensingDrop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperatureE

Appendix B Voice Quality ManagerIntroductionThe Voice Quality Manager (VQM) is a software package that resides on the MC9500-K. VQM enables a set of

B - 2 MC9500-K Mobile Computer User GuideAudio ModesThe MC9500-K can be in any one of the seven different audio modes. The mode is visually indicated

Using the Interfaces B - 3The table below lists the current audio mode and the subsequent audio mode after tapping the VQM icon.If the audio mode is s

xx MC9500-K Mobile Computer User Guide

B - 4 MC9500-K Mobile Computer User GuideTo make use of WMM, the devices that generate traffic must mark their packets as high or normal priority in a

Appendix C KeypadsIntroductionThe MC9500-K offers four types modular keypad configurations:•Alpha Primary•Alpha Numeric•Calculator Numeric•Telephony

C - 2 MC9500-K Mobile Computer User GuideAlpha Primary KeypadThe Alpha Primary keypad produces the 26-character alphabet (A-Z, both lowercase and uppe

Keypads C - 3Table C-1 Alpha Primary Keypad DescriptionsKey ActionOrange Key Accesses the secondary layer of characters and actions (shown on the k

C - 4 MC9500-K Mobile Computer User GuideSPACE Produces a space character.ESC Exits the current operation.TAB Move from one field to another.Table C-2

Keypads C - 5Ss S@Tt T/Uu U?Vv VvWw WwXx XxYy YyZzZz--_-‘‘<‘..>.ENTER Enter Enter EnterTAB Tab Tab TabSPACE Space Space SpaceBKSP Backspace Back

C - 6 MC9500-K Mobile Computer User GuideAlpha Numeric KeypadThe Alpha Numeric keypad produces the 26-character alphabet (A-Z, both lowercase and uppe

Keypads C - 7Table C-3 Alpha Numeric Keypad DescriptionsKey ActionOrange Key Accesses the secondary layer of characters and actions (shown on the k

C - 8 MC9500-K Mobile Computer User GuideSPACE Produces a space character.ESC Exits the current operation.TAB Move from one field to another.Table C-4

Keypads C - 9Hh H@IiI#Jj J$Kk K%Ll L&MmM:Nn N(Oo O)PpP‘Qq Q“Rr RauSs SsTt TtUu UuVv VvWw WwXx XxYy YyZzZzENTER Enter Enter EnterTAB Tab Tab TabSPA

Chapter 1 Getting StartedIntroductionThis chapter explains how to set up the MC9500-K for the first time.UnpackingCarefully remove all protective mate

C - 10 MC9500-K Mobile Computer User GuideCalculator Numeric KeypadThe Calculator Numeric keypad produces the numbers (0-9), 26-character alphabet (A-

Keypads C - 11Table C-5 Calculator Numeric Keypad DescriptionsKey DescriptionOrange KeyUse this key to access the secondary layer of characters and

C - 12 MC9500-K Mobile Computer User GuideEnter Executes a selected item or function.CTRLPress and release the CTRL key to activate the keypad alterna

Keypads C - 130 0 ) au au- - _ @? @?,,<< <..>. >**** *Table C-6 Calculator Numeric Keypad Input Modes (Continued)KeyNumeric ModeOran

C - 14 MC9500-K Mobile Computer User GuideTelephony Numeric KeypadThe Telephony Numeric keypad produces the numbers (0-9), 26-character alphabet (A-Z,

Keypads C - 15Table C-7 Telephony Numeric Keypad DescriptionsKey DescriptionOrange KeyUse this key to access the secondary layer of characters and

C - 16 MC9500-K Mobile Computer User GuideEnter Executes a selected item or function.CTRLPress and release the CTRL key to activate the keypad alterna

Keypads C - 1700) au au,,<, <..>. >**** *--_- _Table C-8 Telephony Numeric Keypad Input Modes (Continued)KeyNumeric ModeOrange Key(Alph

C - 18 MC9500-K Mobile Computer User GuideSpecial Character KeyTo add special characters using the MC950-K áü key, type the related character first, t

Keypads C - 19_‘?:-Table C-9 Special Characters (Continued)Key Special Characters Key Special Characters

1 - 2 MC9500-K Mobile Computer User GuidePart of the MC9500-KFigure 1-1 MC9500-KScanButtonModular Keypad(Alpha PrimaryKeypad Shown)Power ButtonVolu

C - 20 MC9500-K Mobile Computer User Guide

Appendix D Windows Mobile 6.5IntroductionThis chapter describes the new features in the latest version of the operating system OEM version with Windo

D - 2 MC9500-K Mobile Computer User GuideFigure D-1 Windows Mobile Home ScreenTouch and hold the screen with your finger and move the Home screen u

Keypads D - 3Figure D-3 Moving Information Status BarFigure D-4 Information Bar ExampleTo customize the Home screen, tap > Settings > To

D - 4 MC9500-K Mobile Computer User GuideFigure D-5 Classic Today ScreenTo change to the classic view tap > Settings > Home > Items.Figu

Keypads D - 5Status BarThe Status Bar at the top of the screen displays the status icons listed in Table D-2.Figure D-7 Status Bar IconsTable D-1

D - 6 MC9500-K Mobile Computer User GuideTable D-2 Status Bar IconsIcon Description Icon DescriptionNotificationsIndicates a reminder of an upcomin

Keypads D - 7Tap the Status Bar to display an icon bar. Tap an icon to get additional notification or status information.Figure D-8 Icon Bar3G in u

D - 8 MC9500-K Mobile Computer User GuideTile BarThe Tile Bar, located at the bottom of the screen, contains the Start tile to open the Start Menu.

Keypads D - 9Table D-4 Programs on the Start ScreenIcon Name Description Icon Name DescriptionHome Displays the Home screen. Text Send an SMS text

Getting Started 1 - 3Getting StartedTo start using the MC9500-K for the first time:•Install a microSD card (optional)•Install the SIM card (MC9596 onl

D - 10 MC9500-K Mobile Computer User GuideOffice Mobile Use the complete suite of Microsoft® Office applications for your mobile device.Tasks Keep tra

Keypads D - 11MSP Agent Interacts with MSP agents to collect monitoring and asset information to enable the configuration, provisioning, monitoring an

D - 12 MC9500-K Mobile Computer User GuideSystem Folder Contains system setting applications.Microsoft My PhoneSynchronizes the phone’s contacts, cale

Keypads D - 13Speaker IconYou can adjust the system volume using the Speaker icon.Backlight & KeylightSet backlight and keylight settings.Customer

D - 14 MC9500-K Mobile Computer User Guide1. Tap the Status Bar and then tap the Speaker icon. The Volume dialog box appears.Figure D-10 Volume Dia

Keypads D - 15Figure D-12 Connectivity Dialog BoxLocking the MC9500-KYou can lock the MC9500-K by disabling key presses and screen tap or by requir

D - 16 MC9500-K Mobile Computer User GuideFigure D-14 Password WindowPassword LockingUse the Password window to set a password to disable unauthori

Keypads D - 17b. Re-enter the password in the Confirm: field.6. Tap .7. In the horizontal scroll, select Hint. Enter a hint to remember the password i

D - 18 MC9500-K Mobile Computer User GuideUsing the RS507 Hands-free ImagerAn RS507 Hands-free Imager can be used with the MC9500-K to capture bar cod

Keypads D - 19Suspend ModeTo place the MC9500-K in suspend mode:1. Press the red Power button to suspend the MC9500-K. The Power Key Action screen app

1 - 4 MC9500-K Mobile Computer User GuideFigure 1-4 Insert microSD Card in Holder5. Close the card holder door and slide to the right to lock into

D - 20 MC9500-K Mobile Computer User GuideFigure D-20 SUPL Setup Tab2. Select Enable SET Initiated SUPL on Opening to enable the MC9500-K to initia

Keypads D - 21Smart Re-Aiding causes the MC9500-K to reconnect to the SUPL server and download new A-GPS data if there are satellites in view and the

D - 22 MC9500-K Mobile Computer User Guide

GlossaryAAPI. An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided

Glossary - 2 MC9500-K Mobile Computer User GuideBar Width. Thickness of a bar measured from the edge closest to the symbol start character to the trai

Glossary - 3Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types, including all upperca

Glossary - 4 MC9500-K Mobile Computer User GuideDiscrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two

Glossary - 5IIDE. Intelligent drive electronics. Refers to the solid-state hard drive type.IEC. International Electrotechnical Commission. This intern

Glossary - 6 MC9500-K Mobile Computer User GuideKKey. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encry

Glossary - 7NNominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative deviations from

Getting Started 1 - 53. Lift the SIM card holder door.Figure 1-6 Lifting the SIM Cover4. Insert the SIM card, as shown in Figure 1-7 into the holde

Glossary - 8 MC9500-K Mobile Computer User GuidePrint Contrast Signal (PCS). Measurement of the contrast (brightness difference) between the bars and

Glossary - 9SDK. Software Development KitSelf-Checking Code. A symbology that uses a checking algorithm to detect encoding errors within the character

Glossary - 10 MC9500-K Mobile Computer User GuideTTCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internet

Glossary - 11VVisible Laser Diode (VLD). A solid state device which produces visible laser light.WWarm Boot. A warm boot restarts the mobile computer

Glossary - 12 MC9500-K Mobile Computer User Guide

IndexNumerics1-D bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12-D bar codes . . . . . . . . . . . . . . . . . . . . . .

Index - 2 MC9500-K Mobile Computer User Guideturning on . . . . . . . . . . . . . . . . . . . . . . . . . .7-5, 7-17bluetoothcommunicating icon .

Index - 3Ethernet cradle . . . . . . . . . . . . . . . . . . . . . . . . . .8-1, 8-9Evolution Data-Optimized . . . . . . . . . . . . . . . . . . .

Index - 4 MC9500-K Mobile Computer User Guideinstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3removal . . . . . . . . . .

Index - 5speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9, 5-13starting the MC9500-K . . . . . . . . . . . . . . . . . . . .

1 - 6 MC9500-K Mobile Computer User GuideInstalling the BatteryTo install the battery:1. Insert the battery, top first, into the battery compartment.2

Index - 6 MC9500-K Mobile Computer User Guide

72E-118501-03 Revision A - September 2010Motorola, Inc.One Motorola PlazaHoltsville, New York 11742, USA1-800-927-9626http://www.motorola.com/enterpri

Getting Started 1 - 7Battery Status LEDThe MC9500-K is equipped with a memory backup battery which automatically charges from the fully-charged main b

MC9500-K Mobile ComputerUser Guide72E-118501-03Rev. ASeptember 2010

1 - 8 MC9500-K Mobile Computer User GuidePowering On the MC9500-KAfter the MC9500-K is connected to power the splash screen displays for about a minut

Getting Started 1 - 98. Press the battery down until the battery release latches snap into place.The MC9500-K powers up after inserting the battery.Re

1 - 10 MC9500-K Mobile Computer User Guide4. Unhook the handstrap.5. Remove the battery.6. Remove the SIM card cover using the end of the stylus.7. Sl

Chapter 2 Battery ManagementIntroductionThis chapter provides information on battery functionality, battery status indications, charging the MC9500-K,

2 - 2 MC9500-K Mobile Computer User GuideBattery HealthA battery becomes unhealthy when the Battery Usage Indication reach a predefined threshold (end

Battery Management 2 - 3Battery StatusThe MC9500-K battery provides status information on the front of the battery that allows the user to make determ

2 - 4 MC9500-K Mobile Computer User GuideTable 2-1 Charge Level IndicatorCharge Level IndicatorDescriptionIndicates that the remaining charge is ap

Battery Management 2 - 5The health of the battery can also be viewed on the MC9500-K Power applet. Tap Start > Settings > Power icon > Batter

2 - 6 MC9500-K Mobile Computer User GuideFigure 2-6 Battery in Single Slot Battery ChargerThe Battery Status LED displays the current state of char

Battery Management 2 - 7Table 2-4 Battery Status in ChargerStateHealthy Battery Unhealthy BatteryBattery Status LEDCharge Level IndicatorBattery St

ii MC9500-K Mobile Computer User Guide© 2010 by Motorola, Inc. All rights reserved.No part of this publication may be reproduced or used in any form,

2 - 8 MC9500-K Mobile Computer User GuideStand-aloneWhen the battery is not installed in an MC9500-K or a charger, the charge status and health of the

Battery Management 2 - 9Charging the MC9500-KThe MC9500-K is equipped with a memory backup battery which automatically charges from the fully-charged

2 - 10 MC9500-K Mobile Computer User GuideFully Charged Solid Green Solid RedCharging Error•temperature is too low or too high.•charging has gone on t

Battery Management 2 - 11Charging a Spare BatteryCharge a spare battery using one of the following accessories:•Single Slot Battery Charger•Four Slot

2 - 12 MC9500-K Mobile Computer User GuideCharging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Note that charging is

Battery Management 2 - 13Power Saving TechniquesObserve the following battery saving tips:•Leave the MC9500-K connected to AC power at all times when

2 - 14 MC9500-K Mobile Computer User GuideTo open Wireless Manager, tap the Connectivity icon or tap Wireless Manager on the Today screen.Figure 2-8

Battery Management 2 - 15Figure 2-10 Wireless Manager Menu

2 - 16 MC9500-K Mobile Computer User Guide

Chapter 3 Using the MC9500-KIntroductionThis chapter explains the indicators, buttons, status icons, and controls on the MC9500-K, and provides basic

iiiRevision HistoryChanges to the original manual are listed below:Change Date Description-01 Rev. A 09/02/09 Initial release.-02 Rev. A 05/15/10 Add

3 - 2 MC9500-K Mobile Computer User GuideOff Not enabled.Battery Status LEDOff Indicates that the:•battery is not charging•MC9500-K is not connected c

Using the MC9500-K 3 - 3Resetting the MC9500-KThere are two reset functions, warm boot and cold boot. A warm boot restarts the MC9500-K by closing all

3 - 4 MC9500-K Mobile Computer User GuideFigure 3-2 Power Settings Wakeup TabLocking the MC9500-KYou can lock the MC9500-K by disabling key presses

Using the MC9500-K 3 - 5Figure 3-4 Unlock Device WindowTap Unlock on the Unlock window.Password LockingUse the Password window to set a password to

3 - 6 MC9500-K Mobile Computer User Guidea. Enter a seven character password in the Password: field. A strong password must contain at least seven cha

Using the MC9500-K 3 - 7KeypadsThe MC9500-K offers four types modular keypad configurations. See Appendix C, Keypads for keypad functionality.Function

3 - 8 MC9500-K Mobile Computer User GuideEntering DataWhen entering data on the keypad, use either the single-hand method or the two-hand method as sh

Using the MC9500-K 3 - 9Interactive Sensor TechnologyThis section describes the functionality of the Interactive Sensor Technology (IST) feature on th

3 - 10 MC9500-K Mobile Computer User GuideFree Fall DetectionIST continuously monitors gravitational force on the MC9500-K according to its current po

Using the MC9500-K 3 - 11Today ScreenThe Today screen displays important information, such as upcoming appointments and status indicators. Tap a secti

iv MC9500-K Mobile Computer User Guide

3 - 12 MC9500-K Mobile Computer User GuideStatus IconsThe Navigation bar at the top of the screen can contain the status icons listed in Table 3-3.NOT

Using the MC9500-K 3 - 13WAN Call missed.Dialing while no SIM card is installed.Voice call in progress.Calls are forwarded.Call on hold.Speakerphone i

3 - 14 MC9500-K Mobile Computer User GuideThe Command Bar at the bottom of the screen can contain the application icons listed in Table 3-4.ProgramsTa

Using the MC9500-K 3 - 15Table 3-6 lists programs that are listed in the Programs window.Contacts Keep track of friends and colleagues. Refer to the M

3 - 16 MC9500-K Mobile Computer User GuideInternet Sharing Connect a notebook computer to the Internet using the MC9500-K's data connection.Messe

Using the MC9500-K 3 - 17SettingsTable 3-7 lists control applications pre installed on the MC9500-K. Tap Start > Settings to open the Settings wind

3 - 18 MC9500-K Mobile Computer User GuideToday Customize the appearance and the information to be displayed on the Today screen. Refer to the Microso

Using the MC9500-K 3 - 19IST Settings Set the appropriate setting for configuring the device’s Interactive Sensor Technology. See Interactive Sensor T

3 - 20 MC9500-K Mobile Computer User GuideAdjusting VolumeTo adjust the system volume using the Speaker icon in the navigation bar:1. Tap the Speaker

Using the MC9500-K 3 - 21Battery Status IndicationsBattery icons appear on the navigation bar indicating the battery power level. When the main batter

Table of ContentsRevision History...

3 - 22 MC9500-K Mobile Computer User Guide1. Tap Start > Settings > System tab > Power icon > RunTime tab. A warning message appears.Figur

Using the MC9500-K 3 - 23•Level 3: Temperature Error; this level indicates the battery has reached an unusable temperature threshold and immediately s

3 - 24 MC9500-K Mobile Computer User GuideInfrared ConnectionUsing infrared, you can enable short-range file exchange between your MC9500-K and anothe

Using the MC9500-K 3 - 25Figure 3-21 Beam FileTo receive files via IrDA connection:1. Align the IrDA port of the MC9500-K with that of the other Ir

3 - 26 MC9500-K Mobile Computer User Guide

Chapter 4 Data CaptureIntroductionThe MC9500-K offers three types of data capture options:•Laser scanning•Imaging•Color digital camera.Laser ScanningA

4 - 2 MC9500-K Mobile Computer User Guide•AngleScanning angle is important for promoting quick decodes.The MC9500-K scans at a 15° angle which improve

Data Capture 4 - 3Decode ZonesThe decode zones for the laser scanners are shown in Figure 4-3 and Figure 4-4. The figures shown are typical values. Ta

4 - 4 MC9500-K Mobile Computer User GuideFigure 4-4 MC9500-K Laser Scanner 47° Decode Zone005 mil0.757.507.5 mil100% UPC1.0012.5023.5028.5030.5034.

Data Capture 4 - 5ImagingMC9500-K with an integrated imager have the following features:•Omnidirectional (360°) reading of a variety of bar code symbo

vi MC9500-K Mobile Computer User GuideBattery Health ...

4 - 6 MC9500-K Mobile Computer User GuideOperational ModesMC9500-K with an integrated imager support three modes of operation, listed below. Activate

Data Capture 4 - 7Figure 4-6 Imager Aiming PatternFigure 4-7 Pick List Mode with Multiple Bar Codes3. Release the scan button.NOTE Imager decodi

4 - 8 MC9500-K Mobile Computer User GuideImager Decode RangesThe decode ranges provide the decode distances for bar codes of specified densities. Figu

Data Capture 4 - 9Color Digital CameraMC9500-K with an integrated color digital camera have the following features:•Photo capture•Video capture•Omnidi

4 - 10 MC9500-K Mobile Computer User Guide2. Aim the camera lens on the back of the MC9500-K at a bar code.3. Press and hold the scan button. A previe

Data Capture 4 - 114. Press the Enter key to begin recording.Recording stops when you press the Enter button again.Viewing Photos and VideosTo view ph

4 - 12 MC9500-K Mobile Computer User Guide

Chapter 5 Using the PhoneIntroductionUse the MC9596 and MC9598 to make phone calls, set up speed dials, keep track of calls, and send text messages. Y

5 - 2 MC9500-K Mobile Computer User GuideFigure 5-1 Phone KeypadsTo access the phone keypad tap Start > Phone, press the F1 key or press the gre

Using the Phone 5 - 3Audio ModesThe MC9500-K offers three audio modes for use during phone calls:•Handset Mode: Switches audio to the speaker at the t

Table of Contents viiScanning Considerations ...

5 - 4 MC9500-K Mobile Computer User GuideFigure 5-4 Using a HeadsetUsing a Bluetooth HeadsetYou can use a Bluetooth headset for audio communication

Using the Phone 5 - 5Figure 5-5 WWAN Bluetooth Audio Notification Dialog BoxAdjusting Audio VolumeUse the Volume Control Slider or the keypad keys

5 - 6 MC9500-K Mobile Computer User GuideFigure 5-7 HAC Settings WindowTo enable the HAC feature, tap the Enable HAC radio button.To disable the HA

Using the Phone 5 - 73. Tap Call Work, Call Home or Call Mobile.Creating an Outlook ContactTo create an Outlook contact:1. Tap Start > Contacts.2.

5 - 8 MC9500-K Mobile Computer User Guide2. Tap the contact in the contact list to open it.3. Tap Menu > Edit and make the changes.4. Tap ok.Deleti

Using the Phone 5 - 9Figure 5-10 Call History3. Tap the phone icon next to the number to begin dialing and return to the phone keypad.4. Tap End or

5 - 10 MC9500-K Mobile Computer User GuideMaking an Emergency CallYour service provider programs one or more emergency phone numbers, such as 911 or 9

Using the Phone 5 - 11•If a caller isn't in your contact list, create a contact during the call or from Call History by tapping Menu > Save to

5 - 12 MC9500-K Mobile Computer User GuideTo make a call or send a text message using Smart Dialing:1. Begin entering the first few numbers or charact

Using the Phone 5 - 13Figure 5-15 Call History - Notes Menu4. Tap View Note.5. Tap ok to exit.Using Speed DialCreate speed dial numbers to dial fre