10 - 8 ET1 Enterprise Tablet User Guide
Four-slot Battery Charger
r
USB/Charge Cable
Table 10-4
Troubleshooting The Four-slot Battery Charger
Symptom Possible Cause Action
Battery not charging. Battery was removed
from the charger or
charger was
unplugged from AC
power too soon.
Re-insert the battery in the charger or re-connect the
charger’s power supply. The 4620 mAh battery fully charges
in less than six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Battery contacts not
connected to
charger.
Verify that the battery is seated in the battery well correctly
with the contacts facing down.
Table 10-5
Troubleshooting the USB/Charge Cable
Symptom Possible Cause Action
Battery is not charging. ET1 was
disconnected from
AC power too soon.
Connect the power cable correctly. Confirm main battery is
charging under >
Settings
>
About device
>
Status
. The
4620 mAh battery fully charges in less than six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The ET1 is not
connected to power.
Detach and re-attach the power cable to the ET1, ensuring it
is firmly connected.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Cable was
disconnected from
ET1 during
communications.
Re-attach the cable and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or
configured properly.
Perform setup as described in the ET1
Enterprise Tablet
Integrator Guide.
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