Motorola MOTOFONE F3 - How to Guide User Manual download pdf (Page 7)

6809505A65-A October 27, 2006 7

Level 1 and 2 Service Manual Introduction

Conventions

Special characters and typefaces, listed and described below, are used in this

publication to emphasize certain types of information.

Warranty Service Policy

The product will be sold with the standard 12 months warranty terms and

conditions. Accidental damage, misuse, and extended warranties offered by

retailers are not supported under warranty. Non warranty repairs are available at

agreed fixed repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer units that fail very early

on after the date of sale, are to be returned to Manufacturing for root cause analysis,

to guard against epidemic criteria. Manufacturing to bear the costs of early life

failure.

Product Support

Customer’s original units will be repaired but not refurbished as standard.

Appointed Motorola Service Hubs will perform warranty and non-warranty field

service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola

High Technology Centers will perform level 4 (full component) repairs.

Customer Support

Customer support is available through dedicated Call Centers and in-country help

desks. Product Service training should be arranged through the local Motorola

Support Center.

Parts Replacement

When ordering replacement parts or equipment, include the Motorola part number

and description used in the service manual or supplement.

When ordering crystals or channel elements, specify the Motorola part number,

description, crystal frequency, and operating frequency desired.

When the Motorola part number of a component is not known, use the product model

➧

Note: Emphasizes additional information pertinent to the subject

matter.

Caution: Emphasizes information about actions which may result in

equipment damage.

Warning: Emphasizes information about actions which may result

in personal injury.

Information from a screen is shown in text as similar as possible to what

appears in the display. For example,

ALERTS

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Motorola MOTOFONE F3 - How to Guide User Manual Page 7