Motorola RG2200 User's Guide

Residential GatewayUser’s Guide (RG2200)6085 State Farm Drive • Rohnert Park, CA 94928

10ABOUT THIS MANUALThe information in this manual is applicable to ADSL or VDSL versions of the Residential Gateway RG2200. The term xDSL is a generi

11WHAT YOUR NETWORK SERVICE PROVIDER DOESThe NSP (network service provider) is the company that installs your telephone and data services, as well as

12ABOUT RF CHANNELSYour NSP sets your TV to operate on a specific RF channel. This setting allows you to receive video and audio broadcast services.Pr

13WRITE YOUR REMOTE CONTROL AND OTHER IDS HEREYou may wish to label each of your remote controls so you can easily identify which TV they have each be

14OPTIONAL GATEWAY FEATURESCLOSED CAPTIONINGThe RG2200 supports closed captioning capability. Refer to your TV User’s Guide for instructions on how to

15GETTING STARTEDThis section contains basic information needed to get you started using your new RG2200 right away. This information is covered in th

16USING YOUR RG2200The illustration below shows the controls you need to be familiar with when using the RG2200. Go to the tables on the next page for

17The following table describes the buttons on the front of the RG2200. These buttons operate at the primary viewing loca-tion, which is TV1.Symbol Na

18LED symbols and descriptions.LED SymbolRG2200 LEDs What the lights mean6. STATUS If the LED is off, there is no power to the RG2200.A blinking red L

19USING YOUR REMOTE CONTROLThe remote control allows you to control TV viewing from anywhere in your home. Your NSP (or yourself) can program it to op

MOTOROLA the Stylized M Logo and Next Level Communications are registered in the US Patent & Trademark Office. NLevel3, NLevel3 -- The Unified Acc

20SRC-300 REMOTE CONTROL KEYSA. LED: Lights when any button on the remote is pressed. Also, when pressed and held starts programming sequences.B. Exit

21SRC-200 REMOTE CONTROL KEYSA. A: Starts Remote ID programming sequence and VOD, if provided.B. PPV: Displays Pay Per View menu. C. Call ID: Opens Ca

22ACTIVATING THE RG2200 The RG2200 doesn’t have an on/off button. However, if your NSP has activated the “One Touch Power” option, the RG2200 can be p

23TO MUTE OR UNMUTE THE TV VOLUME USING YOUR REMOTE CONTROL1. Press the MUTE key on the remote to mute your TV. 2. Press it again to unmute the TV.SET

24TO ARRANGE THE CHANNEL ORDER1. Press MENU.The Main Menu screen of your interactive program guide is displayed.2. Use the up or down (directional) ke

25User Tip: Selecting channels to be included in the Favorite Channel List can also be performed in Pay-Per-View and when in the program guide menu.No

26• The caller ID information is unavailableSome of the caller information received is marked as private.All caller ID information is added to the Cal

27USING PAY-PER-VIEWThe RG2200 allows you purchase and cancel Pay-Per-View programs, create passwords that control the ability to pur-chase programs.

28The Main Menu screen is displayed.2. Use the down (directional) key on your remote to highlight “Parental Control.”3. Press SELECT.An options menu i

294. Highlight the channel you wish to record.5. Press SELECT.6. Start the record function on your VCR. (Consult your VCR user’s manual for the correc

3TABLE OF CONTENTSIMPORTANT SAFEGUARDS ... 5Safety ...

30• Your VCR begins recording.• The record LED on the front panel of RG2200 turns on.Note: You cannot change channels while the recording is in progr

316. If you know your VCR brand and code, highlight “Quick VCR Setup.” See ”VCR Codes” on page 78 for a list of compat-ible VCRs.7. Press SELECT.An in

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33ADVANCED USEYou will need the information in this section if you want to change the default settings that were set up by your NSP or reprogram your

34DETERMINING THE GATEWAY IDCheck, ”Write Your Remote Control and Other IDs Here” on page 13. Your NSP may have already recorded the Gateway’s ID on t

35The Remote Control Setup screen will been displayed.4. Press PPV on your remote control.Remote Control Setup2200V3000Press Source or PPV button on

36The screen lists the ID for the remote, identifies which TV this remote controls, and shows the Gateway ID. If the Gateway ID programmed into your r

37SETTING THE GATEWAY IDDepending upon the model of the remote control, instructions are as follows.If you entered the Gateway ID correctly, the LED b

38DETERMINING THE REMOTE CONTROL IDDepending upon the model of the remote control, instructions are as follows.Following are the sequences of flashing

39SETTING THE REMOTE CONTROL IDYour NSP uses the following table when programming your remote control ID to work with each TV in your household. You m

4Setting the Remote Control ID ...39Determine the remote control Operating Mode (SRC-

40Note: Valid single-digit codes are 0, 1, 2 (and 3, with 3-stream models).If you entered an invalid sequence or a 20-second lapse in button presses

41SET THE REMOTE CONTROL OPERATING MODE (SRC-300 ONLY)The SRC-300 remote control operates older RG models as well as newer models. To allow for this,

42PROGRAMMING THE TV CODEYour Network Service Provider programs each remote control to work with one TV by way of a TV code. The TV Code is a specific

43PROGRAMMING THE TV CODE USING CODE SEARCH METHODTo program a TV code by using the search or scan method:SRC-300 SRC-2001. Press the LED key and hold

44VERIFYING THE TV CODESTo playback the TV code:For example, code 130 would show as the following:<pause> <long blink> <off> (repres

45VERIFYING AND SETTING OTHER FEATURESThe TV Setup menu allows you read the TV RF settings, as well as set Secondary Audio, Display Language and the E

46The TV Setup menu is displayed on your TV screen. Note: The SELECT button on the remote control opens the Gate-way menu only on the TV/Source that

47VERIFYING THE TV (RF) SETTING1. Press SETUP button on the RG2200 front panel.The Gateway Menu is displayed.2. Use the down or up key on the RG2200 o

48SECONDARY AUDIO: SPECIFYING A PREFERRED LANGUAGESecondary audio allows you to select a preferred language for each TV.Your NSP may deliver up to fou

49DISPLAY LANGUAGE1. Press the SETUP button on the RG2200.The Gateway Menu is displayed.2. Use the up and down keys to highlight the TV Setup option.3

5IMPORTANT SAFEGUARDS•READ INSTRUCTIONS – All the safety and operating instructions should be read before the product is operated.•RETAIN INSTRUCTIONS

503. Press SELECT. The TV Setup menu is displayed.4. Use the up and down keys to highlight the TV/Source that you want to modify. 5. Press SELECT.The

51If EADS is not enabled, one of the following occurs, depending on the type of EAS broadcast:• You hear a two-tone attention signal.• A pop-up messag

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53CONNECTING YOUR PC TO THE INTERNETImportant: Connecting your PC to the Internet and setting up the communications protocols on your PC should be don

54Single PC connected to the Internet through the RG2200The RG2200 Ethernet output can connect to multiple PCs through the use of a hub. Whether all P

55Multiple PCs connected to the Internet through the RG2200.AC-3ETHERNETAUDIO-RAUDIO-LS-VIDEOTV OUTNETWORK IN/TV O UTNETWORK INIRBLASTER110-230 VAC50-

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57CONFIGURATION EXAMPLESYour Network Service Provider installs the RG2200 and connects all your electronic devices to the RG2200. However, you may nee

58RG2200 back panel.1. NETWORK IN.2. NETWORK IN/TV OUT.3. TV OUT.4. S-VIDEO.5. VIDEO (composite).6. AUDIO L and AUDIO R.7. DIGITAL AUDIO (Dolby Digita

59TV/VCR/AUDIO CONNECTIONSTV OUT (VHF) to TV1.AC-3AUDIO- RAUDIO-LS- VI DEOTV OUTNETWORK IN/TV OUTNETWORK INIRBLASTER110-230 VAC50-60 Hz13A MAXVIDEOS-V

6•GROUND OR POLARIZATION – This product may be equipped with a polarized alternating current line plug (a plug having one blade larger than the other)

60VIDEO (composite)/AUDIO-L/AUDIO-R to TV1.AC-3AUDIO-RAUDIO-LS-VIDEOTV OUTNETWORK IN/TV OUTNETWORK INIRBLASTER110-230 VAC50-60 Hz13A MAXVIDEOS-VideoVH

61S-VIDEO/AUDIO-L/AUDIO-R to TV1.AC-3AUDIO-RAUDIO-LS-VIDEOTV OUTNETWORK IN/TV OUTNETWORK INIRBLASTER110-230 VAC50-60 Hz13A MAXVIDEOS-VideoVHF/UHFINVid

62TV OUT (VHF) to VCR/TV1.AC-3AUDIO-RAUDIO-LS-VIDEOTV O UTNETWORK IN/TV OUTNETWORK INIRBLASTER110-230 VAC50-60 Hz13A MAXVIDEOS-VideoVHF/UHFINVideo1Vid

63Composite VIDEO with AUDIO-L/AUDIO-R to VCR and TV1.AC-3AUDIO-RAUDIO-LS-VIDEOTV OUTNETWORK IN/TV OUTNETWORK INIRBLASTER110-230 VAC50-60 Hz13A MAXVID

64S-VIDEO and AUDIO-L/AUDIO-R to audio receiver and TV1.AC-3AUDIO-RAUDIO-LS-VIDEOTV OUTNETWORK IN/TV OUTNETWORK INIRBLASTER110-230 VAC50-60 Hz13A MAXV

65S-VIDEO/Digital Audio to audio receiver and TV1.AC-3AUDIO-RAUDIO-LS-VIDEOTV OUTNETWORK IN/TV O UTNETWORK INIRBLASTER110-230 VAC50-60 Hz13A MAXVIDEOS

66Basic home entertainment center.AC-3AUDIO-RAUDIO-LS-VIDEOTV OUTNETWORK IN/TV OUTNETWORK INIRBLASTER110-230 VAC50-60 Hz13A MAXVIDEOSPEAKER OUTAUDIO

67Advanced home entertainment center with Surround Sound (with Dolby Digital 5.1 capability).AC-3AUDIO-RAUDIO-LS-VIDEOTV O UTNETWORK IN/TV O UTNETWORK

68IR Blaster connection and positioning.VCRIR Blastercable from IR Blaster portAC-3AUDIO-RAUDIO -LS-VIDEOTV OUTNETWORK IN/TV OUTNETWORK INIRBLASTER110

69TROUBLESHOOTINGThis section describes what to do if your system is not working correctly. Study the following tables to find possible causes and sol

7SAFETYThis section reviews important safety concepts for working with the optical and electrical equipment covered in this guide.SAFETY ADVISORIES AN

70No picture TV or RG2200 may not be acti-vated. Refer to “Getting Started” on page 15.Cable signal may not be reach-ing your home.Make sure all cable

71No power Power cord is disconnected. Check to make sure that the RG2200 is plugged into a live electrical outlet. Note: If the outlet is controlled

72CONTACTING YOUR NETWORK SERVICE PROVIDER FOR HELPIf you are unable to fix the problem yourself, contact your NSP for assistance. Depending on the pr

73TV AND VCR CODESTV CODES - SRC 300This section lists TV models that are compatible with the SRC-300. If you do not find the TV code you need in the

74Envision: 006Fisher: 042, 099, 194, 217Fujitsu: 187Funai: 024, 041, 132, 187, 251Futuretech: 041GE: 003, 005, 008, 009, 043, 087, 125, 130, 143, 147

75Philips: 005, 006, 010, 025, 027, 068, 098, 136, 137, 138, 150, 220, 216, 223, 224, 237, 251Pioneer: 002, 008, 048, 051, 076, 131, 166, 235Portland:

76TV CODES - SRC-200This section lists TV model s that are compatible with the SRC-200. If you do not find the TV code you need in the list, call your

77LXI: 003, 005, 010, 125, 129, 131, 194, 223, 251Lloytron: 224Lodgenet: 018 Logik: 018Luxman: 005MGA: 005, 006, 071, 072, 187, 194, 240MTC: 005, 006,

78VCR CODESThis table lists the VCR models and code numbers that are compatible with the IR Transmitter. If you do not find the code you need in the l

79Bell & Howell: 104Broksonic: 121, 184, 002, 209, 211, 479CCE: 072, 278Calix: 037Canon: 035Capehart: 020Carver: 081Cineral: 278Citizen: 278, 037C

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80Note: The IR Transmitter is not compatible with: • Samsun VCR/TV model number CDX1342• Philips VCR model number VRX364ATOlympus: 035Optimus: 162, 0

81SPECIFICATIONSCabling RequirementsPower RequirementsInput/Output Cable (connector)NETWORK IN CAT 5 (RJ-45)DOLBY DIGITAL AUDIO(AC-3) shielded phono c

82EnvironmentalDimensionsCERTIFICATIONS• GR-1089-CORE• FCC Title 47 Part 15, Class B• UL 1950• UL and CSA 1950, and CE• ASTM D (mechanical shock and v

83NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These

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INDEXAabout this manual 10Advanced Use 33Bbatteriesremote control31buttonsremote control20, 21RG2200 16RG2200, front panel 17Ccable requirements 81Cer

front panelbuttons17GGateway ID 37determining 34–36setting 37, 40, 43Gateway Menu, illustrated 34, 45Getting Started 15IIDsGateway, determining34–36Im

replacing remote control batteries 31RF channels, about 12RF settings 47RF settings, verifying 47RG2200using16RG2200 buttons, illustrated 16RG2200 fro

controlling 22TV/VCR/Audio Connections 59–67TVsclosed captioning14programming 45–46UUHF, about 19unmute TV volume 23unplugging devices 57VVCR codes 78

9INTRODUCTIONBeneath the compact and stylish exterior of the RG2200 is a powerful media delivery system. The RG2200 is different from other video boxe