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Problem Cause Solution
All scans coming up
“Not Found.”
Products File (indata.txt) did
not transfer properly.
Transfer the file to the MC1000 again.
The Products File (indata.txt)
was not properly associated
in AscendScan.
From the Scan screen, press [F]+[1].
Perform a Warm Boot.
For details, see Reset the MC1000. (see page 7)
Unable to exit Scan
screen in AscendScan.
MC1000 is in alphabet entry
mode.
Press [ALT], then press [F]+[0] again to exit.
MC1000 displays a
message: “Backup
Battery is low.”
Built in backup battery is low. The backup battery is a small battery inside the handheld
that gets charged when you start using the device out of
the cradle. The message will go away with use of the
device. You can continue scanning even if this message
is displayed.
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