Motorola MC1000 User Manual download pdf (Page 4)

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Problem Cause Solution

MC1000 does not

accept scan input.

Scanning application not

loaded.

Reinstall AscendScan.

Unreadable barcode. Ensure the symbol is not smeared.

Distance between MC1000

and barcode is too far.

Ensure the MC1000 is the proper distance away from the

barcode.

Battery is too low. If the battery level gets too low, the MC1000

automatically goes into suspend mode. Replace the

battery.

MC1000 is not programmed

to generate a beep.

Press [F]+[DEL] to access the volume control . Use the

arrows to adjust the volume.

Laser stopped working. From the Scan screen, press [F]+[1].

Storage Card not listed

in Windows Explorer .

Perform aWarm Boot.

For details, see Reset the MC1000. (see page 7)

MC1000 is not placed in the

cradle properly,

Lift the MC1000 off of the cradle and firmly reseat it.

An error is displayed on the

MC1000.

Press [ENT] to close the error message. Remove and re-

insert the MC1000 into the dock.

SDcard is wrong size. Verify the installed SD card is not larger than 2 GB.

SDcard is not recognized. Remove and re-insert the SD card. Verify the SDcard is

not locked and is inserted completely.

MC1000 screen too is

too light/too dark.

The contrast must be

changed.

Press [F]+[SHIFT] to access the contrast control . Use

the arrow keys to adjust the contrast.

Charge LEDs do not

light when MC1000 or

spare battery is

inserted.

Cradle is not receiving power

Ensure that the power cable is securely connected to the

AC power .

MC1000 is not seated

correctly on the dock.

Remove and re-insert the MC1000 into the dock.

Spare battery is not seated

correctly in the cradle.

Remove and re-insert the battery. Note the polarity icon

on the battery.

MC1000 battery is not

charging.

MC1000 was removed from

the dock too soon.

Insert the MC1000 into the cradle and begin charging.

The main battery requires up to four hours to fully

recharge.

Battery was inserted

incorrectly.

Remove and replace the battery.

Battery is faulty. Verify that another battery charges correctly. If it does,

replace the faulty battery. If it does not , replace the

dock.

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Motorola MC1000 User Manual Page 4

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