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9 - 14 MC9500-K Mobile Computer User Guide
Magnetic Stripe Reader
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Cable was
disconnected from
MC9500-K during
communications.
Re-attach the cable and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or
configured properly.
Perform setup as described in the MC9500-K Mobile Computer
Integrator Guide.
Table 9-9
Troubleshooting the Cables (Continued)
Symptom Possible Cause Action
Table 9-10
Troubleshooting the Magnetic Stripe Reader
Symptom Possible Cause Action
MSR cannot read
card.
MSR removed from
MC9500-K during
card swipe.
Reattach MSR to MC9500-K and reswipe the card.
Faulty magnetic
stripe on card.
See the system administrator.
MSR application is
not installed or
configured properly.
Ensure the MSR application is installed on the MC9500-K.
Ensure the MSR application is configured correctly.
MC9500-K battery is
not charging.
MC9500-K was
removed from MSR
or MSR was
unplugged from AC
power too soon.
Ensure MSR is attached correctly.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC9500-K is
not fully attached to
the MSR.
Detach and re-attach the MSR to the MC9500-K, ensuring it is
firmly connected.
MSR is faulty. Replace MSR.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
MC9500-K
detached from
MSR during
communications.
Reattach MC9500-K to MSR and retransmit.
Communication
software is not
installed or
configured properly.
Perform setup as described in the MC9500-K Mobile Computer
Integrator Guide.
- MC9500-K Mobile Computer 1
- User Guide 3
- Revision History 5
- Table of Contents 7
- Table of Contents vii 9
- Table of Contents ix 11
- Table of Contents xi 13
- About This Guide 15
- Configurations 16
- About This Guide xv 17
- Fusion Software 18
- Phone Software 18
- Notational Conventions 19
- Chapter Descriptions 19
- Related Documents 20
- Service Information 20
- Chapter 1 Getting Started 21
- Part of the MC9500-K 22
- Getting Started 23
- Installing the SIM Card 24
- Getting Started 1 - 5 25
- Installing the Battery 26
- Charging the Battery 26
- Getting Started 1 - 7 27
- Replacing the Battery 28
- Removing the microSD Card 29
- Removing the SIM Card 29
- Replace the battery 30
- Chapter 2 Battery Management 31
- Battery Health 32
- Battery Status 33
- Table 2-1 34
- Table 2-2 34
- In a Charger 35
- Figure 2-6 36
- Battery Status LED 36
- Charge Level Indicator 36
- Battery Management 2 - 7 37
- Stand-alone 38
- Charging the MC9500-K 39
- Table 2-6 40
- Charging a Spare Battery 41
- Charging Temperature 42
- Power Saving Techniques 43
- Figure 2-8 44
- Figure 2-9 44
- Connectivity icon 44
- Battery Management 2 - 15 45
- Chapter 3 Using the MC9500-K 47
- Table 3-1 48
- Resetting the MC9500-K 49
- Waking the MC9500-K 49
- Locking the MC9500-K 50
- Password Locking 51
- Figure 3-6 52
- 9. Tap ok 52
- Figure 3-7 52
- Function Buttons 53
- Entering Data 54
- Interactive Sensor Technology 55
- Free Fall Detection 56
- Today Screen 57
- Status Icons 57
- Table 3-3 58
- Using the MC9500-K 3 - 13 59
- Programs 60
- Using the MC9500-K 3 - 15 61
- Table 3-6 62
- Settings 63
- Table 3-7 64
- Using the MC9500-K 3 - 19 65
- Adjusting Volume 66
- Battery Status Indications 66
- Battery Reserve Options 67
- Figure 3-16 68
- Figure 3-17 68
- 4. Tap ok 68
- Using Voice-Over-IP 69
- Infrared Connection 70
- Printing 71
- Chapter 4 Data Capture 73
- Laser Scanning 74
- Decode Zones 75
- Data Capture 4 - 5 77
- Operational Modes 78
- Imager Scanning 78
- Data Capture 4 - 7 79
- Imager Decode Ranges 80
- Color Digital Camera 81
- Taking Photos 82
- Recording Video 82
- Viewing Photos and Videos 83
- Chapter 5 Using the Phone 85
- Turning the Phone On and Off 86
- Using a Bluetooth Headset 88
- Adjusting Audio Volume 89
- Making a Call 90
- Using the Phone 5 - 7 91
- Making an Emergency Call 93
- Answering a Call 94
- Smart Dialing 95
- Muting a Call 96
- Taking Notes 96
- Using Speed Dial 97
- Editing a Speed Dial Entry 99
- Using Call History 100
- Using the Phone 5 - 17 101
- Viewing Call Status 102
- Using the Phone 5 - 19 103
- Swapping Calls on an MC9596 104
- Swapping Calls on an MC9598 104
- Using the Phone 5 - 21 105
- Using the Phone 5 - 23 107
- Text Messaging 108
- Using the Phone 5 - 25 109
- Sending a Text Message 110
- Using the Phone 5 - 27 111
- Ending a Data Connection 113
- Using the Phone 5 - 31 115
- Introduction 117
- Software Installation 117
- MC9500-K GPS Setup 117
- Operation 118
- Assisted GPS 118
- Using GPS Navigation 6 - 3 119
- Chapter 7 Using Bluetooth 121
- Security 122
- Bluetooth Configuration 123
- Bluetooth Power States 124
- Using Bluetooth 7 - 5 125
- Using Bluetooth 7 - 7 127
- Available Services 128
- Using Bluetooth 7 - 9 129
- Internet Sharing 130
- Using Bluetooth 7 - 11 131
- Serial Port Services 132
- Using Bluetooth 7 - 13 133
- Using Bluetooth 7 - 15 135
- Using Bluetooth 7 - 17 137
- Explorer Mode 138
- Using Bluetooth 7 - 19 139
- Figure 7-18 140
- Figure 7-19 140
- Figure 7-20 140
- File Transfer Services 142
- Using Bluetooth 7 - 23 143
- Dial-Up Networking Services 144
- Using Bluetooth 7 - 25 145
- Sending a Contact 146
- Using Bluetooth 7 - 27 147
- Fetching a Contact 148
- Sending a Picture 148
- Using Bluetooth 7 - 29 149
- Hands-free Services 150
- Using Bluetooth 7 - 31 151
- IrMC Synchronization Services 152
- A2DP/AVRCP Services 152
- Using Bluetooth 7 - 33 153
- Using Bluetooth 7 - 35 155
- Bluetooth Settings 156
- Using Bluetooth 7 - 37 157
- File Transfer Service 158
- Using Bluetooth 7 - 39 159
- Headset Audio Gateway Service 160
- IrMC Synchronization Service 160
- Using Bluetooth 7 - 41 161
- Serial Port Service 162
- Using Bluetooth 7 - 43 163
- Security Tab 164
- Using Bluetooth 7 - 45 165
- Figure 7-55 166
- Table 7-16 166
- Using Bluetooth 7 - 47 167
- System Parameters Tab 168
- Miscellaneous Tab 168
- Using Bluetooth 7 - 49 169
- Chapter 8 Accessories 171
- Table 8-1 172
- Universal Accessory System 173
- Single Bay USB Cradle 174
- Accessories 8 - 5 175
- Single Slot Battery Charger 176
- Four Bay Charge Only Cradle 177
- Figure 8-5 178
- Four Bay Ethernet Cradle 179
- LED Indicators 180
- Four Slot Battery Charger 181
- Vehicle Cradle 182
- Vehicle Battery Charger 183
- Magnetic Stripe Reader 184
- Accessories 8 - 15 185
- Figure 8-13 186
- Figure 8-14 186
- Accessories 8 - 17 187
- Maintaining the MC9500-K 189
- Removing the Screen Protector 190
- Battery Safety Guidelines 190
- Cleaning 191
- Cleaning the MC9500-K 192
- Cleaning Cradle Connectors 193
- Cleaning Frequency 193
- Troubleshooting 194
- Table 9-1 195
- Bluetooth Connection 196
- Single Bay USB Cradle 197
- MC9500-K 203
- Table A-1 204
- Camera Specifications 207
- Item Description 207
- Table A-2 208
- Table A-10 214
- Features 215
- Enabling VQM 215
- Audio Modes 216
- Voice Packet Prioritization 217
- Disabling VQM 218
- Appendix C Keypads 219
- Alpha Primary Keypad 220
- Keypads C - 3 221
- Table C-2 222
- Table C-1 222
- Keypads C - 5 223
- Alpha Numeric Keypad 224
- Keypads C - 7 225
- Table C-4 226
- Table C-3 226
- Keypads C - 9 227
- Calculator Numeric Keypad 228
- Keypads C - 11 229
- Table C-6 230
- Table C-5 230
- Keypads C - 13 231
- Telephony Numeric Keypad 232
- Keypads C - 15 233
- Table C-8 234
- Table C-7 234
- Keypads C - 17 235
- Special Character Key 236
- Keypads C - 19 237
- Glossary 239
- Glossary - 3 241
- Glossary - 5 243
- Glossary - 7 245
- Glossary - 9 247
- Glossary - 11 249
- Numerics 251
- Index - 3 253
- Index - 5 255
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