Motorola MTC100 User's Guide download pdf (Page 39)

Troubleshooting

Chapter 3: Troubleshooting and

Maintenance

This chapter gives solutions to common MTC100 TETRA

PDA problems you may encounter when using the device. It

also provides guidelines on taking care of your MTC100

TETRA PDA.

Resetting PDA

Warm Reset

A warm reset may be required on rare occasions when your

MTC100 TETRA PDA appears to cease responding, that is

lock up. This could occur for example if the PDA is being

used in or has been stored in a hot or humid environment. A

warm reset stops all running applications and any unsaved

files will be lost, however file system and registry data is

preserved. To perform a warm reset, press and hold both the

Power and the Home buttons together for 4 seconds.

If user training advised you the need to run TETRA Explorer

to connect to the TETRA network after battery change (for

example after fitting a new battery or having taken the battery

out to charge it) you will need to perform a restart to TETRA

Explorer following a warm reset too. See the steps explained

in the section Start and Exit the TETRA Explorer

Application for details.

Warm Reset with Battery Out

If a warm reset does not restore PDA functionality, remove

the battery door, then remove the battery. Locate the plastic

real time clock disable switch inside the battery compartment

as shown below. Place a small flat bladed screwdriver to the

right of the plastic switch and slide it to the left (off position),

If you encounter a problem you cannot solve,

contact your help desk.

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Motorola MTC100 User's Guide Page 39