Motorola MC909X User's Guide Page 204

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7 - 4 MC909X User Guide
The mobile computer
does not accept scan
input.
Scanning
application is not
loaded.
Verify that the unit is loaded with a scanning application. See
the System Administrator.
Unreadable bar
code.
Ensure the symbol is not defaced.
Distance between
exit window and bar
code is incorrect.
Ensure mobile computer is within proper scanning range.
Mobile computer is
not programmed for
the bar code.
Ensure the mobile computer is programmed to accept the type
of bar code being scanned.
Mobile computer is
not programmed to
generate a beep.
If a beep on a good decode is expected and a beep is not
heard, check that the application is set to generate a beep on
good decode.
Battery is low. If the scanner stops emitting a laser beam when the trigger is
pressed, check the battery level. When the battery is low, the
scanner shuts off before the mobile computer low battery
condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Symbol Technologies.
WLAN or WWAN
connection is lost
when the mobile
computer is
connected to a host
computer using
ActiveSync.
Microsoft security
feature prevents
connection to two
separate networks.
Disconnect from the WLAN or WWAN network prior to
connecting to a host computer using ActiveSync.
Table 7-1
Troubleshooting the Mobile Computer (Continued)
Problem Cause Solution
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