Motorola APX 4000 User's Guide

APX 4000APXTM TWO-WAY RADIOSAPX 4000MODEL 2USER GUIDE

ContentsEnglishviExiting Man Down Feature . . . . . . . . . . . . . . . . . . . 61Re-Initiating Man Down . . . . . . . . . . . . . . . . . . . . .

Advanced FeaturesEnglish84Measuring the Distance and Bearing from a Saved WaypointProcedure:While in the current location display:1 Press the Menu Sel

Advanced FeaturesEnglish85Trunking System ControlsUsing the Failsoft SystemThe failsoft system ensures continuous radio communications during a trunke

Advanced FeaturesEnglish86Locking and Unlocking a SiteThis feature allows your radio to lock onto a specific site. This feature should be used with ca

Advanced FeaturesEnglish87Mission Critical Wireless- Bluetooth® -Note: The use of this feature requires the "Full Feature" expansion board t

Advanced FeaturesEnglish88Turning the Bluetooth OffProcedure:1 < or > to BT. Press the Menu Select button directly below BT to access the Blueto

Advanced FeaturesEnglish89Bluetooth Drop Timer The Bluetooth Drop Timer has two different settings and functions, depending upon the selection of the

Advanced FeaturesEnglish90Pairing Bluetooth Device with the RadioThe range of Bluetooth operation is 10 meters line-of-sight communication. This is an

Advanced FeaturesEnglish91ORIf the connecting process is immediately following the pairing process and the connecting process fails to complete within

Advanced FeaturesEnglish92Turning Off the Bluetooth Audio (Routing the Audio from the Headset to the Radio)Procedure:1 < or > to BT. Press the M

Advanced FeaturesEnglish93Press the Menu Select button directly below Back to return to the previous screen.4 U or D to the required device, press the

ContentsEnglishviiWaypoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84Using the Location Feature While in Emergency Mode . .

Advanced FeaturesEnglish94Viewing the Bluetooth Friendly NameNote: Your radio must be preprogrammed to allow you to use this feature.Procedure:1 <

Advanced FeaturesEnglish95Press the Menu Select button below Dlay to delay the request to upgrade. The radio prompts to upgrade in the next power up o

Advanced FeaturesEnglish962 Press the Menu Select button directly below Rcnt to access the Recent Calls feature screen.3 U or D to scroll through the

Advanced FeaturesEnglish97Selecting a Radio ProfileThis feature allows you to manually switch the visual and audio settings of the radio. The display,

Advanced FeaturesEnglish98Selecting the Audio SpeakerThis feature allows you to select the speaker route for the radio's audio from either the ma

Advanced FeaturesEnglish99Controlling the Display BacklightYou can enable or disable the radio’s display backlight as needed, if poor light conditions

Advanced FeaturesEnglish100The display shows momentary Tones on, and you hear a short tone, indicating that the keypad tones are enabled.Turning Voice

Advanced FeaturesEnglish101Setting the Time and DateYou can set the time and date for your radio.Settings:• The default time setting is a 12-hour cloc

Advanced FeaturesEnglish102Using the Conventional Squelch Operation FeaturesThis feature filters out unwanted calls with low signal strength or channe

Advanced FeaturesEnglish103Using the PL Defeat FeatureThis feature allows you to override any coded squelch (DPL or PL) that might be preprogrammed to

ContentsEnglishviiiAccessing the Battery Info screen . . . . . . . . . . . . 104Accessing the General Radio Information . . . . . . 104Accessing th

Advanced FeaturesEnglish104IMPRES™ Battery AnnunciatorThis feature displays the current capacity and charges cycles of your battery when a IMPRES Batt

Advanced FeaturesEnglish105Accessing the Radio InformationThis feature displays the following information of your radio: Note: PressH at any time to r

Advanced FeaturesEnglish106Viewing the IP InformationThis feature displays the device name, IP address, and status of your radio.Note: The device name

Advanced FeaturesEnglish107Voice AnnouncementThis feature enables the radio to audibly indicate the current feature mode, Zone or Channel the user has

Helpful TipsEnglish108Helpful TipsTake a moment to review the following:Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . . . . page 108

Helpful TipsEnglish109Cleaning Your RadioTo clean the external surfaces of your radio:1 Combine one teaspoon of mild dishwashing detergent to one gall

Helpful TipsEnglish110Handling Your Radio• Do not pound, drop, or throw the radio unnecessarily. Never carry the radio by the antenna.• Avoid subjecti

Helpful TipsEnglish111Taking Care of the BatteryChecking the Battery Charge StatusYour radio can indicate the battery’s charge status through:• the LE

Helpful TipsEnglish112Battery Recycling and DisposalIn the U.S. and Canada, Motorola participates in the nationwide Rechargeable Battery Recycling Cor

AccessoriesEnglish113AccessoriesThe accessory link below is for APX radios. Not all accessories are FCC certified for operation with all APX models an

Important Safety InformationEnglishixImportant Safety InformationRF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE FOR PORTABLE TWO-WAY RADIOSATTENTION!This

Appendix: Maritime Radio Use in the VHF Frequency RangeEnglish114Appendix: Maritime Radio Use in the VHF Frequency RangeTake a moment to review the fo

Appendix: Maritime Radio Use in the VHF Frequency RangeEnglish115Operating Frequency RequirementsA radio designated for shipboard use must comply with

Appendix: Maritime Radio Use in the VHF Frequency RangeEnglish116* Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the g

GlossaryEnglish117GlossaryThis glossary is a list of specialized terms used in this manual.Term DefinitionACK Acknowledgment of communication.Active C

GlossaryEnglish118ConventionalTypically refers to radio-to-radio communications, sometimes through a repeater (see Trunking).Conventional Scan ListA s

GlossaryEnglish119Man DownA life-saving feature that senses the radio user may be in trouble by monitoring the whether the radio is in a vertical or h

GlossaryEnglish120Private Line (PL)A sub-audible tone that is transmitted such that only receivers decoding the tone receives it.ProgrammableRefers to

GlossaryEnglish121Trunking Priority Monitor Scan ListA scan list that includes talkgroups that are all from the same trunking system.USK Unique Shadow

Commercial WarrantyEnglish122Commercial WarrantyLimited WarrantyMOTOROLA COMMUNICATION PRODUCTSI. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:MOTOROLA

Commercial WarrantyEnglish123INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.III. STATE LAW RIGHTS:SOME STATES DO NOT

Software VersionxFrançais CanadienSoftware VersionAll the features described in the following sections are supported by the radio's software vers

Commercial WarrantyEnglish124VI. PATENT AND SOFTWARE PROVISIONS:MOTOROLA will defend, at its own expense, any suit brought against the end user purcha

Commercial WarrantyEnglish125VIII. FOR AUSTRALIA ONLY:This warranty is given by Motorola Solutions Australia Pty Limited (ABN 16 004 742 312) of Tally

Commercial WarrantyEnglish126Notes

Motorola Solutions, Inc.1303 East Algonquin RoadSchaumburg, Illinois 60196 U.S.A.MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are tradem

Version du logicielEnglishxiATTENTION!Cette radio est réservée à un usage professionnel seulement pour satisfaire les normes d'exposition à l&apo

Computer Software CopyrightsEnglishxiiComputer Software CopyrightsThe Motorola products described in this manual may include copyrighted Motorola comp

Getting StartedEnglish1Getting StartedTake a moment to review the following:How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . pa

Getting StartedEnglish2The following special notations identify certain items:Additional Performance EnhancementThe following are some of the latest c

Getting StartedEnglish3CrossTalk PreventionThis feature prevents crosstalk scenario from happening, especially when a wideband antenna is used. This f

Preparing Your Radio for UseEnglish4Preparing Your Radio for UseAssemble your radio by following these steps:Charging the Battery . . . . . . . . . .

Preparing Your Radio for UseEnglish5Attaching the BatteryWith the radio turned off, slide the battery into the radio’s frame until the bottom latch cl

Preparing Your Radio for UseEnglish6Attaching the AntennaWith the radio turned off, set the antenna in its receptacle and turn clockwise to attach it

Preparing Your Radio for UseEnglish7Attaching the Belt ClipAlign the grooves of the belt clip with those of the radio and press upward until you hear

Preparing Your Radio for UseEnglish8Note: If the power-up test is successful, but you see Hardware board absent or Hw Board Mismatch.Send your radio t

Identifying Radio ControlsEnglish9Identifying Radio ControlsTake a moment to review the following:Radio Parts and Controls . . . . . . . . . . . . .

Identifying Radio ControlsEnglish10Radio Parts and ControlsAntenna1LED2Accessory Connector5Home Button674-Way Navigation ButtonMicrophone4Top (Orange)

Identifying Radio ControlsEnglish11Programmable FeaturesAny reference in this manual to a control that is “preprogrammed” means that the control must

Identifying Radio ControlsEnglish12Man Down Clear – Clears the alarm of Man Down mode which was triggered when the radio achieves or passes a tilt ang

Identifying Radio ControlsEnglish13Status – Sends data calls to the dispatcher about a predefined status.Talkaround/Direct (Conventional Only) – Toggl

EnglishmASTRO® APX™ 4000 Series Digital Portable RadiosQuick Reference CardRF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE FOR PORTABLE TWO-WAY RADIOATTEN

Identifying Radio ControlsEnglish14Using the Menu Select ButtonsThe Menu Select buttons access the menu entries of features.Note: Check with your deal

Identifying Radio ControlsEnglish15Data Feature ButtonUse this button to access data-related features, such as the Text Messaging Service (TMS) featur

Identifying Status IndicatorsEnglish16Push-To-Talk (PTT) ButtonThe PTT button on the side of the radio serves two basic purposes :• While a call is in

Identifying Status IndicatorsEnglish17Status IconsThe 160 x 90 pixel front liquid crystal display (LCD) of the radio shows radio status, text entries,

Identifying Status IndicatorsEnglish18Priority Channel Scan• Blinking dot = Radio detects activity on channel designated as Priority-One.• Steady dot

Identifying Status IndicatorsEnglish19Text Messaging Service (TMS) IconsThis feature allows you to send and receive text messages. See Text Messaging

Identifying Status IndicatorsEnglish20Read MessageThe selected text message in the Inbox has been read.Normal MessageUser is composing a message with

Identifying Status IndicatorsEnglish21TMS Menu Options Call Type IconsThe following icons appear on your radio’s main display, when you make or receiv

Identifying Status IndicatorsEnglish22Top Lightbar and LED IndicatorsThe Top Lightbar and LED indicators show the operational status of the radio.Land

Identifying Status IndicatorsEnglish23LED Indications Solid red – Radio is transmitting.Blinking red – Radio is transmitting at low battery condition.

EnglishSending an Emergency CallTo exit emergency at any time, press and hold the Emergency button.Sending a Silent Emergency CallTo exit emergency at

Identifying Status IndicatorsEnglish24Intelligent Lighting IndicatorsThis feature temporary changes the color of the Top Lightbar and adds a color bar

Identifying Status IndicatorsEnglish25Alert TonesThe radio uses alert tones to inform you of the radio’s condition. The following table lists these to

Identifying Status IndicatorsEnglish26Short,Medium-PitchedToneValid Key-Press When a correct key is pressed.Radio Self Test Pass When radio passes its

Identifying Status IndicatorsEnglish27Short,High-Pitched Tone (Chirp)Low-Battery Chirp When battery is below preset threshold value.RingingFast Ringin

Identifying Status IndicatorsEnglish28Incremental-Pitched ToneBluetooth Paired When Bluetooth accessory is paired with the radio.Bluetooth Connected W

Identifying Status IndicatorsEnglish29Phone Call Display and Alert PromptsThe following appears on the radio’s display when you make and receive Phone

General Radio OperationEnglish30General Radio OperationOnce you understand how your APX 4000 Portable is configured, you are ready to use your radio.U

General Radio OperationEnglish31Procedure:Turn the preprogrammed Zone Change MFK to the required zone and proceed to Step 3.ORFollow the procedure bel

General Radio OperationEnglish32If Mode Change is secondary feature of MFK, see Multi-Function Knob (MFK) on page 15 to toggle the function of MFK.Pro

General Radio OperationEnglish33Using Mode Select FeatureMode Select allows a long press to save the radio’s current zone and channel to a programmabl

Declaration of ConformityEnglishiDeclaration of ConformityThis declaration is applicable to your radio only if your radio is labeled with the FCC logo

General Radio OperationEnglish34Saving a Zone and Channel to a ButtonAll the programmable buttons and keypad digit 0 to 9 buttons allow you to save th

General Radio OperationEnglish35Receiving and Responding to a Talkgroup CallTo receive a call from a group of users, the radio must be configured as p

General Radio OperationEnglish36During the call, the display shows the caller ID (number), if the caller’s name is not in the call list.4 Press and ho

General Radio OperationEnglish37Making a Radio CallYou can select a zone, channel, subscriber ID, or talkgroup by using:• MFK preprogrammed with chann

General Radio OperationEnglish383 Press the Menu Select button directly below Cnts to scroll through and select the required ID.ORPress the Menu Selec

General Radio OperationEnglish395 The display shows Calling... <Number>.6 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mout

General Radio OperationEnglish40Repeater or Direct OperationThe REPEATER operation increases the radio’s range by connecting with other radios through

General Radio OperationEnglish41Monitoring a ChannelProcedure:Press the preprogrammed Monitor button and proceed to Step 3.ORFollow the procedure belo

Advanced FeaturesEnglish42Advanced FeaturesUse this navigation guide to learn more about advanced features available with your radio:Advanced Call Fea

Advanced FeaturesEnglish43Making a Selective CallProcedure:Press the preprogrammed Quick Access (One-Touch) Selective Call button to dial the preprogr

Declaration of ConformityEnglishiiNote:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to pa

Advanced FeaturesEnglish44Selecting a TalkgroupProcedure:1 < or > to Tgrp.2 Press the Menu Select button directly below Tgrp. The display shows

Advanced FeaturesEnglish456 When the dispatcher acknowledges, you hear four tones and the display shows Ack received. The radio returns to normal disp

Advanced FeaturesEnglish46Requesting a Reprogram (Trunking Only)This feature allows you to notify the dispatcher when you want a new dynamic regroupin

Advanced FeaturesEnglish47Entering the Dynamic Zone to Select a Dynamic ChannelProcedure:1 < or > to Zone.2 Press the Menu Select button directl

Advanced FeaturesEnglish48Deleting a Channel in the Dynamic ZoneWith the radio in Dynamic Zone, follow the procedure below.Procedure:1 < or > to

Advanced FeaturesEnglish49Note: Your radio is preprogrammed with a number of contacts per Call Lists. Check with your dealer or system administrator f

Advanced FeaturesEnglish50Adding a Contact to a Call ListProcedure:1 < or > to Cnts.2 Press the Menu Select button directly below Cnts. The entr

Advanced FeaturesEnglish51Scan ListsScan lists are created and assigned to individual channels/groups. Your radio scans for voice activity by cycling

Advanced FeaturesEnglish526 Press H to exit scan list programming and return to the Home screen.See Viewing and Changing the Priority Status on page 5

Advanced FeaturesEnglish53ScanThis feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels.Turning Sc

ContentsEnglishiiiContentsThis User Guide contains all the information you need to use the APX™ 4000 Series Digital Portable Radios.Declaration of Con

Advanced FeaturesEnglish54OR< or > to Nuis. Press the Menu Select button directly below Nuis.2 The radio continues scanning the remaining channe

Advanced FeaturesEnglish55Sending a Call Alert PageNote: The radio automatically exits the feature, if the feature inactivity timer is enabled, when t

Advanced FeaturesEnglish568 The radio returns to the Home screen.ORPress the Menu Select button directly below Ok to return to the Contacts screen.Eme

Advanced FeaturesEnglish57Sending an Emergency AlarmThis feature allows you to send a data transmission, which identifies the radio sending the emerge

Advanced FeaturesEnglish585 Release the PTT button to end the transmission and wait for a response from the dispatcher.6 Press and hold the preprogram

Advanced FeaturesEnglish59Note: For ALL Emergency signals, when changing channels:• If the new channel is also preprogrammed for Emergency, you can ch

Advanced FeaturesEnglish60The Man Down feature has three phases: i The radio senses the Man Down condition and Pre-Alert Timer is initiated. ii Man Do

Advanced FeaturesEnglish61Post-Alert TimerThis timer sets the amount of time the radio needs to remain in the Man Down condition before the Emergency

Advanced FeaturesEnglish62Re-Initiating Man DownAfter exiting the Emergency Operation when the radio is still in Man Down condition (tilted achieving

Advanced FeaturesEnglish63Automatic Registration Service (ARS)This feature provides an automated data application registration for the radio. When you

ContentsEnglishivAdjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . 8Identifying Radio Controls . . . . . . . . . . . . . . . . .9R

Advanced FeaturesEnglish64Accessing the User Login FeatureThis feature allows you as the user to be associated with the radio. With this association,

Advanced FeaturesEnglish65Logging OutWhen you have logged in or you are using Offline mode, you can log out.Procedure:1 Press the Menu Select button d

Advanced FeaturesEnglish66Accessing the TMS FeaturesNote: The radio automatically exits the feature, if the feature inactivity timer is enabled, when

Advanced FeaturesEnglish676 Press the Menu Select button directly below Optn.7 U or D to Send Message and press the Menu Selectbutton directly below S

Advanced FeaturesEnglish68Removing a Priority Status from a Text MessageProcedure:1 Press the Menu Select button directly below Optn.2 U or D to Mark

Advanced FeaturesEnglish69Removing a Priority Status and a Reply Request from a Text MessageProcedure:1 Press the Menu Select button directly below Op

Advanced FeaturesEnglish70Viewing a Text Message from the InboxThe Inbox can hold up to thirty (30) messages. Note:U or D to read the message if fills

Advanced FeaturesEnglish715 The display shows the Send Message screen and Sending msg.Press the Menu Select button directly below Back at any time to

Advanced FeaturesEnglish72Sending a Sent Text MessageProcedure: 1 Press the Menu Select button directly below Optn while viewing the message.2 U or D

Advanced FeaturesEnglish73Deleting All Text MessagesProcedure:Press the preprogrammed Data Feature button or the TMSFeature button to access the TMS f

ContentsEnglishvMonitoring a Channel . . . . . . . . . . . . . . . . . . . . . . .41Conventional Mode Operation . . . . . . . . . . . . . . . .41A

Advanced FeaturesEnglish74Selecting Clear TransmissionsProcedure:Press the preprogrammed Secure/Clear button to the secure position.Note: If the selec

Advanced FeaturesEnglish75Using the Multikey FeatureThis feature allows the radio to be equipped with different encryption keys and supports the DES-O

Advanced FeaturesEnglish76Selecting a KeysetThis feature allows you to select one or more groups of several encryption keys from among the available k

Advanced FeaturesEnglish77Use the preprogrammed Top Side (Select) button and Top (Orange) button to erase the single key in radios with the single-key

Advanced FeaturesEnglish78MDC Over-the-Air Rekeying (OTAR) PageThis feature allows to view or define MDC Over-the-Air Rekeying (OTAR) features.It is a

Advanced FeaturesEnglish79The Global Positioning System (GPS)This feature uses information from the Global Positioning System (GPS) satellites orbitin

Advanced FeaturesEnglish80Enhancing GPS PerformanceSometimes, the GPS feature may be unable to complete a location calculation successfully. You then

Advanced FeaturesEnglish81Accessing the Outdoor Location FeatureNote: An ON menu key may be present on the location menu if it is preprogrammed by the

Advanced FeaturesEnglish82Saving a WaypointProcedure:While in the current location display:1 Press the Menu Select button directly below Optn.2 U or D

Advanced FeaturesEnglish83Deleting a Single Saved WaypointProcedure:While in the current location display:1 Press the Menu Select button directly belo