Motorola MILESTONE - Specifications download pdf (Page 70)

Where you purchase the product other than as a consumer, Motorola disclaims

all other warranties, terms and conditions express or implied, such as fitness

for purpose and satisfactory quality.

In no event shall Motorola be liable for damages nor loss of data in excess of

the purchase price nor for any incidental special or consequential damages

arising out of the use or inability to use the Product, to the full extent such may

be disclaimed by law.

This Warranty does not affect any statutory rights that you may have if you are

a consumer, such as a warranty of satisfactory quality and fit for the purpose

for which products of the same type are normally used under normal use and

service, nor any rights against the seller of the Products arising from your

purchase and sales contract.

HOW TO GET WARRANTY SERVICE?

In most cases the authorised Motorola dealer which sold and/or installed your

Motorola Personal Communicator and original accessories will honour a warranty

claim and/or provide warranty service. Alternatively, for further information on how to

get warranty service, please contact either the customer service department of your

service provider or go to

http://www.motorola.com/support/warrantyselector

Where, in the country of purchase, there is a statutory requirement to provide

extended repair service to consumers beyond the first year of purchase (South Africa

and Portugal), this warranty will be provided by Motorola Authorised Service

Centres or Motorola directly appointed dealers in the country of purchase according

to the terms of this warranty information document. However, please note that you

will be referred back to the place of purchase, if the Motorola Dealer has purchased

the product directly from Motorola, in the country of purchase or in a country where

Motorola is not required to support supplementary repair service during the second

year of purchase because of the statutory obligations that may apply to the seller or

importer of the product, but not to the manufacturer, to provide an extended

warranty to consumers beyond the first year.

1 including without limitation loss of use, loss of time, loss of data, inconvenience, commercial loss,

lost profits or savings.

CLAIMING

In order to claim the warranty service, you must return the Personal Communicator

and/or accessories in question to Motorola's Authorised Repair or Service Centre in

the original configuration and packaging as supplied by Motorola. Please avoid

leaving any supplementary items like SIM cards. The Product should also be

accompanied by a label with your name, address, and telephone number; name of

operator and a description of the problem. In the case of vehicular installation, the

vehicle in which the Personal Communicator is installed should be driven to the

Authorised Repair or Service Centre, as analysis of any problem may require

inspection of the entire vehicular installation.

In order to be eligible to receive warranty service, you must present your receipt of

purchase or a comparable substitute proof of purchase bearing the date of purchase.

The phone should also clearly display the original compatible electronic serial

number (IMEI) and mechanic serial number [MSN]. Such information is contained

with the Product.

You must ensure that any and all repairs or servicing is handled at all times by a

Motorola Authorised Service Centre in accordance with the Motorola Service

requirements.

In some cases, you may be requested to provide additional information concerning

the maintenance of the Products by Motorola Authorised Service Centres only,

therefore it is important to keep a record of any previous repairs, and make them

available if questions arise concerning maintenance.

CONDITIONS

This warranty will not apply if the type or serial numbers on the Product have been

altered, deleted, duplicated, removed, or made illegible. Motorola reserves the right

to refuse free-of-charge warranty service if the requested documentation can not be

presented or if the information is incomplete, illegible or incompatible with the

factory records.

Repair, at Motorola's option, may include reflashing of software, the replacement of

parts or boards with functionally equivalent, reconditioned or new parts or boards.

Replaced parts, accessories, batteries, or boards are warranted for the balance of

the original warranty time period. The Warranty Term will not be extended. All

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Motorola MILESTONE - Specifications Page 70

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