Motorola 9570 User's Guide Page 208
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- Table of contents
- TROUBLESHOOTING
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204
You can’t make
international calls.
•
Have you included the relevant codes? Press and
hold the 0 key to display the international dialing
prefix (+) and then enter the appropriate country
code followed by the phone number.
•
If you are in cellular mode, some service providers
automatically bar the ability to make international
calls.
Contact your service provider.
•
Are you in a CDMA/AMPS cellular mode? You must
map the international access code in order to use
the 0 key to display the international dialing
prefix (+).
Your phone won’t
unlock.
•
Have you inserted a new SIM card? Enter the new
PIN code.
•
Do you have a replacement phone? Enter the default
phone unlock code —1234.
•
Have you forgotten the unlock code?
Press M to
change the unlock code (you need your security
code).
Your PIN is
blocked.
Enter the PIN unblocking code or contact your service
provider.
Your PIN2 is
blocked.
Enter the PIN2 unblocking code or contact your service
provider.
Your SIM card
won’t work.
•
Is the card inserted the correct way?
•
Is the gold chip visibly damaged or scratched?
Return the card to your service provider.
•
Check the SIM and phone contacts. If they are dirty,
clean them with an antistatic cloth.
You can’t access
your messages.
•
Are you in the correct mode? If you do not have a
GSM cellular cassette installed, you must be in
satellite mode to access your messages.
•
Is your GSM Cellular Cassette inserted? In order to
access messages from cellular mode, you must
have a GSM Cellular Cassette inserted.
You can’t cancel
Call Forwarding or
Call Barring.
Wait until you are in an area with good network coverage
and try again.
The o symbol
is flashing.
There is not enough memory available to store another
message. Use the Messages menu to delete one or more
messages.
Problem Solution
- 9500 PORTABLE TELEPHONE 1
- USER’S GUIDE 1
- to scroll 2
- Options Menu Quick Reference 4
- Contents 7
- Safety Information 11
- Overview 15
- Guide Overview 16
- What’s in the Guide? 17
- Phone Overview 18
- Volume Keys 19
- SIM Card Eject 19
- Satellite Antenna 19
- Special Keys 19
- Cellular Cassette Connector 20
- Keypad Cover 20
- The Display 20
- Accessory Connector 20
- The Indicators 21
- Display Indicators 22
- Overview 19 23
- Desktop Charger 24
- Solar Charger 25
- Auto Accessory Adapter 25
- Batteries 26
- StarTAC Adapter 26
- Portable Auxiliary Antenna 27
- Antenna Adapter 27
- Carry Accessories 27
- Cellular Cassettes 28
- 9570 Portable Dock 28
- Getting Started 29
- Attach the Antenna 30
- Remove the Antenna 30
- What Is a SIM Card? 31
- Installing the SIM Card 32
- Removing the Battery Covers 33
- Installing the Battery 34
- Getting Started 31 35
- Remove the Battery 36
- Getting Started 33 37
- Charging the Battery 38
- With the Internal Charger 39
- Checking the Battery 40
- C to exit 41
- Battery Information 42
- Insert the Cellular Cassette 43
- Remove the Cellular Cassette 44
- Using Your Phone 45
- 42 Using Your Phone 46
- Powering Up the Phone 47
- O to proceed. See 48
- Holding the Phone 49
- Placing Calls 50
- International Dialing 51
- Automatic Redial 51
- Ending a Call 52
- Redial Last Number Called 52
- Dial Special Characters 52
- Dial a Number With Pauses 52
- Make an Emergency Call 53
- Call a Number in a Message 53
- 50 Using Your Phone 54
- Receiving Calls 55
- Unanswered Calls 56
- Personal Mailbox 56
- Adjusting Earpiece Volume 57
- Adjusting Ringer Volume 58
- Using In-Call Features 59
- In-Call Feature Overview 60
- Muting a Call 61
- Using Call Waiting 62
- O. You will see Send Flash? 63
- O to send the flash 63
- C to cancel the flash 63
- Placing a Call on Hold 64
- C at any time 65
- M until you will see End 65
- Sending a Flash 66
- Using the Menus 67
- Using the Options Menus 68
- How the Phone Responds 69
- Display Icons Chart 69
- Customize the Options Menu 69
- Using the Quick Access Menu 70
- Default Quick Access Settings 71
- Using The In-Call Menu 72
- Managing the Phone Book 73
- Entering the Phone Book Menu 74
- Phone Book Feature Overview 75
- Organizing Your Phone Book 78
- When do I use these numbers? 79
- Storing Names and Numbers 80
- Use the Dedicated Keys 81
- Adding Entry Messages 81
- Entering Names 82
- Available Characters 83
- Using Pauses in Numbers 84
- Dial Numbers With Pauses 85
- Using Phone Number Prefixes 86
- Recalling Entries 87
- Find an Entry by Location 88
- Call a Selected Entry 89
- Modify a Name or Number 89
- Erase a Name and Number 89
- Checking Phone Book Capacity 90
- Restricting Phone Use 92
- Add an Entry 93
- Erase an Entry 94
- Edit an Entry 95
- View Your Fixed Dial List 96
- Managing the Phone Book 93 97
- View Your SIM Phone Number(s) 98
- Modify Your Phone Numbers 99
- One-Touch Dialing 100
- Using Calling Features 101
- 98 Using Calling Features 102
- Using Calling Features 99 103
- Satellite 104
- Using Calling Features 101 105
- Using Calling Features 103 107
- Forward All Your Calls 108
- O to select 109
- C to exit the menu 109
- Detailed Call Forwarding 110
- Using Calling Features 107 111
- Fax and Data Calls 112
- Cancel All Forwarding 113
- Showing the Battery Meter 114
- Showing Signal Strength 115
- Cellular 116
- Activating Call Waiting 117
- Bar Outgoing Calls 118
- O. You will see Completed 119
- Bar Incoming Calls 120
- Change Bar Password 122
- Using Message Services 123
- Entering the Messages Menu 124
- Using Message Services 121 125
- What’s on the Messages Menu? 126
- Using Message Services 123 127
- Checking Your Voicemail 128
- Storing Your Voicemail Number 129
- Managing Your Messages 130
- What Messages Contain 131
- Accessing Messages 132
- Read a Stored Message 133
- Delete Messages 133
- Go to the Next Message 134
- Return a Call 134
- Customizing Phone Features 135
- Entering the Phone Setup Menu 136
- Phone Setup Feature Overview 137
- Satellite Mode 138
- Adjusting the Ringer Volume 140
- O to select the 141
- Setting the Ringer Tone 142
- Setting the Keypad Tones 143
- Lock the Phone Automatically 144
- Lock the Phone Instantly 144
- Unlock the Phone 145
- Change the Unlock Code 145
- Protecting the SIM Card 146
- Change the SIM PIN Code 147
- Unblock the PIN Code 147
- Change the SIM PIN2 Code 148
- Unblock the PIN2 Code 149
- Change the Security Code 149
- View the Time and Date 150
- Change the Time Displayed 151
- Set the Time Format 151
- Set the Time and Date 152
- Activating Extended Menus 153
- Review the Phone’s Settings 155
- Clear All Stored Information 157
- Cellular Mode Settings 158
- Setup an International Prefix 159
- System Scan 160
- Switching Phone Numbers 162
- Accessing the Network 163
- Entering the Network Menu 164
- Network Feature Overview 165
- What’s on the Network Menu? 166
- Accessing the Network 163 167
- Cellular Mode (GSM) Settings 169
- Set Network Search Method 170
- O to generate the 171
- < to select the 171
- O to register with that 171
- Find a New Network 172
- Selecting a Mode 173
- 170 Selecting a Mode 174
- Selecting a Mode 171 175
- All Modes 176
- Selecting Satellite Mode 178
- Select Satellite Always Mode 179
- Selecting Cellular Mode 180
- Timing Your Calls 181
- Entering the Call Meters Menu 182
- Call Meters Feature Overview 183
- Showing Call Timers 185
- Reset All Timers 186
- Setting Audible Call Timers 187
- Set the Repetitive Timer 188
- Showing the In-Call Timer 189
- Show the Lifetime Timer 190
- Customizing the Menu System 191
- Move Menu Features 192
- Activate/Deactivate Extended 193
- Access Hidden Features 193
- Menu Quick Reference 195
- Phone Book Menu 196
- Call Related Features Menu 198
- Messages Menu 200
- Phone Setup Menu 202
- Network Selection Menu 204
- Mode Selection Menu 206
- Call Meters Menu 206
- Troubleshooting 207
- Check Card or 209
- Insert Card 209
- < until you see 210
- Glossary 211
- Patent Information 223
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