Motorola 9570 User's Guide

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Summary of Contents

Page 1 - USER’S GUIDE

9500 PORTABLE TELEPHONEUSER’S GUIDE

Page 2 - to scroll

vi Menu Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191Phone Book Menu . . . . . . . . . . . . . . . . . . . .

Page 3

96 Managing the Phone Book1-2: Getting to Phone Book Features...1.Press M until you see Phone Book, and then press O.2.Press M to scroll to one of the

Page 4 - Options Menu Quick Reference

Using Calling Features 97Using Calling FeaturesThis chapter describes call-related features. Many of these features are network features that you must

Page 5

98 Using Calling FeaturesEntering the Call Related Features MenuTo enter the Call Related Features menu:1.Press M to open the Options Menu.2.Press M t

Page 6

Using Calling Features 99Call Related Features OverviewThe feature selection in the Call Features menu varies depending on your mode setting. The tabl

Page 7 - Contents

100 Using Calling FeaturesWhat’s on the Call Related Features Menu?Satellite Mode1 These features are network and subscription dependent.Bar Outgoing

Page 8

Using Calling Features 101Cellular Mode (GSM)1 These features are network and subscription dependent.Cellular Mode (CDMA/AMPS)This menu is not availab

Page 9

102 Using Calling Features1-2-3: Getting to Call Forwarding...1.Press M until you see Call Related Features, and then press O.2.Press M to scroll to C

Page 10

Using Calling Features 103Cellular Mode (GSM)To activate this feature in GSM cellular mode:1.Follow the steps in “1-2-3: Getting to Call Forwarding...

Page 11 - Safety Information

104 Using Calling Features1-2-3: Getting to Call Forwarding...1.Press M until you see Call Related Features, and then press O.2.Press M to scroll to C

Page 12

Using Calling Features 105Cellular Mode (GSM)To activate this feature in GSM cellular mode:1.Follow the steps in “1-2-3: Getting to Call Forwarding...

Page 13

Safety Information 7 Safety Information Exposure to Radio Frequency Signals Your wireless handheld portable telephone is a low power radio transmitte

Page 14

106 Using Calling Features1-2-3: Getting to Call Forwarding...1.Press M until you see Call Related Features, and then press O.2.Press M to scroll to C

Page 15 - Overview

Using Calling Features 1076.Enter the number you want calls forwarded to, then press O. Your phone takes a moment to request the setting from the netw

Page 16 - Guide Overview

108 Using Calling Features1-2-3: Getting to Call Forwarding...1.Press M until you see Call Related Features, and then press O.2.Press M to scroll to C

Page 17 - What’s in the Guide?

Using Calling Features 109Cancel All ForwardingUse this option to clear all Call Forwarding settings.Satellite Mode/Cellular Mode (GSM)To cancel Call

Page 18 - Phone Overview

110 Using Calling Features1-2: Getting to Call Related Features...1.Press M until you see Call Related Features, and then press O.2.Press M to scroll

Page 19 - Special Keys

Using Calling Features 111+ Showing Signal StrengthSatellite ModeUse this feature to check the strength of the signal that your phone is receiving fro

Page 20 - Accessory Connector

112 Using Calling Features1-2: Getting to Call Related Features...1.Press M until you see Call Related Features, and then press O.2.Press M to scroll

Page 21 - The Indicators

Using Calling Features 113+ Activating Call WaitingSatellite ModeSubscribers to Call Waiting can use this feature to decide whether or not to take inc

Page 22 - Display Indicators

114 Using Calling Features1-2-3: Getting to Call Barring...1.Press M until you see Call Related Features, and then press O.2.Press M to scroll to Call

Page 23 - Overview 19

Using Calling Features 115Cellular Mode (GSM)To activate this feature in GSM cellular mode:1.Follow the steps in “1-2-3: Getting to Call Barring...” t

Page 24 - Desktop Charger

8 Safety Information Phone Operation NORMAL POSITION: Hold the phone as you would any other telephone. Make sure the antenna is extended fully and ro

Page 25 - Auto Accessory Adapter

116 Using Calling Features1-2-3: Getting to Call Barring...1.Press M until you see Call Related Features, and then press O.2.Press M to scroll to Call

Page 26 - StarTAC Adapter

Using Calling Features 117Cellular Mode (GSM)To activate this feature in GSM cellular mode:1.Follow the steps in “1-2-3: Getting to Call Barring...” t

Page 27 - Carry Accessories

118 Using Calling Features1-2-3: Getting to Call Barring...1.Press M until you see Call Related Features, and then press O.2.Press M to scroll to Call

Page 28 - 9570 Portable Dock

Using Message Services 119Using Message ServicesDid you know that you can receive voicemail and fax notification messages and numeric and text message

Page 29 - Getting Started

120 Using Message ServicesEntering the Messages MenuTo enter the Messages menu:1.Press ? to access the Message submenu directly, and then go on to ste

Page 30 - Remove the Antenna

Using Message Services 121Messages Services Feature OverviewThe feature selection in the Messages menu varies depending on your mode setting. The tabl

Page 31 - What Is a SIM Card?

122 Using Message ServicesWhat’s on the Messages Menu?Satellite ModeVoicemail NumberMessage SettingsReceived MessagesCall VoicemailGo to Next MessageD

Page 32 - Installing the SIM Card

Using Message Services 123Cellular Mode (GSM)Cellular Mode (CDMA/AMPS)This menu is not available in CDMA/AMPS cellular mode.Received MessagesGo to Nex

Page 33 - Removing the Battery Covers

124 Using Message Services1-2: Getting to Message Features...1.Press ? to enter the Messages menu.2.Press M to scroll to one of the features described

Page 34 - Installing the Battery

Using Message Services 125+ Storing Your Voicemail NumberSatellite ModeTo store a voicemail number:1.Follow the steps in “1-2: Getting to Message Feat

Page 35 - Getting Started 31

Safety Information 9 Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six (6) inches be maintained be

Page 36 - Remove the Battery

126 Using Message ServicesManaging Your MessagesHow Your Phone Notifies You of MessagesIf your phone is powered on, it notifies you of received message

Page 37 - Getting Started 33

Using Message Services 127What Messages ContainYou can receive short text or numeric messages in your Personal Mailbox. Text messages may contain up t

Page 38 - Charging the Battery

128 Using Message Services1-2-3: Accessing Your Messages...1.Press ? to access the Messages menu.2.Press M until you see Received Messages, and then p

Page 39 - With the Internal Charger

Using Message Services 129Read a Stored MessageSatellite Mode/ Cellular Mode (GSM)To read a stored message: 1.Follow the steps in “1-2-3: Accessing Yo

Page 40 - Checking the Battery

130 Using Message ServicesGo to the Next MessageSatellite Mode/ Cellular Mode (GSM)To go to the next message:1.Follow the steps in “Read a Stored Mess

Page 41 - C to exit

Customizing Phone Features 131Customizing Phone FeaturesOnce you’re comfortable with the basic features of your new phone, use this chapter to set you

Page 42 - Battery Information

132 Customizing Phone FeaturesEntering the Phone Setup MenuTo enter the Phone Setup menu (satellite mode and CDMA/AMPS cellular mode only):1.Press M t

Page 43 - Insert the Cellular Cassette

Customizing Phone Features 133Phone Setup Feature OverviewThe Phone Setup feature selection (available in the Phone Setup menu as well as through keys

Page 44 - Remove the Cellular Cassette

134 Customizing Phone FeaturesWhat’s on the Phone Setup Menu?Satellite Mode1 This feature is available when the Extended Menu is active.Status ReviewM

Page 45 - Using Your Phone

Customizing Phone Features 135Cellular Mode (CDMA/AMPS)Cellular Mode (GSM)This menu is not available in GSM cellular mode.Phone SetupEmergency Mapping

Page 46 - 42 Using Your Phone

10 Safety Information Aircraft Airline regulations prohibit using your phone while in the air.Switch OFF your phone before boarding an aircraft. Bla

Page 47 - Powering Up the Phone

136 Customizing Phone Features1-2: Getting to Phone Setup...1.Press M until you see Phone Setup, and then press O.2.Press M to scroll to one of the fe

Page 48 - O to proceed. See

Customizing Phone Features 137+ Setting the Phone to Ring or VibrateSatellite ModeThis feature is ideal for situations where a ringing phone is inappr

Page 49 - Holding the Phone

138 Customizing Phone Features1-2: Getting to Phone Setup...1.Press M until you see Phone Setup, and then press O.2.Press M to scroll to one of the fe

Page 50 - Placing Calls

Customizing Phone Features 139+ Setting the Keypad Tones Satellite ModeChoose the sounds your phone makes when its keys are pressed.1.Follow the steps

Page 51 - Automatic Redial

140 Customizing Phone Features1-2-3: Getting to Phone Lock...1.Press M until you see Phone Setup, and then press O.2.Press M until you see Phone Lock,

Page 52 - Dial a Number With Pauses

Customizing Phone Features 141Unlock the PhoneTip: The factory default unlock code is 1234.1.Enter unlock code. Enter your four-digit phone unlock cod

Page 53 - Call a Number in a Message

142 Customizing Phone Features1-2-3: Getting to Require SIM Card PIN...1.Press M until you see Phone Setup, and then press O.2.Press M until you see R

Page 54 - 50 Using Your Phone

Customizing Phone Features 143+ Change the SIM PIN CodeSatellite ModeTo choose your own PIN code:1.Follow the steps in “1-2-3: Getting to Require SIM

Page 55 - Receiving Calls

144 Customizing Phone Features1-2: Getting to Phone Setup...1.Press M until you see Phone Setup, and then press O.2.Press M to scroll to one of the fe

Page 56 - Personal Mailbox

Customizing Phone Features 145+ Unblock the PIN2 Code Satellite ModeIf your old PIN2 number is entered incorrectly three times in a row, Blocked appea

Page 57 - Adjusting Earpiece Volume

Overview 11 Overview This chapter provides an overview of your new satellite phone. What You’ll Learn • overview of the user’s guide • overview of th

Page 58 - Adjusting Ringer Volume

146 Customizing Phone Features1-2: Getting to Phone Setup...1.Press M until you see Phone Setup, and then press O.2.Press M to scroll to one of the fe

Page 59 - Using In-Call Features

Customizing Phone Features 147+ Change the Time Displayed Satellite ModeUse this feature to determine which time is displayed on your real time clock

Page 60 - In-Call Feature Overview

148 Customizing Phone Features1-2: Getting to Phone Setup...1.Press M until you see Phone Setup, and then press O.2.Press M to scroll to one of the fe

Page 61 - Muting a Call

Customizing Phone Features 149+ Activating Extended Menus Satellite ModeThis feature activates and deactivates the Extended Menus. See page 188 to lea

Page 62 - Using Call Waiting

150 Customizing Phone Features1-2: Getting to Phone Setup...1.Press M until you see Phone Setup, and then press O.2.Press M to scroll to one of the fe

Page 63 - C to cancel the flash

Customizing Phone Features 1511-2-3: Getting to Phone Status...1.Press M until you see Phone Setup, and then press O.2.Press M until you see Phone Sta

Page 64 - Placing a Call on Hold

152 Customizing Phone Features1-2-3: Getting to Phone Status...1.Press M until you see Phone Setup, and then press O.2.Press M until you see Phone Sta

Page 65 - M until you will see End

Customizing Phone Features 153+ Clear All Stored InformationThe Master Clear option resets the same items as Master Reset, plus the following:•clear p

Page 66 - Sending a Flash

154 Customizing Phone Features1-2: Getting to Phone Setup...1.Press M until you see Phone Setup, and then press O.2.Press M to scroll to one of the fe

Page 67 - Using the Menus

Customizing Phone Features 155r Setup an International PrefixSatellite ModeThis feature does not apply to satellite mode. You will not see this menu op

Page 68 - Using the Options Menus

12 Overview Guide Overview Understanding the Guide Modes Throughout this guide there are features that apply only to satellite mode and features that

Page 69 - Customize the Options Menu

156 Customizing Phone Features1-2: Getting to Phone Setup...1.Press M until you see Phone Setup, and then press O.2.Press M to scroll to one of the fe

Page 70 - Using the Quick Access Menu

Customizing Phone Features 157System Scan SettingsCellular Mode (GSM)This feature does not apply to GSM cellular mode. You will not see this menu opti

Page 71 - Default Quick Access Settings

158 Customizing Phone Features1-2: Getting to Phone Setup...1.Press M until you see Phone Setup, and then press O.2.Press M to scroll to one of the fe

Page 72 - Using The In-Call Menu

Accessing the Network 159Accessing the NetworkThis section shows you how to register with the network.What You’ll Learn•accessing the Iridium satellit

Page 73 - Managing the Phone Book

160 Accessing the NetworkEntering the Network MenuTo enter the Network Selection menu:1.Press M to open the Options Menu.2.Press M to scroll forward.o

Page 74 - Entering the Phone Book Menu

Accessing the Network 161Network Feature OverviewThe feature selection in the Network menu varies depending on your mode setting. The table below show

Page 75 - Phone Book Feature Overview

162 Accessing the NetworkWhat’s on the Network Menu?Satellite ModeRegister NowNetwork Selection

Page 76

Accessing the Network 163Cellular Mode (GSM)Cellular Mode (CDMA/AMPS)This menu is not available in CDMA/AMPS cellular mode.Network SelectionRegistrati

Page 77

164 Accessing the Network1-2: Getting to Network Selection...1.Press M until you see Network Selection, and then press O.2.Press M to scroll to one of

Page 78 - Organizing Your Phone Book

Accessing the Network 165r Cellular Mode (GSM) SettingsThese network selection features are available in GSM cellular mode only. For information on sw

Page 79 - When do I use these numbers?

Overview 13 What’s in the Guide? As you explore your 9500 Portable Phone, use this guide to see what key to press and what happens when you press it.

Page 80 - Storing Names and Numbers

166 Accessing the Network1-2: Getting to Network Selection...1.Press M until you see Network Selection, and then press O.2.Press M to scroll to one of

Page 81 - Adding Entry Messages

Accessing the Network 167You can select one of the following methods:Cellular Mode (CDMA/AMPS)This feature does not apply to CDMA/AMPS cellular mode.

Page 82 - Entering Names

168 Accessing the Network1-2: Getting to Network Selection...1.Press M until you see Network Selection, and then press O.2.Press M to scroll to one of

Page 83 - Available Characters

Selecting a Mode 169Selecting a ModeIf you have an optional Cellular Cassette installed in your satellite phone, you can access the cellular network a

Page 84 - Using Pauses in Numbers

170 Selecting a ModeEntering the Mode Selection MenuTo enter the Mode Selection menu:1.Press M to open the Options menu.2.Press M to scroll forward.or

Page 85 - Dial Numbers With Pauses

Selecting a Mode 171Mode Selection Feature OverviewThe feature selection in the Mode Selection menu varies depending on your mode setting. The table b

Page 86 - Using Phone Number Prefixes

172 Selecting a ModeWhat’s on the Mode Selection Menu?All ModesSatellite AlwaysCellular AlwaysSatellite PreferredCellular PreferredMode Selection

Page 87 - Recalling Entries

Selecting a Mode 173Selecting a Mode Preferred or Automatic ModesWhen you select a preferred mode, your phone looks for that type of service first. If

Page 88 - Find an Entry by Location

174 Selecting a Mode1-2: Getting to Mode Selection...1.Press M until you see Mode Selection, and then press O.2.Press M to scroll to one of the featur

Page 89 - Erase a Name and Number

Selecting a Mode 175Select Satellite Always ModeIf you select this feature, your system always accesses the Iridium satellite network. When you are in

Page 90 - Checking Phone Book Capacity

14 Overview Phone Overviewx qo l n mk12:00IRIDIUMAntenna LockRelease ButtonCurrentState ofServiceIndicatorEarpieceReal TimeClockBatt

Page 91

176 Selecting a Mode1-2: Getting to Mode Selection...1.Press M until you see Mode Selection, and then press O.2.Press M to scroll to one of the featur

Page 92 - Restricting Phone Use

Timing Your Calls 177+Timing Your Calls Your phone’s call meters give you a variety of options for tracking the time you spend on the phone. You can m

Page 93 - Add an Entry

178 Timing Your CallsEntering the Call Meters MenuTo enter the Call Meters menu:1.Press M to open the Options menu.2.Press M to scroll forward.orPress

Page 94 - Erase an Entry

Timing Your Calls 179Call Meters Feature OverviewThe feature selection in the Call Meters menu varies depending on your mode setting. The table below

Page 95 - Edit an Entry

180 Timing Your CallsWhat’s on the Call Meters Menu?Satellite Mode1 This feature is availabe when the Extended Menu is active.Cellular ModeThis menu i

Page 96 - View Your Fixed Dial List

Timing Your Calls 1811-2-3: Getting to Show Call Timers...1.Press M until you see Call Meters, and then press O.2.Press M until you see Show Call Time

Page 97 - Managing the Phone Book 93

182 Timing Your Calls1-2-3: Getting to Show Call Timers...1.Press M until you see Call Meters, and then press O.2.Press M until you see Show Call Time

Page 98 - View Your SIM Phone Number(s)

Timing Your Calls 1831-2-3: Getting to Audible Call Timers...1.Press M until you see Call Meters, and then press O.2.Press M until you see Set Audible

Page 99 - Modify Your Phone Numbers

184 Timing Your Calls1-2-3: Getting to Audible Call Timers...1.Press M until you see Call Meters, and then press O.2.Press M until you see Set Audible

Page 100 - One-Touch Dialing

Timing Your Calls 1851-2: Getting to Call Meters...1.Press M until you see Call Meters, and then press O.2.Press M to scroll to one of the features de

Page 101 - Using Calling Features

Overview 15Special KeysVolume KeysThe Volume keys are on the side of the phone. They adjust earpiece and ringer volume. For information on adjusting

Page 102 - 98 Using Calling Features

186 Timing Your Calls1-2: Getting to Call Meters...1.Press M until you see Call Meters, and then press O.2.Press M to scroll to one of the features de

Page 103 - Using Calling Features 99

Customizing the Menu System 187+ Customizing the Menu SystemDo you think your 9500 Portable Phone has too many features for everyday use? You can do s

Page 104 - Satellite

188 Customizing the Menu System+ Personalizing the Options MenuSatellite ModeYou can customize the Options Menu by moving features in and out of the E

Page 105 - Using Calling Features 101

Customizing the Menu System 189+ Activate/Deactivate Extended MenusUse the Options Menu to activate and deactivate Extended Menu. Activate it when you

Page 106

190 Customizing the Menu System+ Personalizing the Quick Access MenuSatellite ModeYou can put any of the features listed below in the Quick Access Men

Page 107 - Using Calling Features 103

Menu Quick Reference 191Menu Quick ReferenceThe Options Menu changes depending on the mode you are in. This section provides a quick reference of the

Page 108 - Forward All Your Calls

192 Menu Quick ReferencePhone Book MenuSatellite ModeMy Phone Number(s)Find Entry By NameFind Entry By LocationAdd EntryPersonal NumbersLast Ten Calls

Page 109 - C to exit the menu

Menu Quick Reference 193Phone Book MenuCellular ModeMy Phone Number(s)Find Entry By NameFind Entry By LocationAdd EntryPersonal NumbersLast Ten CallsP

Page 110 - Detailed Call Forwarding

194 Menu Quick ReferenceCall Related Features MenuSatellite ModeBar Outgoing CallsBar Incoming CallsChange Bar PasswordCall Barring1Forward When Unava

Page 111 - Using Calling Features 107

Menu Quick Reference 195Call Related Features MenuCellular Mode (GSM)Cellular Mode (CDMA/AMPS)This menu is not available in CDMA/AMPS cellular mode.Ba

Page 112 - Fax and Data Calls

1. Insert the SIM card.3. Install the battery.2. Remove battery cover.4. Attach the battery compartment cover or optional cellular cassette.5. Charge

Page 113 - Cancel All Forwarding

16 OverviewSatellite Antenna Lock Release ButtonThis button is located on the top of the phone. When you push this button, it releases the antenna so

Page 114 - Showing the Battery Meter

196 Menu Quick ReferenceMessages MenuSatellite ModeVoicemail NumberMessage SettingsReceived MessagesCall VoicemailGo to Next MessageDelete MessageRetu

Page 115 - Showing Signal Strength

Menu Quick Reference 197Messages MenuCellular Mode (GSM)Cellular Mode (CDMA/AMPS)This menu is not available in CDMA/AMPS cellular mode.Received Messag

Page 116 - Cellular

198 Menu Quick ReferencePhone Setup MenuSatellite Mode1 This feature is available when the Extended Menu is active.Status ReviewMaster ResetMaster Cle

Page 117 - Activating Call Waiting

Menu Quick Reference 199Phone Setup MenuCellular Mode (CDMA/AMPS)Cellular Mode (GSM)This menu is not available in GSM cellular mode.Phone SetupEmergen

Page 118 - Bar Outgoing Calls

200 Menu Quick ReferenceNetwork Selection MenuSatellite ModeRegister NowNetwork Selection

Page 119 - O. You will see Completed

Menu Quick Reference 201Network Selection MenuCellular Mode (GSM)Cellular Mode (CDMA/AMPS)This menu is not available in CDMA/AMPS cellular mode.Networ

Page 120 - Bar Incoming Calls

202 Menu Quick ReferenceMode Selection and Call Meters MenusMode Selection MenuAll ModesCall Meters MenuSatellite Mode1 This feature is availabe when

Page 121

203TroubleshootingThis section tells you what to do if you experience one of these problems: Problem SolutionYou can’t turn the phone’s power on.Check

Page 122 - Change Bar Password

204You can’t make international calls.•Have you included the relevant codes? Press and hold the 0 key to display the international dialing prefix (+) a

Page 123 - Using Message Services

205The battery won’t charge.•Check the charger. Is it properly connected? Are its contacts clean and dry?•Check the battery contacts. Are they clean a

Page 124 - Entering the Messages Menu

Overview 17The IndicatorsCurrent State of Service Light The current state of service light is located at the top of your phone. With the keypad cover

Page 125 - Using Message Services 121

206You do not have a Cellular Cassette and your phone says Insert CassetteMake sure you have the correct mode settings selected. You are either in Cel

Page 126 - What’s on the Messages Menu?

207GlossaryAaccessory connector port A socket on the bottom of the phone where you can attach accessories such as a travel charger, desktop charge

Page 127 - Using Message Services 123

208Dual Tone Multi-Frequency Tones The tones that your phone transmits when you press a key on the keypad. These tones are used to access automat

Page 128 - Checking Your Voicemail

209Nname directory An alphabetical list of the names and telephone numbers you have stored into your phone’s internal Phone Book.NAMPS Narro

Page 129 - Storing Your Voicemail Number

210signal The radio waves that carry information between your phone and the satellite or cellular system.SMS Short Messaging Services.standb

Page 130 - Managing Your Messages

211IndexAaccessing hidden features 189accessing the network 159accessories 20accessory connector port 16defined 207adapterantenna 23Auto Accessory 21S

Page 131 - What Messages Contain

212all calls 104cancelling 109when unavailable 102call holding 60Call Meters menu 177, 178, 202call muting 57Call Related Features menu 194call timers

Page 132 - Accessing Messages

213Dual Tone Multi-Frequency Tonesdefined 208Eelectronic devices 8emergency calldefined 208placing 50setup 154ending a call 48, 52entering characters

Page 133 - Delete Messages

214no service 19quick access 19real time clock 18Roam symbol 19scroll bar 19short message service symbol 18signal strength 18inserting a battery 30ins

Page 134 - Return a Call

215message key 15messages 119adding an entry 77battery 37, 110connection 46current state of service light 17deleting 129managing 126notification 126po

Page 135 - Customizing Phone Features

18 OverviewDisplay IndicatorsIndicator DescriptionrxSignal Strength Indicator indicates the strength of the signal from the network. The more segments

Page 136 - Entering the Phone Setup Menu

216checking capacity 86erasing name and number 85find entry by location 84find entry by name 83last ten numbers dialed 93menu 70modifying name and num

Page 137 - Phone Setup Feature Overview

217restricting calls 114password 118restricting incoming calls 116restricting outgoing calls 114restricting phone use 88ringer tonesetting 138roamdefi

Page 138 - Satellite Mode

218Ttalk-timedefined 210TDMAdefined 210timesetting 148setting format 147viewing 146timing calls 177tips 12toggledefined 210Travel Charger 20defined 21

Page 139

219Patent InformationManufactured under one or more of the following U.S. patents:41212184138681419303642543824302845431207443273194329666436951643695

Page 141 - O to select the

English: 811* or +8817-629-90051 or +407-661-3204Spanish: 812* or +8817-629-90052 or +407-661-3205Portuguese: 813* or +8817-631-9005

Page 142 - Setting the Ringer Tone

In order to contact Motorola (Monday thru Friday 7AM to 7PM [CST]), dial one of the following numbers:US & Canada: 1-888-839-4647 Outside the US &

Page 143 - Setting the Keypad Tones

Overview 19nHome System Indicator appears when you are in your home cellular system (when you have the appropriate Cellular Cassette inserted) or when

Page 144 - Lock the Phone Instantly

20 OverviewOriginal Satellite Series AccessoriesProduct appearance and specifications are subject to change without notice.AC Travel Charger with Inte

Page 145 - Change the Unlock Code

Overview 21Solar ChargerEfficient, easy-to-use Solar Charger helps keep you in communication even in remote areas or locations with limited, erratic,

Page 146 - Protecting the SIM Card

22 OverviewBatteriesStandard Capacity Lithium Ion BatteryHigh Capacity Lithium Ion BatteryUltra High Capacity Lithium Ion Battery* All talk and standb

Page 147 - Unblock the PIN Code

Overview 23Portable Auxiliary AntennaFrom one car to another, this compact pocket-sized antenna with convenient magnetic mount goes in every vehicle y

Page 148 - Change the SIM PIN2 Code

24 OverviewCellular CassettesCellular Cassettes are modules that when attached to the 9500 Portable Phone supports various terrestrial or land-based c

Page 149 - Change the Security Code

Getting Started 25Getting StartedGetting started with your new satellite phone is easy. Just charge your new batteries and insert your phone’s SIM (Su

Page 150 - View the Time and Date

Antenna LockRelease ButtonDisplaySIM CardEjectSpecial KeysSpecial KeysMicrophoneAccessoryConnectorReal TimeClockBattery LevelIndicatorEarpieceSignal S

Page 151 - Set the Time Format

26 Getting StartedAttaching the Satellite AntennaAttach the Antenna1.Attach the antenna in the down position.2.Press and hold the button in at the top

Page 152 - Set the Time and Date

Getting Started 27What Is a SIM Card?Your SIM card (Subscriber Identity Module) is a smart card that contains your phone number, service details, and

Page 153 - Activating Extended Menus

28 Getting StartedInstalling the SIM CardMake sure your phone is powered off before inserting or removing the SIM card. If you don’t, you may damage t

Page 154

Getting Started 29Removing the Battery CoversYour new batteries are shipped uncharged and fitted with protective covers.Save the covers for storing and

Page 155 - Review the Phone’s Settings

30 Getting StartedInstalling the BatteryInsert the BatteryKeep in Mind: Insert only Motorola-approved batteries in your phone. If you insert an unappr

Page 156

Getting Started 315.Insert the bottom end of the compartment cover into the slots at the end of the compartment.6.Snap the cover down into place.If yo

Page 157 - Clear All Stored Information

32 Getting StartedRemove the Battery1.Remove or rotate the satellite antenna before removing the battery. (See “Attaching the Satellite Antenna” on pa

Page 158 - Cellular Mode Settings

Getting Started 335.Pull the battery upward and out of the phone.6.Insert the bottom end of the battery compartment cover into the slots at the end of

Page 159 - Setup an International Prefix

34 Getting StartedCharging the BatteryAny battery that hasn’t been used for a month or more—including new batteries—should be charged for about 3–4 ho

Page 160 - System Scan

Getting Started 35With the Internal ChargerA battery charger is built right into your phone. Using either the Travel Charger or Auto Accessory Adapter

Page 161

Show Call Timers1Set Audible Call Timers1Set In-Call Display1Lifetime Timer1,4Register Now1Available Network3Network Search3Find New Network3Cellular

Page 162 - Switching Phone Numbers

36 Getting StartedChecking the BatteryLow Battery WarningWhen the battery level is low and only a few minutes of talk-time remains, your phone signals

Page 163 - Accessing the Network

Getting Started 37One of the following messages may also appear:4.Press and hold C to exit.Cellular ModeYou can only view the detailed battery meter w

Page 164 - Entering the Network Menu

38 Getting StartedBattery InformationFor Maximum Battery LifeCaution: To prevent injuries or burns, do not allow metal objects to contact or short cir

Page 165 - Network Feature Overview

Getting Started 39Installing the Cellular CassetteInsert the Cellular CassetteA Cellular Cassette is an optional module that attaches to your satellit

Page 166 - What’s on the Network Menu?

40 Getting StartedRemove the Cellular Cassette1.Remove or rotate the satellite antenna before removing the Cellular Cassette. (See “Attaching the Sate

Page 167 - Accessing the Network 163

Using Your Phone 41Using Your PhoneRead this section to learn how to get up and running with your new satellite phone.What You’ll Learn•turning the ph

Page 168

42 Using Your PhoneUsing Your Phone Feature OverviewYour feature selection varies depending on your mode setting. The table below shows the features a

Page 169 - Cellular Mode (GSM) Settings

Using Your Phone 43Powering Up the PhoneTurn the Power On and OffTo turn your phone’s power on: 1.Insert your SIM card. (See “Insert the SIM Card” on

Page 170 - Set Network Search Method

44 Using Your PhoneStandbyTo conserve energy, your phone may turn off its backlight when you haven’t pressed a key for a several seconds. The light re

Page 171 - O to register with that

Using Your Phone 45Holding the Phone1.Extend the antenna by pulling out on the end of it in the down position.2.Rotate the antenna to either the left

Page 172 - Find a New Network

Welcome The future of global telecommunications is here—a satellite telephone, providing you with communication all over the world.The company that b

Page 173 - Selecting a Mode

46 Using Your PhonePlacing CallsTo place a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the sate

Page 174 - 170 Selecting a Mode

Using Your Phone 47International DialingTo make an international phone call:1.Press and hold 0.After a few seconds the international dialing prefix + a

Page 175 - Selecting a Mode 171

48 Using Your PhoneEnding a CallTo end a call, perform one of the following tasks:•Press O.•Close the keypad cover.•Press C.Keep in Mind: If you rotat

Page 176 - All Modes

Using Your Phone 49Dial a Number from the Phone BookYour phone contains a phone book that you can use to store names and telephone numbers. Once you h

Page 177

50 Using Your PhoneWhat’s My SIM Card Phone Number?You can retrieve and display your phone’s number from your SIM card.Tip: Pressing Q # also brings u

Page 178 - Selecting Satellite Mode

Using Your Phone 51Receiving CallsReceive a Phone CallTo receive a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be

Page 179 - Select Satellite Always Mode

52 Using Your PhoneEnding a CallTo end a call, perform one of the following tasks:•Press O.•Close the keypad cover.•Press C.Keep in Mind: If you rotat

Page 180 - Selecting Cellular Mode

Using Your Phone 53Adjusting Earpiece VolumeTo adjust earpiece volume:Tip: The volume keys are located on the side of the phone.•Increase the volume b

Page 181 - Timing Your Calls

54 Using Your PhoneAdjusting Ringer Volume Use this feature to adjust the volume of the ringer. The phone sounds the new volume level as you adjust it

Page 182 - Entering the Call Meters Menu

Using In-Call Features 55Using In-Call FeaturesRead this section to learn how to get up and running with your new satellite phone.What You’ll Learn•Us

Page 183 - Call Meters Feature Overview

Personal Communications Sector600 North U.S. Highway 45Libertyville, Illinois 60048In the US & Canada: 1-888-839-4647Outside the US & Canada (

Page 184

56 Using In-Call FeaturesIn-Call Feature OverviewThe feature selection varies depending on your mode setting. The table below shows the features avail

Page 185 - Showing Call Timers

Using In-Call Features 57+ Muting a CallSatellite ModeFor privacy during a call, try muting the phone. You hear the party on the other end, but the ot

Page 186 - Reset All Timers

58 Using In-Call FeaturesUsing Call WaitingYou must subscribe to this network feature through your service provider(s).Note: This feature behaves diff

Page 187 - Setting Audible Call Timers

Using In-Call Features 59Cellular Mode (CDMA/AMPS)CDMA/AMPS cellular users who have subscribed to this feature, are notified of an incoming call by tw

Page 188 - Set the Repetitive Timer

60 Using In-Call FeaturesPlacing a Call on HoldYou must subscribe to this network feature through your service provider(s).Note: This feature behaves

Page 189 - Showing the In-Call Timer

Using In-Call Features 61You may see one of these messages:Cellular Mode (CDMA/AMPS)To place a call on hold, you must send a phone flash (see page 62

Page 190 - Show the Lifetime Timer

62 Using In-Call Featuresr Sending a FlashSatellite ModeThis feature only applies to CDMA/AMPS cellular users.Cellular Mode (CDMA/AMPS)Many CDMA/AMPS

Page 191 - Customizing the Menu System

Using the Menus 63Using the MenusMany of your phone’s features are organized into lists of options called menus. There are three menus: the Options Me

Page 192 - Move Menu Features

64 Using the MenusUsing the Options MenusThe Options Menu gives you access to the features and options included with your phone. The submenus that app

Page 193 - Access Hidden Features

Using the Menus 65How the Phone RespondsAs you scroll through the Options Menu, you will see one of three questions on the bottom line of the display.

Page 194

iii Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Safety Information . . . . . . .

Page 195 - Menu Quick Reference

66 Using the Menus+ Using the Quick Access MenuSatellite ModeThe Quick Access Menu is a way to keep your favorite menu options readily accessible. Eac

Page 196 - Phone Book Menu

Using the Menus 67+ Default Quick Access SettingsThe list of icons explained below are the default settings and icons for the Quick Access Menu. + Cus

Page 197

68 Using the MenusUsing The In-Call MenuThis menu lets you access specific features while you are in a call. Because this menu is not available until y

Page 198 - Call Related Features Menu

Managing the Phone Book 69Managing the Phone BookYour satellite phone can store up to 100 names and numbers, and your SIM card expands memory capacity

Page 199

70 Managing the Phone BookEntering the Phone Book MenuTo enter the Phone Book menu:1.Press M to scroll forward.orPress < to scroll backward or forw

Page 200 - Messages Menu

Managing the Phone Book 71Phone Book Feature OverviewThe feature selection in the Phone Book menu varies depending on your mode setting. The table bel

Page 201

72 Managing the Phone BookWhat’s on the Phone Book Menu?Satellite ModeMy Phone Number(s)Find Entry By NameFind Entry By LocationAdd EntryPersonal Numb

Page 202 - Phone Setup Menu

Managing the Phone Book 73Cellular ModeMy Phone Number(s)Find Entry By NameFind Entry By LocationAdd EntryPersonal NumbersLast Ten CallsPhone BookAdd

Page 203

74 Managing the Phone BookOrganizing Your Phone BookEach name and phone number in your phone book is stored in a numbered memory location. The satelli

Page 204 - Network Selection Menu

Managing the Phone Book 75When do I use these numbers?Group the numbers on the list according to when you use them. Most people call a different set o

Page 205

iv Managing the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Entering the Phone Book Menu . . . . . . . . . . . . . .

Page 206 - Call Meters Menu

76 Managing the Phone Book1-2-3: Getting to Personal Numbers...1.Press M until you see Phone Book, and then press O.2.Press < to scroll to Personal

Page 207 - Troubleshooting

Managing the Phone Book 77Use the Dedicated KeysTip: If you have more than one number for the same person, try attaching a descriptive tag to the name

Page 208

78 Managing the Phone BookEntering NamesYou can use the keypad to produce any letter in the alphabet. For example, press 2 to enter the letters A, B,

Page 209 - Insert Card

Managing the Phone Book 79Available CharactersUse this chart as a guide for producing characters:1 Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $ Space

Page 210 - < until you see

80 Managing the Phone BookUsing Pauses in NumbersWhen you call automated systems, a recorded message prompts you for numbers such as PIN numbers and a

Page 211 - Glossary

Managing the Phone Book 81Dial Numbers With PausesSatellite Mode/Cellular Mode (GSM)To dial a number with pauses in satellite mode or in GSM cellular

Page 212

82 Managing the Phone Book+ Using Phone Number PrefixesSatellite ModeYou can save time when you dial by storing the prefixes that you often use. This i

Page 213

Managing the Phone Book 831-2-3: Getting to Personal Numbers...1.Press M until you see Phone Book, and then press O.2.Press < to scroll to Personal

Page 214

84 Managing the Phone Book1-2-3: Getting to Personal Numbers...1.Press M until you see Phone Book, and then press O.2.Press < to scroll to Personal

Page 215

Managing the Phone Book 85Calling, Modifying, or Erasing an EntryOnce you have selected a Phone Book entry, you can call, change, or erase that entry.

Page 216

v Customizing Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .131Entering the Phone Setup Menu . . . . . . . . . . . . . . . .

Page 217

86 Managing the Phone Book1-2-3: Getting to Personal Numbers...1.Press M until you see Phone Book, and then press O.2.Press < to scroll to Personal

Page 218

Managing the Phone Book 87+ Preventing Access to the Phone BookSatellite ModeYou may want to restrict memory access when loaning your phone to others.

Page 219

88 Managing the Phone Book1-2-3: Getting to Fixed Dialing...1.Press M until you see Phone Book, and then press O.2.Press M until you see Fixed Dialing

Page 220

Managing the Phone Book 89+ Add an EntrySatellite ModeTo add an entry:1.Follow the steps in “1-2-3: Getting to Fixed Dialing...” to get to Setup Fixed

Page 221

90 Managing the Phone Book1-2-3: Getting to Fixed Dialing...1.Press M until you see Phone Book, and then press O.2.Press M until you see Fixed Dialing

Page 222

Managing the Phone Book 91+ Edit an EntrySatellite ModeTo edit an entry:1.Follow the steps in “1-2-3: Getting to Fixed Dialing...” to get to Setup Fix

Page 223 - Patent Information

92 Managing the Phone Book1-2-3: Getting to Fixed Dialing...1.Press M until you see Phone Book, and then press O.2.Press M until you see Fixed Dialing

Page 224

Managing the Phone Book 931-2: Getting to Phone Book Features...1.Press M until you see Phone Book, and then press O.2.Press M to scroll to one of the

Page 225

94 Managing the Phone Book1-2: Getting to Phone Book Features...1.Press M until you see Phone Book, and then press O.2.Press M to scroll to one of the

Page 226

Managing the Phone Book 95+ Modify Your Phone NumbersSatellite ModeIf you’ve recently switched your phone number, use this feature to quickly store yo

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