Motorola MC75 - Worldwide Enterprise Digital Assistant User's Guide Page 184
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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8 - 12 MC75A Enterprise Digital Assistant User Guide
Cables
Magnetic Stripe Reader
Table 8-7
Troubleshooting the Cables
Symptom Possible Cause Action
MC75A battery is not
charging.
MC75A was
disconnected from
AC power too soon.
Connect the power cable correctly. Confirm main battery is charging
under
Start
>
Settings
>
Power
.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC75A is not
fully attached to
power.
Detach and re-attach the power cable to the MC75A, ensuring it is
firmly connected.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Cable was
disconnected from
MC75A during
communications.
Re-attach the cable and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or
configured properly.
Perform setup as described in the MC75A Integrator Guide.
Table 8-8
Troubleshooting the Magnetic Stripe Reader
Symptom Possible Cause Action
MSR cannot read
card.
MSR removed from
MC75A during card
swipe.
Reattach MSR to MC75A and reswipe the card.
Faulty magnetic
stripe on card.
See the system administrator.
MSR application is
not installed or
configured properly.
Ensure the MSR application is installed on the MC75A.
Ensure the MSR application is configured correctly.
- User Guide 1
- Revision History 5
- Table of Contents 7
- Table of Contents vii 9
- Table of Contents ix 11
- About This Guide 13
- Configurations 14
- About This Guide xiii 15
- Fusion Software 16
- Phone Software 16
- Chapter Descriptions 17
- Notational Conventions 17
- Related Documents 18
- Service Information 18
- Chapter 1 Getting Started 19
- Unpacking 20
- Getting Started 20
- Installing the SIM Card 21
- Installing the Main Battery 22
- Charging the Battery 23
- Powering On the MC75A 25
- Calibrating the Screen 25
- Checking Battery Status 26
- Adjusting the Handstrap 27
- Replacing the Main Battery 27
- Battery Management 29
- Turning Off the Radios 30
- Getting Started 1 - 13 31
- Chapter 2 Using the MC75A 33
- Status Bar 34
- Using the MC75A 2 - 3 35
- Today Screen 36
- Classic Today Screen 37
- Soft Keys Bar 38
- Start Screen 39
- Table 2-3 40
- Using the MC75A 2 - 9 41
- Settings Folder 42
- Using the MC75A 2 - 11 43
- Adjusting Volume 44
- Battery Status Indications 45
- Figure 2-11 46
- Figure 2-12 46
- 4. Tap OK 46
- LED Indicators 47
- Resetting the MC75A 49
- Waking the MC75A 50
- Locking the MC75A 50
- Password Locking 51
- Function Buttons 52
- Using the MC75A 2 - 21 53
- Entering Data 54
- Interactive Sensor Technology 55
- Taking Photos 56
- Recording Video 56
- Viewing Photos and Videos 57
- Using IrDA 57
- Infrared Connection 58
- Using the MC75A 2 - 27 59
- Chapter 3 Data Capture 61
- Bar Code Scanning 62
- Operational Modes 63
- Imager Scanning 63
- Color Digital Camera 64
- Data Capture 3 - 5 65
- Chapter 4 Using the Phone 67
- Turning the Phone On and Off 68
- Using a Bluetooth Headset 70
- Adjusting Audio Volume 70
- Making a Call 71
- Using Call History 72
- Making a Speed Dial Call 72
- Making an Emergency Call 73
- Answering a Call 73
- Smart Dialing 74
- Muting a Call 75
- Taking Notes 76
- Using Speed Dial 77
- Editing a Speed Dial Entry 79
- Deleting a Speed Dial Entry 79
- Using the Phone 4 - 15 81
- Viewing Call Status 82
- Swapping Calls on an MC75A6 83
- Swapping Calls on an MC75A8 84
- Using the Phone 4 - 19 85
- Text Messaging 87
- Sending a Text Message 89
- Using a Dual Line SIM 90
- Using the Phone 4 - 25 91
- Software Installation 93
- MC75A GPS Setup 93
- Operation 94
- Assisted GPS 94
- Using GPS Navigation 5 - 3 95
- Chapter 6 Using Bluetooth 97
- Security 98
- Bluetooth Configuration 99
- Bluetooth Power States 99
- Warm Boot 100
- Enabling Bluetooth 100
- Using Bluetooth 6 - 5 101
- Using Bluetooth 6 - 7 103
- Available Services 104
- Using Bluetooth 6 - 9 105
- Hands-free Services 106
- Using Bluetooth 6 - 11 107
- Using Bluetooth 6 - 13 109
- Dial-Up Networking Services 110
- Connect to a HID Device 110
- A2DP/AVRCP Services 110
- Using Bluetooth 6 - 15 111
- Disabling Bluetooth 112
- Wizard Mode 112
- Explorer Mode 112
- Using Bluetooth 6 - 17 113
- Using Bluetooth 6 - 19 115
- Using Bluetooth 6 - 21 117
- Using Bluetooth 6 - 23 119
- Sending a Contact 120
- Using Bluetooth 6 - 25 121
- Fetching a Contact 122
- Sending a Picture 122
- Using Bluetooth 6 - 27 123
- Serial Port Services 124
- Using Bluetooth 6 - 29 125
- IrMC Synchronization Services 126
- Using Bluetooth 6 - 31 127
- Using Bluetooth 6 - 33 129
- Bluetooth Settings 130
- Using Bluetooth 6 - 35 131
- File Transfer Service 132
- Using Bluetooth 6 - 37 133
- Headset Audio Gateway Service 134
- IrMC Synchronization Service 134
- Using Bluetooth 6 - 39 135
- Serial Port Service 136
- Using Bluetooth 6 - 41 137
- Security Tab 138
- Using Bluetooth 6 - 43 139
- Figure 6-51 140
- Table 6-16 140
- Using Bluetooth 6 - 45 141
- System Parameters Tab 142
- Miscellaneous Tab 142
- Using Bluetooth 6 - 47 143
- Chapter 7 Accessories 145
- Miscellaneous 146
- Table 7-1 146
- Single Slot USB/Serial Cradle 147
- Charging the Spare Battery 148
- Battery Charging Indicators 148
- Four Slot Ethernet Cradle 149
- Charging Temperature 150
- Four Slot Charge Only Cradle 151
- VCD7X00 Vehicle Cradle 153
- Four Slot Battery Charger 156
- Magnetic Stripe Reader (MSR) 158
- Accessories 7 - 15 159
- Debit Card Reader 160
- Credit Card Transactions 161
- Debit Card Transactions 161
- Figure 7-16 162
- Figure 7-17 162
- Figure 7-18 162
- Check the DCR Battery Level 163
- Charging the DCR 164
- Installation 165
- Chip and PIN Transactions 167
- Display Messages 168
- Accessories 7 - 25 169
- Headset Connection 170
- Accessories 7 - 27 171
- LED Charge Indications 172
- Introduction 173
- Maintaining the MC75A 173
- Removing the Screen Protector 174
- Battery Safety Guidelines 174
- Cleaning 175
- Cleaning Cradle Connectors 176
- Troubleshooting 177
- Bluetooth Connection 179
- Settings 181
- Table 8-3 181
- Vehicle Cradle 182
- Magnetic Stripe Reader 184
- Table 8-8 185
- Table A-1 187
- Table A-2 190
- Appendix B Keypads 195
- Table B-1 196
- Keypads B - 3 197
- Table B-2 198
- DSD Keypad Configuration 199
- Table B-3 200
- Keypads B - 7 201
- Figure B-3 202
- Figure B-4 202
- Keypads B - 9 203
- Table B-5 204
- Keypads B - 11 205
- Table B-7 206
- Table B-6 206
- Keypads B - 13 207
- Table B-8 208
- Keypads B - 15 209
- Table B-9 210
- Features 211
- Enabling VQM 211
- Audio Modes 212
- Voice Packet Prioritization 213
- Disabling VQM 214
- Glossary 215
- Glossary - 3 217
- Glossary - 5 219
- Glossary - 7 221
- Glossary - 9 223
- Numerics 225
- Index - 3 227
- Index - 5 229
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