Motorola MOTOTRBO DM4401 User's Guide

PROFESSIONAL DIGITAL TWO-WAY RADIOMOTOTRBO™DM4400/DM4401NUMERIC DISPLAY MOBILEUSER GUIDEpltres-ESru ar-EGit-ITfr-FRde-DEen

Software VersionAll the features described in the following sections aresupported by the radio's software version R02.40.00or later.Check with yo

Computer Software CopyrightsThe Motorola products described in this manual mayinclude copyrighted Motorola computer programsstored in semiconductor me

Getting StartedHow to Use This GuideThis User Guide covers the basic operation of theMOTOTRBO Mobiles.However, your dealer or system administrator may

• What are the best radio usage practices foreffective communication?• What maintenance procedures will help promotelonger radio life?Getting Started1

Preparing Your Radio for UsePowering Up the RadioPress the On/Off Button ( ) briefly.The green LED blinks and the numeric display screenlights up.AA b

Identifying Radio ControlsRadio ControlsP1 P2 P3 P412 367451 On/Off/Information Button2 Volume/Channel Knob3 Display4 Speaker5 Front Programmable Butt

Non-Connect Plus OperationsNon-Connect Plus Operations15English

Additional Radio Controls in Non-Connect Plus ModePush-To-Talk (PTT) ButtonThe PTT button on the side of the radio ( ) servestwo basic purposes:A• Whi

• Long press – Pressing and holding for theprogrammed duration.• Hold down – Keeping the button pressed.Note: The programmed duration of a button pres

Option BoardFeatureToggles option boardfeature(s) on or off for optionboard-enabled channels.PA On/Off Toggles the radio’s internalpublic address (PA)

ContentsImportant Safety Information...8Software Version...9Computer Software Copyrights...10Getting Started...

Zone Allows selection from a list ofzones.Assignable Settings or Utility FunctionsAll Tones/AlertsToggles all tones and alerts on oroff.Channel Up/Dow

Alert, flexible receive list isenabled or all local LinkedCapacity Plus channelsare busy.Double blinkingyellowRadio is no longerconnected to the repea

Repetitive Tone A single tone thatrepeats itself until it isterminated by the user.Momentary Tone Sounds only once for ashort period of timedefined by

IP Site Connect This feature allows your radio to extend conventionalcommunication beyond the reach of a single site, byconnecting to different availa

differences in the way each feature works does notaffect the performance of your radio.Check with your dealer or system administrator formore informat

Making and Receiving Calls in Non-Connect Plus ModeSelecting a ZoneA zone is a group of channels. Your radio supports upto 2 zones, with a maximum of

See Privacy on page 42 for more information.Receiving and Responding to a Group CallTo receive a call from a group of users, your radiomust be configu

from the transmitting radio and free the channelfor you to talk/respond.The LED lights up solid green.2 Wait for the Talk Permit Tone to finish (if en

3 Wait for the Talk Permit Tone to finish (if enabled),and speak clearly into the microphone.4 Release the PTT button to listen.If there is no voice a

Note: When you receive a Phone Call as an All Call,you can respond to the call or end the call, only if anAll Call type is assigned to the channel.1 P

Capacity Plus ...22Linked Capacity Plus ... 23Making and Receiving Callsin Non-Connect PlusMode...

If there is no voice activity for a predeterminedperiod of time, the call ends.Making a Private Call While you can receive and/or respond to a Private

If there is no voice activity for a predeterminedperiod of time, the call ends. You hear a shorttone.Making an All CallThis feature allows you to tran

the transmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button to respond.If there is no voice

2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)from your mouth.3 Press the PTT button to make the call.The LED lights up solid green.4 Wait for th

This is called “talkaround”.Note: This feature is not applicable in Capacity Plusand Linked Capacity Plus.The Talkaround setting is retained even afte

Advanced Features in Non-ConnectPlus ModeScan ListsScan lists are created and assigned to individualchannels/groups. Your radio scans for voice activi

The LED blinks yellow and you hear a positiveindicator tone, when Scan is enabled.The LED turns off and you hear a negativeindicator tone, when Scan i

Vote Scan Vote Scan provides you with wide area coverage inareas where there are multiple base stationstransmitting identical information on different

If the Call Alert acknowledgement is not received,a low-pitch tone sounds.Emergency OperationAn Emergency Alarm is used to indicate a criticalsituatio

Receiving an Emergency AlarmWhen your radio receives an Emergency Alarm, atone sounds and the LED blinks red until you exitthe Emergency mode. Perform

Making a Call Alert with theOne Touch AccessButton...36Emergency Operation...37Receiving an Emerg

If your radio is set to Silent, it does not display anyaudio or visual indicators during Emergency mode, orallow any received calls to sound through t

Note: Your radio cannot detect a non-IMPRESmicrophone that is attached to the rear accessoryconnector.When no microphone is detected at the specifiedp

Note: If the Emergency Alarm request fails, the radiodoes not retry to send the request, and enters the hotmic state directly.1 Press the programmed E

Text Message Features Sending a Quick Text Message with the One TouchAccess ButtonYou can send Quick Text messages, programmed byyour dealer, via the

Note: Some radio models may not offer this Privacyfeature. Check with your dealer or systemadministrator for more information.Press the programmed Pri

Lone WorkerThis feature raises an emergency if there is no useractivity, such as any radio button press or activationof the channel selector, for a pr

If the password is incorrect, you hear a continuoustone.After the third incorrect password, your radioenters into locked state. A tone sounds and theL

has a maximum power of 2.5 mW (4 dBm) at the 10-meter/32 feet range.Your radio can support up to 3 simultaneousBluetooth connections with Bluetooth-en

Auto-Range Transponder System (ARTS) ARTS is an analog-only feature designed to informyou when your radio is out-of-range of other ARTS-equipped radio

Setting the Power LevelYou can customize your radio’s power setting to highor low for each channel.High enables communication with radios located at a

Setting the Squelch Level... 47Setting the Power Level... 48Turning the Option BoardFeature(s) On or Off...48Turning the Voice O

Turning the Radio Tones/Alerts On or OffYou can enable and disable all radio tones and alerts(except for the incoming Emergency alert tone) ifneeded.P

Turning the Voice Announcement On or OffThis feature enables the radio to audibly indicate thecurrent Zone or Channel the user has assigned, orprogram

programmed Trill Enhancement On/Off button totoggle trill enhancement on or off.Turning the Global Positioning System (GPS) On or OffGPS is a satellit

Connect Plus OperationsConnect Plus Operations52English

Additional Radio Controls in ConnectPlus ModePush-To-Talk (PTT) ButtonThe PTT button on the side of the radio ( ) servestwo basic purposes:A• While a

Assignable Radio FunctionsBluetooth® AudioSwitchToggles audio routingbetween internal radiospeaker and externalBluetooth-enabled accessory.Bluetooth C

VoiceAnnouncement forChannelPlays zone and channelannouncement voicemessages for the currentchannel. This function isunavailable when VoiceAnnouncemen

Blinking red Radio is transmitting at low batterycondition, receiving an emergencytransmission or has failed the self-test upon powering up, or hasmov

Continuous Tone A monotone sound.Sounds continuouslyuntil termination.Periodic Tone Sounds periodicallydepending on theduration set by the radio.Tone

Making and Receiving Calls in ConnectPlus ModeSelecting a SiteA site provides coverage for a specific area. AConnect Plus site has a site controller a

Selecting a Site...58Roam Request... 58Site Lock On/Off...58Selecting a Zone

• Multigroup Call• Site All Call• Private CallPress the programmed Zone button.Using Multiple NetworksIf your radio has been programmed to use multipl

Note: See Privacy on page 73 for more information.Receiving and Responding to a Group CallTo receive a call from a group of users, your radiomust be c

Your radio unmutes and the incoming call soundsthrough the radio speaker.A Site All Call does not wait for a predeterminedperiod of time before ending

radio can have multiple One Touch Accessbuttons programmed.Note: Your radio must have the Privacy featureenabled on the channel to send a privacy-enab

• Press the programmed One Touch Accessbutton.2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)from your mouth.3 Press the PTT button to make the ca

Wait for the Talk Permit Tone to finish (if enabled)and speak clearly into the microphone.Making a Private Call with a One Touch Call ButtonThe One To

Advanced Features in Connect PlusModeAuto FallbackAuto Fallback is a system feature that allows you tocontinue to make and receive non-emergency calls

Enhanced Traffic Channel Access (ETCA) is notsupported in Auto Fallback mode. If two or more radiousers press PTT at the same time (or at almost thesa

Responding to a Transmission During a ScanDuring scanning, your radio stops on a group whereactivity is detected. The radio continuously listens foran

• No member of the scanned group is registered atyour site (Multisite systems only).Scan TalkbackIf your radio scans into a call from the selectablegr

Making a Call Alert with theOne Touch AccessButton...69Emergency Operation...69Responding to anEm

Receiving and Responding to a Call AlertWhen you receive a Call Alert page, you hear arepetitive tone and the LED blinks yellow.Press the PTT button w

Long press Between 1.00 second and 3.75seconds.The Emergency button is assigned with theEmergency On/Off feature. Check with your dealer forthe assign

Responding to an Emergency CallThe radio does not show that it is receiving anEmergency call. Respond the same way as youwould to group calls.Initiati

2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)from your mouth.3 The microphone remains active for the “hot mic”time specified in your radio'

discontinued after the Emergency Call Hang Timeexpires.Text Message FeaturesSending a Quick Text Message with the One TouchAccess ButtonPress the prog

Making a Privacy-Enabled (Scrambled) CallToggle privacy on using the programmed privacybutton. Your radio must have the Privacy featureenabled for the

3 Repeat Steps 1 and 2 in Accessing the Radio fromPassword on page 74.Bluetooth OperationNote: If disabled via the CPS, all Bluetooth-relatedfeatures

1 Turn on your Bluetooth-enabled device and placeit in pairing mode. Refer to respective Bluetooth-enabled device’s user manual.2 On your radio, press

Setting the Power LevelYou can customize your radio’s power setting to highor low for each Connect Plus zone.High enables communication with tower sit

sources. This feature is a Receive-only feature anddoes not affect Transmit audio.Press the programmed Intelligent Audio button.Turning the Acoustic F

III. STATE LAW RIGHTS:...80IV. HOW TO GET WARRANTY SERVICE:...80V. WHAT THIS WARRANTY DOES NOTCOVER:...

Limited WarrantyMOTOROLA COMMUNICATION PRODUCTSI. WHAT THIS WARRANTY COVERS AND FORHOW LONG:MOTOROLA SOLUTIONS, INC. (“MOTOROLA”)warrants the MOTOROLA

II. GENERAL PROVISIONS:This warranty sets forth the full extent ofMOTOROLA'S responsibilities regarding the Product.Repair, replacement or refund

V. WHAT THIS WARRANTY DOES NOTCOVER:1 Defects or damage resulting from use of theProduct in other than its normal and customarymanner.2 Defects or dam

the end user purchaser in any such suit which areattributable to any such claim, but such defense andpayments are conditioned on the following:1 that

VII. GOVERNING LAW:This Warranty is governed by the laws of the State ofIllinois, U.S.A.Limited Warranty83English

68012003060-EA*68012003060*Motorola Solutions, Inc.MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks

Important Safety InformationRF Energy Exposure and Product Safety Guidefor Mobile Two-Way RadiosATTENTION!This radio is restricted to Occupational use