Motorola MTP810 EX User's Guide

MTP850 Ex/MTP810 ExTETRA Handportable TerminalWhen printed by MotorolaFeature User GuideAmerican Communication SystemsDiscover the Power of Com munica

2Copyright InformationThe Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memori

924. Select an option:• Back - for displaying the page associated with the bookmark (page is downloaded if not available in cache).• Details - for mod

93Using the BrowserHistory PaneThis pane displays the list of recently-visited pages (up to nine history entries can be listed). Each history entry sh

94Image PaneThis pane appears in the browser menu if you enabled the download of images via Navigate pane > Advanced... > Settings...The followi

95Using the BrowserWAP BoxMTP850 Ex/MTP810 Ex is able to receive the notifications sent from your Service Provider. It contains the URL to the service

96Submenu of the WAP Box includes:•Select Open Link and press Select to open it in the browser.•Select Delete and press Yes to delete the WAP message.

97Using the Browser> Low - the icon is displayed with the New WAP Message toneTo check the tone related to WAP Box, please go to “New WAP Message”

98

99GPS Location ServiceGPS Location ServicesYour terminal’s GPS Location feature uses information from Global Positioning System (GPS) satellites orbit

100• When your GPS antenna is covered (for example, by your hand or other object) or facing the ground• In temperature extremes outside the operating

101GPS Location Service• Stand still. If possible, stand still until your terminal is finished determining your location. Moving your terminal at a wa

3SafetyIcon ConventionsThe document set is designed to give the reader more visual cues. The following graphic icons are used throughout the documenta

102Entering GPS Location ServiceTo enter the GPS sub-menu, press and select More...> Location:• Position provides the actual position information.•

103GPS Location Service• The number of satellites used to calculate the location. In general, more satellites make for better accuracy. The maximum is

104The MTP850 Ex/MTP810 Ex works automatically in the high accuracy mode if connected to a charging device (Digital Car Kit or charger and so forth).

105The MenuThe MenuTo Enter the Menu ItemsYou can enter the menu items during a call. If you are viewing a menu when a new call starts, the terminal w

106Menu IconsThe following icons make it easy to identify the menu items at first glance.Menu Icon DescriptionMain Menu Items/Context Sensitive MenuAp

107The MenuList of Menu ItemsTemplatesCO BoxSend StatusPredefinedInboxSecurityK ValidityAir EncryptKeylockDMSCK ValidityTMSCK ValidityCovert ModeDMO S

108Setup Tones Talk Permit All Tones Keypad Tone Clear to Send Off On Off On Normal Tone No Tone Short Tone Tone Off Tone On See next page Off On OffO

109The MenuThis is the standard menu layout. Your Service Provider may enable/disable some menu items or change their names.More...Group SetupScan<

110MessagesRefer to “Messages” on page 145 for details.ContactsGeneralContacts stores Private, Phone, and PABX numbers. Each Contacts entry can store

111The MenuCreating a Contact1.From the Home display, press Contcs. Select [New Contact]. Or - from the main menu select Contacts. Select [New Contact

4

112Editing a Contact1.From the contact list, scroll to the entry you want to edit.2.Press to enter Contacts Menu or select View. Select Edit. The ent

113The MenuChecking CapacityTo see how many numbers are stored in Contacts:1.From the contact list, press .2.Select Capacity.3.Select Contact to check

114Automatic KeylockThis feature locks the keypad automatically after not using it for predefined minutes. To turn it on/off highlight Auto. Lock and

115The MenuK ValidityFrom the main menu, select Security > K Validity.K (Key) is a secret key the infrastructure uses to authenticate the MTP850 Ex

116DMSCK ValidityFrom the main menu, select Security > DMSCK Validity.SCK (Static Cipher Key) is a secret key the infrastructure uses to encrypt ca

117The MenuCovert ModeFrom the main menu, select Security > Covert Mode.Set Covert Mode to OnSelect On. All tones are set to off, and the backlight

118Setup From the main menu, select Setup.This sub-menu allows you to change your MTP850 Ex/MTP810 Ex configuration: ring style, volume, language, dat

119The MenuSetting the Display’s Working Language From the main menu, select Setup > Language.The display shows the current language used. You can

120In Data Only and in Voice & Data, the Data Connected icon is displayed after you have connected the MTP850 Ex/MTP810 Ex to the external device

121The MenuYou can also define via the menu to have all Group calls in high audio or controlled by the Speaker Control key.1.From the main menu, selec

5Getting StartedGetting StartedCongratulations on your purchase of the Motorola MTP850 Ex/MTP810 Ex. Enhanced TETRA features and state-of-the-art tech

122 Setting Talk Permit ToneThere are 3 tone settings: • No Tone (no tone heard upon pressing the PTT.)• Short Tone (a short tone heard upon pressing

123The MenuSetting D-PTT TonesTo activate/deactivate the D-PTT Tone:1.From the main menu, select Setup > Tones > D-PTT Tones > D-PTT Mode.2.C

124Setting Time FormatTo change displayed time format between 24-hour scale and 12-hour scale:1.From the main menu, select Setup > Time&Date &g

125The MenuSetting OffsetTo set local time offset:1.From the main menu, select Setup > Time&Date > Set > Time Offset.2.Enter time offset

126From the main menu, select Setup > Display > Flip Display > On. Or press and hold the pre-programmed one-touch button (if configured by yo

127The MenuTo exit display flip:From the main menu, select Setup > Display > Flip Display > Off.Setting the Text Size1.From the main menu, se

128Setting the Wallpaper1.From the main menu, select Setup > Display > Wallpaper.2.Press Change. 3.Select required setting (On/Off).4.Press Done

129The MenuRotary KnobHere you can set all the related functionalities of the rotary knob. From the main menu, select Setup > Rotary Knob.Rotary Mo

130• Lock Volume – rotary knob can be only used for scrolling.• Lock Scroll – rotary knob can be only used for setting the volume.• Lock Both – scroll

131The MenuEntering More...From the main menu, select More... This sub-menu Contains more customisable menu items.Entering Group SetupFrom the main m

6Installing the Battery1.Remove the battery from its protective clear plastic case.2.Insert the battery top into the compartment as illustrated.3.Care

132Set Scanning to OnScanning is Off. Select On. A message may indicate that all scan lists are empty. Select Scan Lists to fill the scan list(s). The

133The Menu• In some cases part of the groups in the scan list could be invalid for specific sites. In this case, when the terminal tries attachment t

134Editing Scan Lists 1.From the main menu, select More... > Group Setup > Scan > Scan Lists.2.Scroll to the required scan list. Press View t

135The MenuA call from a low priority group will not interrupt any on-going call.• Edit the scan list groups. > Scroll to the group you wish to rem

136Adding a Group to My Groups1.From the main menu, select More... > Group Setup > My Groups > Edit List > [New Group].2.Select a group by

137The Menu• OPTA (information available only if the BSI feature is anabled).Recent CallsYou can view the history of all calls:• Dialed Calls• Receive

138Viewing Recent Calls1.From the main menu, select More... > Recent Calls.2.Scroll to the desired list (dialed, received, or missed) and press Sel

139The MenuDeleting Recent Calls1.From the recent calls list, scroll to the call you want to delete. 2.Press . Enter Dialed Calls. Select Delete. Pres

140Selecting Your NetworkThis sub-menu allows you to select the network your MTP850 Ex/MTP810 Ex will be registered to.Selecting Home Only Network Reg

141The MenuSelecting Trunked ModeThis sub-menu allows you to select the mode your MTP850 Ex/MTP810 Ex will be operating on.To set up your operating mo

7Getting StartedCharging the BatteryMotorola approved chargers provide optimum performance. Other chargers may not fully charge your Motorola Lithium-

142The MTP850 Ex/MTP810 Ex will sound the “Transmit Inhibit” tone. The display shows TXI Mode in the first row, and the solid amber LED indicates the

143The MenuViewing Sent Data Statistics1.Select Sent Data in the Packet Data sub-menu. 2.The number of KBytes sent since current packet data activatio

144Viewing Encryption Status1.In the Packet Data sub-menu select Encryption. 2.The encryption state of the ongoing packet data session is displayed:•

145MessagesMessagesGeneralThe messaging feature lets you:• Send short text messages (according to user defined or predefined templates).• Send status

146If configured, a message will alert you of an incoming Group/Emergency/Broadcast call, of your joining it, or of its end. Displaying Long Text Mess

147MessagesThe display will show one of the following delivery reports:• Message Delivered – to indicate that the message was successfully sent and re

148Entering the InboxFrom the main menu, select Message > Inbox. The status of the list is displayed for a few seconds:• No New or Old Messages – t

149Messagesmessage. When the display shows “Deleted: Message n”, the current message is deleted from the Inbox.Select Delete All and press Yes to dele

150Immediate MessageWhen the new Immediate Message is received, radio plays the New Mail Received tone and displays the content overlaping your previo

151MessagesOutboxAll sent messages are stored in Outbox. To go to Outbox press > Messages > Outbox.Submenu of the Outbox includes:•Select Store

8Battery Capacity InformationBattery MaintenanceThe performance of the rechargeable battery delivered with your terminal depends on the way the batter

152All the messages are described by three icons:Delivery report is saved in Inbox and in the associated message in Outbox. However it is deleted from

153Messages• Edit Text to edit the content of the template for your needs (For details on text editor use, see “Writing Text” on page 138). After edit

154Pressto enter the Predefined Menu and select one of the following options:•View to view the text of the template•Edit to edit the templateEditing a

155Messages3. After sending the message, your MTP850 Ex/MTP810 Ex will return to the predefined template list or to the message editor screen. Sending

156The display will show one of the following delivery reports:• Status Sent – the screen exits the status screen.• Sts Failed – the screen returns wi

157MessagesCall-OutThis feature allows the user to receive call-out alerts. When the Call-Out messages has been received by the radio, it interrupts c

158Call-Out service phases• Alerting phase - MS user receives a Call-Out message. The alarm tone indicates the message. text is displayed and under it

159Writing TextWriting TextText Entry ModeText entry modes make it easy for you to enter names, numbers, and messages. IconsIn the text entry screen,

160Keys and Rotary Knob Usage• Press up and down navigation keys or use rotary knob to change selected character.• Highlighted characters are scrolled

161What to do if...What to do if...Your MTP850 Ex/MTP810 Ex flashes the following messages:Messages Message Description...-Rcvd Call received but not

9Getting StartedAfter cleaning, inspect the contact surfaces for signs of advanced wear. Advanced contact wear is defined as wear through either the c

162Empty Entry The speed number you dialled does not exist, or the number exists but the group is non-selectable.Faulty Unit Error...Self-test failed.

163What to do if...My Groups is full You are not allowed to add a group to the My Groups folder as it already contains the maximum allowed number of g

164Overheating The MTP850 Ex/MTP810 Ex turns off. Keep it turned off for five minutes.Party Busy The called MTP850 Ex/MTP810 Ex is busy.Party NotAvail

165What to do if...Unit is OKWarn...Self-test error. A minor fault has been detected with your MTP850 Ex/MTP810 Ex. The MTP850 Ex/MTP810 Ex is still f

166

167TonesTones = High Tone; = Low ToneDescription Type RepeatedIdle• Back to Home display• Back to rotary volume use when rotary scroll timer expires

168• Talk prohibit • System busy• Time-out timer expire• Called MTP850 Ex/MTP810 Ex not available or busyUntil you release the PTT.• Call disconnected

169TonesYour MTP850 Ex/MTP810 Ex received a Group Call without gateway (setup only).OnceHigh-priority Group Call receivedOnceEmergency Alarm sent or r

170Battery/GeneralVolume setting (earpiece, keypad, speaker)ContinuousVolume setting (ringer) While setting the volume.Transmit Inhibit (TXI) OnceRot

Index171IndexAadjusting volume 24air encryptionkey deletion114AL (ambience listening) 71alias 27ambience listening (AL) 34, 71announcement talkgroup (

10In order to ensure maximum life from your battery, do not place the handset and/or battery in the charger, unless you really want to charge the batt

172DMO/TMO, one-touch 25DTMF overdial 68dynamic group number assignment (DGNA)48EEE (energy economy) 128emergency alarmsending in TMO74emergency butto

Index173speaker off (low audio) 20TAP/iTAP 159inbox use 147InterMNI call 51, 79internet protocol (IP) 37IP (internet protocol) 37iTAPicons159KK (key)

174open group 51, 79Openwave mobile browser 91PPABX (private automatic branch exchange)67PABX call 67packet data (PD) service 37PD (packet data) 37pho

Index175sending 145templateone-touch25text size setup 127text size, one-touch 25throughput 143timedisplay settings123one-touch 25setting 124setting fo

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MTP850 Ex/MTP810 ExQuick Reference GuideTurning MTP850 Ex/MTP810 Ex On/OffTo power the MTP850 Ex/MTP810 Ex on/off, press and hold .Using MTP850 Ex/MTP

Making TMO simplex Private CallFrom the Home display dial a number. Press CType to select the call type. Press and release PTT. Ringing sounds. Called

www.motorola.com/tetra6866588D06-F@6866588D06@EN

11Getting Started• Do NOT disassemble.• Do NOT throw in fire.• Do NOT dispose of battery in household waste.Attaching the Antenna Insert the bottom of

12Controls and Indicators 1235987461011181212141314151617

13Getting Started Item Description1 Antenna2 Top Microphone Activated during simplex, high-audio calls such as Group Calls.3 Side ConnectorUsed to

1413 Push-To-Talk Button (PTT)Press and hold this side button to talk in simplex calls, release it to listen.Press to send status and text messages.1

15Getting StartedPowering On/Off (On-Off/End/Home Key)To pow e r On, press and hold . Your MTP850 Ex/MTP810 Ex performs a self-check and registration

16Press the Yes key to deactivate the TXI Mode. If the MTP850 Ex/MTP810 Ex was previously used in Trunked Mode, it will register to the network. If th

17Getting StartedA call can be placed in high or low audio. To activate low or high audio, see page 27.In high audio the user transmits via the top mi

18Speakerphone UsePlace the MTP850 Ex/MTP810 Ex 30 to 60 centimetres away from you. In a noisy environment, you may want to move the MTP850 Ex/MTP810

19Getting StartedStatus IconsStatus icons appear when your phone is engaged in certain activities or when you have activated certain features. Status

20DMO GatewayIndicates that gateway is selected. The icon has three states:Solid – while the MTP850 Ex/MTP810 Ex is synchronised with the gateway. Fla

21Getting StartedNew Message Has ArrivedIndicates a new message just arrived. New Message(s) in InboxIndicates that you have unread messages in your I

iContentsContentsGeneral Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Safety Information . . . . . . . . . . . . . . . . . . .

22The LED Status IndicatorThe LED indicator shows the in-service states of your MTP850 Ex/MTP810 Ex. Please refer to the table below.Key, Knob, and Bu

23Getting StartedExamples of Menu and Sub-menus:The example below shows how to change the language in the terminal.Example of Context Sensitive MenuTh

24Emergency ButtonPress and hold this button to enter Emergency Operation.When the MTP850 Ex/MTP810 Ex is powered down, press and hold this button to

25Getting StartedProgrammable Navigation Keys and Side KeysThe MTP850 Ex/MTP810 Ex supports the one-touch feature that allows you to select/activate c

26To use the one-touch feature:1.Press and hold the required key for a few seconds. 2.Your MTP850 Ex/MTP810 Ex will act according to the programmed fe

27Getting StartedSpeaker Control Key Press to activate the earpiece (low audio) or speaker (high audio), depending on the menu settings. Aliases (Nam

28Screen SaverIf your Service Provider configured this feature, the screen saver will automatically cover the MTP850 Ex/MTP810 Ex display after the MT

29Getting StartedCheck in the menu options whether the Service Provider has given you the capability of customising time and date settings (see page 1

30In Direct Mode Operation (DMO) the MTP850 Ex/MTP810 Ex is used without infrastructure services required. A MTP850 Ex/MTP810 Ex in DMO can communica

31Getting StartedTMO CallsYou can make and receive the following types of calls when the MTP850 Ex/MTP810 Ex operates in Trunked Mode:• Group Calls •

iiReceiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Pre-emptive Calling . . . . . . . . . . . . . . . . . .

32The terminal will alert you of the modification and will display the following messages, depending on the type of call:• Call Modified (to duplex)•

33Getting StartedYour MTP850 Ex/MTP810 Ex receives the call via speaker or earpiece, according to the setting used when the PPC is received. Receiving

34Duplex Private PPC ReceivedBroadcast CallThe Broadcast Group Call (also called Site Wide Call) is a high-priority group call from the console operat

35Getting StartedAfter accepting the call, the terminal transmits in a simplex Private Call without any action from or indication to the user. The Amb

36Covert ModeIf configured by your Service Provider the Covert Mode gives to you the ability to completely shut down all visible and audible MTP850 Ex

37Getting StartedThe following features are available while the MTP850 Ex/MTP810 Ex is in Local Area Service:• Registration• Attachment• Group Call• E

38

39TMO Group CallTMO Group Call GeneralA Group Call is an instant communication between you and others in a talkgroup that you select. Participants may

40Each talkgroup may have one associated Announcement Talkgroup (ATG) that it monitors (if set up by your Service Provider).An ATG is a special group

41TMO Group CallFor group scrolling configuration, see page 43. Using the Rotary Knob(If configured by your Service Provider)From the Home display, pr

iiiContentsReceiving a DMO Group Call . . . . . . . . . . . . . . . . . . . . . . . . . 58DMO Private Call . . . . . . . . . . . . . . . . . . . .

42Selecting a Group on Receiving a CallIf you select a group and a call is incoming, MTP850 Ex/MTP810 Ex display remains unchanged while you hear the

43TMO Group CallGroup Scrolling ConfigurationYour Service Provider can configure scrolling via rotary knob or navigation key as follows:• Scroll to ne

44When you start a call, all members of the selected group who have their units turned on, will receive the Group Call.Receiving a Group Call GeneralU

45TMO Group CallReceiving a Group Call in Idle Screen with Scan OffYou can receive a group call from the selected talkgroup or from the associated ATG

46• The terminal sounds a tone as explained in the note below. • To block reception of a Group Call, select Optns then Block. Powering off/on the ter

47TMO Group CallIn TXI Mode the MTP850 Ex/MTP810 Ex will not transmit under any circumstances, except for the Emergency Call, which can be initiated e

48Dynamic Group Number Assignment (DGNA)DGNA provides the ability for a network operator or authorised user to dynamically allocate new, or update exi

49TMO Group CallIf the DGNA message is received to delete all Talkgroups, your MTP850 Ex/MTP810 Ex will display the following: DGNA Reception without

50

51DMO Group CallDMO Group CallGeneralIn DMO, the MTP850 Ex/MTP810 Ex can be used without your Service Provider’s infrastructure.Direct Mode allows com

ivWAP Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95GPS Location Services . . . . . . . . . . . . . . . .

52Dual Microphone FeatureSee “How to Hold Your MTP850 Ex/MTP810 Ex” on page 16.“My Groups” FolderYou can organise your favourite groups into one folde

53DMO Group Call2.Scroll to Config, and press Select.Selecting DMO Group Call MS to MSTo change from gateway or repeater mode to MS - MS mode (DMO ter

54Specific – the MTP850 Ex/MTP810 Ex will use only the gateway with the specified Gateway address for that talkgroup. Upon selecting “Specific”, you w

55DMO Group CallWhen the MTP850 Ex/MTP810 Ex detects the proper repeater presence signal, the Repeater icon will turn solid.Selecting DMO Group Call v

56Making a DMO Group Call (MS to MS)1.Enter Direct Mode by pressing Optns and selecting Direct Mode. 2.Make sure that you have selected the required g

57DMO Group Call• If you press PTT while the selected repeater is available, but the call is rejected by the repeater your MTP850 Ex/MTP810 Ex will s

58> If synchronising with a gateway is not successful a repeater call will be attempted.> If it is successful your MTP850 Ex/MTP810 Ex will disp

59DMO Group CallWhen an InterMNI call is received, you can press Network to see the Network alias and/or number. Receiving a Group Call (via Gateway /

60DMO Private CallIf configured by your Service Provider it is possible to make and receive a Private Call in DMO. However the Gateway and/or Repeater

61Private CallPrivate CallGeneralA Private Call, also called Point-to-Point or individual call, is a call between two individuals. No other terminal c

vContentsLong Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156Store & Forward . . . . . . . . . . . . . . . .

623.For a Simplex call, press and release the PTT button. You will hear a ringing tone. Wait for the called person to answer your call. (This is also

63Private CallDialing via Soft Numeric KeypadYou can also use the Soft Numeric Keypad to type the private/telephone number. Press and hold to enter

64Making a DMO Private Call1.From the Home display enter a number by dialing via:• Contact List or • Recent Calls Lists.2.Press and hold PTT. Wait for

65Private CallMaking a Private PPC (Pre-emptive Priority Call) 1.Dial a private number and press PTT or .2.If the display shows the called user is bus

66

67Phone and PABX CallPhone and PABX CallsGeneralThe Phone Call allows you to call a landline telephone number or a cellular mobile phone number. The P

68Other Ways of DialingMS-ISDNThis feature adds to the radio ISDN number. Users can choose between MS-ISDN and ISSI to address the call, send the mes

69Phone and PABX CallIf the called person or the infrastructure end the call, the Call Ended message is displayed. For call alert, see settings in the

70

71Emergency OperationEmergency OperationGeneralEmergency Operation is available in TMO and in DMO, if the MTP850 Ex/MTP810 Ex is in service.Emergency

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72An Emergency Group Call is configured as non-tactical or tactical:• A non-tactical call initiates on a talkgroup designated by your Service Provider

73Emergency OperationThe Emergency Alarm is a special Status message sent to the infrastructure before the Emergency Group Call starts. The terminal m

74The terminal exits Emergency Mode and switches to the Home display:• If you press and hold the Exit soft key during an Emergency Group Call.• If the

75Emergency OperationMaking an Emergency Group Call To initiate or answer a call while in Emergency Mode:• Press and hold PTT.• Wait for the talk per

76After the Hot Microphone time period expires, or if you press PTT during the Hot Microphone period, or if you press End soft key: the Emgcy Mic Ende

77Emergency OperationThe caller’s voice will always sound via the speaker (unless an external earpiece is connected to the terminal.If configured by y

78Silent Emergency ModeSilent Emergency mode is a type of emergency services that provides no audible indications and no keypad tones at the entrance.

79Emergency OperationSilent Emergency and TMO/DMO ModeAs the Silent Emergency is only available in TMO, terminal will change the mode from DMO to TMO.

80Changing Folder or GroupProceed as explained in the Group Call section, page 40. Making an Emergency Group CallTo initiate or answer a call:1. Enter

81Using the BrowserUsing the BrowserThe WAP (Wireless Application Protocol) browser provides services (such as database access) to the terminal. Check

1SafetyGeneral InformationSafety InformationThe MTP850 Ex/MTP810 Ex is restricted to occupational use only to satisfy ICNIRP RF energy exposure requir

82• browser menu, if Packet Data is not available. See “Disabled Packet Data Service” on page 84.4. Start browsing using the keypad, four-way navigati

83Using the BrowserOr select Menu and select an option:• Save - confirms the bookmark creation.• Edit - allows to edit the title, folder choice, and U

84Using a Hotkey1. Enter the browser.2. Press and hold a hotkey to download the corresponding bookmark from the web.Saving a PageSave a page (snapshot

85Using the BrowserDisabled Browser EntryBrowser entry is disabled:• during any type of voice call, except ambience listening call• in DMO mode• durin

86Browser Menu Pane Contents5 Forward2 Open Page1 Home3 Search4 Mark PageNavigateAdvanced...1 Settings... 5 Circuit Prompt2 Scroll Mode1 Downloads3 Ke

87Using the BrowserKeys UsageWhen the browser is active, the usage described below occurs inside or outside the editor.Key Press ActionPress, or press

88Browser Menu Panes OverviewThe browser menu includes the following panes:.The following panes are displayed according to the context:Press and hold

89Using the BrowserNavigate PaneSelect one of the items below:• Home - for loading the home page.• Open Page - for entering the URL to be loaded.• Sea

90Though you can choose your home page, the Service Provider may decide to force its own home page on your terminal.• Resend Data Prompt - for turning

91Using the BrowserClear... 1. From the Navigate pane select Advanced... > Clear...2. Select clearing of browser data: history, cache, cookies, or