Motorola DCH70 Installation Manual download pdf (Page 22)

4 DIAGNOSTICS

• Press cursor ◄, cursor ►, SELECT, or ENTER to execute the selected

diagnostic.

• To exit the diagnostic mode, press POWER on the remote control. The set-top

exits the diagnostic mode and powers off.

General Status

This diagnostic displays the error code and description, purchase count, and other

information:

The General Status fields are:

Field Description

Error Error codes display on the OSD when an error occurs. If multiple errors occur, the last

recorded error is displayed:

Error Code Description Cause Remedy

E 00 NO ERROR Indicates normal condition

after initialization

None

E 01 NOT

CONNECTED

The set-top did not receive a

connect message

Restore out-of-band signal

Send a connect message

E 02 PWR CYCLE Init Error The set-top needs a power cycle

to recover

E 03 DRAM DRAM error Not used

E 04 DPSRAM DP-SRAM error Not used

E 07 ROM ROM verification failure Power cycle the set-top; if

repetitive, return for repair

E 08 RAM Faulty RAM, ROM, EEPROM,

or POST failure (this is a

hardware failure)

Return the set-top for repair

E 09 BATTERY Dead battery or memory has

not been initialized; occurs if

battery fails to keep the RAM

alive during power-down;

Return the set-top for repair;

requires factory initialization

message

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Motorola DCH70 Installation Manual Page 22