Motorola DCH100 Installation Manual

INSTALLATION MANUAL DCH100 Installation Manual

1 INTRODUCTION 2 Features Tuner • Digital MPEG-2 main profile main level video processor • Provides an out-of-band (OOB) control channel Standard

1 INTRODUCTION 3 If You Need Help If you need assistance while working with the DCH100, contact the Motorola Technical Response Center (TRC): Insid

5 2 OVERVIEW Front Panel 1 Power Indicator — Lit when the unit is powered ON, unlit when unit is OFF 2 Message Indicator* — Lit when a new mess

2 OVERVIEW 6 Rear Panel 1 Cable In — Connects to cable signal from your service provider 2 RF Out — Ch 3/4 modulated audio/video (SDTV) to TV

7 3 INSTALLATION Before You Begin Before you move or change components on the subscriber entertainment system: • Review the installation instructi

3 INSTALLATION 8 Audio Connection Options Connect the stereo audio cable to the AUDIO L and R connectors on the DCH100 and the audio left and right

3 INSTALLATION 9 Cabling to a Standard-Definition TV and an A/V Receiver Figure 3-1 Cabling to a Standard-Definition stereo TV RF INRF OUTS VIDEO-V

3 INSTALLATION 10 Cabling to a Standard-Definition TV and Audio Receiver To connect to an audio receiver, such as a home mini system, follow a dais

3 INSTALLATION 11 Data Device Connections The DCH100 provides optional high-speed data services through its USB 1.1 port. The functionality require

3 INSTALLATION 12 Operational Check for the Remote Control The operational check tests communication with the remote control: Table 3-1 Operational

13 4 DIAGNOSTICS Diagnostics are displayed on the on-screen display (OSD). They confirm proper installation, including: • Checking error states a

4 DIAGNOSTICS 14 • Press cursor ◄, cursor ►, SELECT or ENTER to execute the selected diagnostic. • To exit the diagnostic mode, press POWER on th

4 DIAGNOSTICS 15 Field Description disconnects the set-top E 10 SERIALNO Invalid serial number Not used E 11 INVALID UNIT ADDRESS Invalid unit

4 DIAGNOSTICS 16 Out-Of-Band (OOB) Status This diagnostic indicates the status of the out-of-band control channel. The Out-Of-Band Status fields

4 DIAGNOSTICS 17 Field Description Hunt Mode The state of OOB stream acquisition. OSD Description None The set-top is locked to an OOB carrier

4 DIAGNOSTICS 18 3. When the desired new frequency has been selected the operator will press the SELECT key to start the search. The manual freque

4 DIAGNOSTICS 19 In-Band Status This diagnostic displays the in-band status for the last attempted channel tune. The In-Band Status fields are:

4 DIAGNOSTICS 20 Field Description OSD Description ”*” Data received blank No data received Carrier Lock Indicates whether the digital in-ba

4 DIAGNOSTICS 21 Audio/Video Status This diagnostic displays the audio and video status for the tuned channel. Field Description ADP Lock The

i IMPORTANT SAFETY INSTRUCTIONS • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not

4 DIAGNOSTICS 22 OSD Description N/A The audio mode is not applicable to the currently tuned stream Mono The audio mode is monophonic Ster

4 DIAGNOSTICS 23 Unit Address This diagnostic displays the 16-digit (40-bit) unit address of the set-top.

4 DIAGNOSTICS 24 The Unit Address fields are: Field Description Unit Address A unique decimal number that indicates the unit address or physical a

4 DIAGNOSTICS 25 Separable Security This diagnostic displays information on the inserted M-CARD and CableCARD Interface with the DCH. Field Descr

4 DIAGNOSTICS 26 Field Description set to ‘Unknown’ if the headend message was not received. MSO Phone Number MSO Phone Number as configured at th

4 DIAGNOSTICS 27 Current Channel Status This diagnostic displays the status of the last attempted tune on the in-band tuner. It shows channel type

4 DIAGNOSTICS 28 The Current Channel status fields are: Field Description Connected State A connect or disconnect message determines whether the se

4 DIAGNOSTICS 29 Renewable Security The renewable security system includes a TVPC card that returns the security status to current. The Renewable

4 DIAGNOSTICS 30 Upstream Modem This diagnostic displays the upstream status and operating parameters. The RF Modem fields are: Field Description

4 DIAGNOSTICS 31 Last Poll Ack. Indicates the sequence number of the last poll acknowledge received by the set-top. The time stamp of the last pol

ii DURING INSTALLATION • Do not place the cable terminal in an enclosed area where the cooling vents are blocked or impede the flow of air throug

4 DIAGNOSTICS 32 Field Description Status The object status modes available are: • LOADING • DELETED • ENABLING • ENABLED • DSABLNG • DISAB

4 DIAGNOSTICS 33 Memory Configuration This diagnostic displays the memory status. The format depends on the installed memory types. The Memory Con

4 DIAGNOSTICS 34 Interactive Status This diagnostic tool gathers data about your system. The Interactive Status fields are: Field Description IP

4 DIAGNOSTICS 35 Field Description WAIT_SO_ACK The set-top is in the interactive initialization state and waiting for a Sign On acknowledgement.

4 DIAGNOSTICS 36 MAC Frequency Table The set-top uses a range of frequencies set by the host for upstream communications. The MAC Frequency Table d

4 DIAGNOSTICS 37 Message Types This diagnostic lists message types, IDs, and counts. Field Description Msg The message type Id The low order byt

4 DIAGNOSTICS 38 In-band Program Map Table (PMT) This diagnostic displays the Program Map Table information (For Motorola use only). Task Status T

4 DIAGNOSTICS 39 USB Diagnostic This diagnostic is used to verify the functionality of the USB port (For Motorola use only). In-band Multicast Add

4 DIAGNOSTICS 40 Field Description PQ The preemption notification queue ID RQ The response queue ID APP The application ID CID The connection I

4 DIAGNOSTICS 41 Field Description RF Freq RF frequency of the MoCA network as a numerical value in the range of 0 to 1500 inclusive representin

iii FCC DECLARATION OF CONFORMITY Motorola Inc., Connected Home Solutions, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that t

4 DIAGNOSTICS 42 Field Description Nodes The MoCA Node ID and Settop MR-DVR Node ID values of each device in the Home Network in format MM/SS,

4 DIAGNOSTICS 43 Keyboard / LED This diagnostic verifies the functionality of the front panel and the front-panel keypad. Each highlighted characte

45 5 TROUBLESHOOTING Troubleshooting guidelines follow. If problems still occur after performing the diagnostics, call the TRC for assistance as de

5 TROUBLESHOOTING 46 Problem Possible Solution There is no video on the TV screen • Verify that the TV is powered on and set to the appropriate in

Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com/ 537569-001-b 04/07

v CONTENTS 1 Introduction ...

CONTENTS vi App Code Modules.........

1 1 INTRODUCTION This manual provides instructions for cable operator personnel to install the Motorola DCH100 cable receiver. This unit includes a