Motorola iDEN i930 User's Guide Page 39
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- TROUBLESHOOTING
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The Basics
32
Change the PIN
Note: The SIM PIN requirement must be turned on in order to access this feature.
1 On the Home screen, select Start.
2 Select Settings and then Security.
3 Select Change PIN.
4 In Old PIN, enter the current PIN number.
5 In New PIN, enter the new PIN number.
6 In Confirm new PIN, enter the new PIN number again, and select Done.
Important: Be sure to make a note of your PIN. When the SIM lock is enabled,
you must provide this PIN when you turn on your Smartphone to
make calls.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM card is blocked. To unblock your SIM
card, you must contact Sprint Customer Care to get a PIN Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK code 10 times, your SIM card is
permanently blocked and must be replaced. If this happens, all data
is lost. You will get a message to contact Sprint Customer Care.
Except for making emergency calls, your Smartphone will not
function with a blocked SIM card.
Unblock the PIN
1 Contact Sprint Customer Care.
2 At your Sprint Customer Care representative’s request, provide the information
needed to give you a PUK code.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
Note: These steps must be performed in quick succession.
If you entered the codes properly, SIM Unlocked appears on the display.
Removing the SIM Card
Normally, it is not necessary to remove your SIM card, but you may wish to do so for an
extra measure of security.
Important: Do not touch the gold-colored areas of your SIM card. Protect your
SIM card as you would any delicate object. Store it carefully.
- Contents 3
- Getting Started 8
- Earpiece 11
- Power Key 11
- Internal Display 11
- Setting Up Your Smartphone 13
- Charging the Battery 14
- Charge the battery 16
- Charging Times 17
- Battery Use and Maintenance 17
- Removing the Battery 17
- Remove the battery 17
- Turning Your Smartphone On 18
- Wirelessly Synchronize E-mail 19
- More Set-up Options 19
- Nextel Worldwide 20
- Service 20
- Customizing Features 20
- The Sync Cradle 21
- Connect the mini USB cable 22
- Accessories 24
- Another Carrier 25
- Customer Care 25
- Understanding Status Messages 26
- Finding More Information 26
- The Basics 27
- Using Menus 28
- Using the Home Key 28
- Using the Home Screen 28
- Nextel Layout 29
- Change the Home screen layout 29
- Using the Start Menu 30
- Using the Quick List 31
- Using the Back Key 31
- Indicator Meaning 32
- Backlight Dimming 33
- Basic Information 33
- Entering Text and Numbers 34
- Entering Text in T9 Mode 35
- Entering Numbers 37
- Entering Symbols 37
- Performing Common Input Tasks 37
- Securing Your Smartphone 38
- Removing the SIM Card 39
- Removing the SIM card 40
- SIM card 41
- Using a Headset 43
- Managing Memory 44
- Dial the last number called 47
- Making Emergency Phone Calls 48
- Receiving a Phone Call 49
- Managing Phone Calls 50
- Call Forwarding 51
- Speed Dials 52
- Voice Shortcuts 53
- Change a voice shortcut 54
- Play a voice shortcut 54
- Delete a voice shortcut 54
- Advanced Calling Options 55
- Special Dialing Codes 56
- Phone Services 57
- Call Restrictions 58
- Directory Assistance Plus 58
- Setting Up Wireless E-mail 59
- With Outlook 60
- Synchronizing Automatically 61
- Setting up Personal E-mail 62
- (POP3 or IMAP) 63
- Using Wireless Messaging 64
- Features 64
- Text Messaging (SMS) 65
- Media Messaging (MMS) 65
- Instant Messaging 65
- Working with Accounts 66
- Creating Messages 67
- Edit predefined text 69
- Insert a sound into a message 69
- Turn off signature 70
- Saving a Draft of a Message 71
- Requesting a Delivery Receipt 71
- Importing Text Messages 73
- Working with Messages 74
- Reply to a message 75
- Forward a message 75
- Delete a message 75
- Download an attachment 76
- View an attachment 76
- Working with Message Folders 77
- View message folder contents 78
- Setting up MSN Messenger 79
- Using MSN Messenger 79
- Sign in to MSN Messenger 80
- Sign out of MSN Messenger 80
- Add an MSN Messenger contact 80
- Send an instant message 80
- Services 82
- Placing Worldwide Calls 83
- Networks 83
- Searching for a Network 84
- Using Wireless Data Services 85
- Internationally 85
- Voice Mail 88
- Changing Your Password 89
- Recording Your Name 89
- Advanced Voice Mail Features 90
- Delivery Options 91
- Working with Group Lists 91
- Message Forwarding 92
- Alerts, and Talkgroup Calls 93
- Answer a Walkie-Talkie call 96
- End a Walkie-Talkie call 96
- Managing Walkie-Talkie Calls 97
- One Touch Walkie-Talkie 99
- Call Alerts 99
- Receiving Call Alerts 100
- Using the Call Alert Queue 100
- Talkgroup Calls 101
- Join a Talkgroup 102
- Make a Talkgroup call 102
- Answer a Talkgroup call 102
- Turning Off Talkgroup Calls 103
- Recent Calls 104
- Saving to Contacts 105
- Walkie-Talkie Calls 106
- Contacts, Calendar, and Tasks 108
- View the contact list 109
- Find a contact 109
- Filter the contact list 109
- Create a new contact 110
- Delete a contact 110
- Making Calls from Contacts 111
- Contact Cards 112
- Using Calendar 113
- Viewing Your Schedule 114
- Using Tasks 115
- Create a new task 116
- Mark a task as complete 116
- SIM Manager 117
- Select only new contacts 118
- Search for contacts 119
- Sort the contacts list 119
- Edit a SIM contact 119
- Delete selected SIM contacts 119
- Your SIM Card 120
- Voice Notes 121
- Settings 122
- Phone Calls 124
- Configure caller ID 126
- Configure channels 126
- Answer calls automatically 126
- Allow last number redial 126
- Activate flip options 127
- Set headset options 127
- Edit a Talkgroup calling area 128
- Vibrate All 129
- Notifications 129
- Talkgroup calls 130
- Setting ring tones 131
- Add your own sound 131
- Delete a sound 131
- Voice Volume 132
- Power Management 132
- Accessibility 133
- Regional Settings 133
- Date and Time 134
- Phone Networks 134
- Data Connections 135
- Add a URL exception 136
- Edit a URL exception 136
- Delete a URL exception 136
- Create a dial-up connection 136
- Working with VPN Connections 137
- Data Connections for GSM 138
- Create a GPRS connection 139
- Edit a GPRS connection 139
- Delete a GPRS connection 139
- Certificates 140
- Flight Mode 141
- Profiles 141
- Security 142
- Change the SIM PIN number 143
- View keypad lock instructions 143
- Enable GPS Lock 143
- Owner Information 144
- Phone Information 144
- Remove Programs 145
- ActiveSync Desktop Client 146
- Create a partnership 147
- Synchronizing Outlook E-mail 148
- ActiveSync Error Messages 149
- Camera and Camcorder 150
- After Taking a Picture 151
- Managing Stored Pictures 151
- Changing Picture Settings 151
- Video Clips 152
- After Recording a Video Clip 153
- Managing Stored Video Clips 153
- Changing Video Clip Settings 154
- Video Clip Settings Options 155
- Access the Send menu 155
- Send in an e-mail message 156
- Send via infrared 156
- Media Theater 157
- Return to thumbnail view 158
- Picture Controls 158
- Rotate a picture 158
- Flip a picture 158
- Manage Pictures 160
- View clip details 163
- Send in a media message (MMS) 163
- Opening Camera and Camcorder 164
- GPS Enabled 165
- Making an Emergency Call 166
- View your location later 167
- Enhancing GPS Performance 168
- Setting Privacy Options 169
- Using GPS with Map Software 170
- Software Compatibility 171
- Check COM port settings 172
- Clearvue 173
- Java Applications 174
- Deleting Java Applications 175
- Set permission options 176
- Grant or deny permission 176
- Beaming Information 177
- Using Your Smartphone as a 179
- Internet 180
- Using the Favorites List 181
- Refreshing Web Pages 182
- Clear memory 183
- Wireless Data Services 184
- Guides and Demos 185
- Windows Media Player 186
- About Libraries 187
- About Synchronization 188
- About Playlists 188
- Audio Codecs 189
- Video Codecs 189
- Playing Audio and Video Files 190
- Play items repeatedly 191
- Play items in a random order 191
- View file properties 191
- Copy files to your Smartphone 192
- Update a library 192
- Remove an item from a library 192
- Customizing Settings 193
- Shrink oversized video 194
- Play video in full screen 194
- Change background playback 194
- Change how time is displayed 195
- Troubleshooting 196
- Solitaire 197
- Calculator 198
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