Motorola DSR205 User's Guide download pdf (Page 59)

DSR205 User Guide 49

Warranty & Service

RECEIVER WARRANTY COVERAGE

Within 1-365 days from date of purchase.

• Call the Star Choice Customer Care Centre (1 888 554-STAR) to see if we can

help you troubleshoot the problem on the spot.

• If it can’t be fixed over the phone, you’ll be given a Return Tracking Code #

(RTC) needed to return the receiver for warranty coverage.

• We’ll have a replacement delivered to you.

• Your new receiver package will include a prepaid mailing label and

instructions for returning the defective receiver. When doing so, you must

enclose a proof of purchase (i.e. sales receipt) and your RTC #.

• We must get your defective receiver within 30 days of you getting the

replacement. Otherwise, a charge for the receiver will be applied to your

account.

366 days or more – not covered under warranty. Contact Star Choice for

details.

REMOTE CONTROL WARRANTY COVERAGE

Within 1-365 Days from the date of purchase.

• Call the Star Choice Customer Care Centre (1 888 554-STAR) to see if we can

help you troubleshoot the problem on the spot.

• If it can’t be fixed over the phone, you’ll be given a Return Tracking Code #

(RTC) needed to return the remote for warranty coverage.

• We’ll have a replacement delivered to you.

366 days or more – not covered under warranty. Contact Star Choice

for details.

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Motorola DSR205 User's Guide Page 59