1 Welcome Thank you for choosing Motorola—a global leader in communications technology.All Motorola phones are designed and manufactured to meet Moto
10 Getting Started The digital StarTAC ® phone comes equipped with a standard battery and an AC adapter to get you up and running. An exciting line
100Getting to Display Options...1.Enter Menu Press ƒ then press aaaa.2.EnterPhone OptionsPress qqqq or ZZZZ to scroll to Phone Optionsand press AAAA t
101Phone OptionsService LightThe Service Light can be useful to quickly check the current state of your phone’s service. If you prefer to conserve sta
102Getting to Minibrowser Options...1.Enter Menu Press ƒ then press aaaa.2.EnterPhone OptionsPress qqqq or ZZZZ to scroll to Phone Optionsand press AA
103Phone OptionsPower Up Mode*When you turn ON your phone, you can begin with the Minibrowser or the regular phone features.*Network and service depen
104Getting to System Options...1.Enter Menu Press ƒ then press aaaa.2.EnterPhone OptionsPress qqqq or ZZZZ to scroll to Phone Optionsand press AAAA to
105Phone OptionsSystem Mode SettingsAnalog Only*Turning Analog Only ON tells your phone to seek an analog channel for the next call. If you do not p
106Using the Minibrowser*Need information now? Your phone can give you instant access to valuable resources on the go! With a subscription and wireles
107MinibrowserGetting Started BrowsingTo get started with you Minibrowser, you will need an IP address for your phone. The IP address is the location
108Minibrowser NavigationScrolling and SelectingWhen browsing, you will see a list of options on the phone’s display. Each of the items on the list is
109MinibrowserMinibrowser NavigationSoft KeysIn addition to the familiar keys for scrolling and selecting, the Minibrowser makes uses of “soft keys.”
11 Getting Started Package Content Options Your phone and accessories may not look exactly as pictured.Vehicle Power AdapterAC AdapterHeadsetDesktop
110Using BookmarksBookmarks make it easy to quickly jump to the sites you use most often. You can assign up to nine bookmarks, one for each of the num
111MinibrowserMinibrowser AlertsTo stay current with changing information, like stock prices or sports scores, you can subscribe to Minibrowser Alerts
112Entering WordsAt times you may need to enter information while browsing, like a keyword for searching or a message. If you see a “l” symbol, you ca
113Minibrowser* Options may vary depending on your Service Provider.3.Select OptionPress aaaa or ‰ to select the highlighted option, or press the nume
114Using Data Features*Add the Motorola Data Connectivity Kit to your wireless package and transform your digital StarTAC® phone into a convenient and
115DataGetting Started with the Data Connectivity KitAttaching the Data CableBefore you install the fax/modem software on your computer, it is a good
116Placing a Data CallKeep in mind: You will not be able to place a data or fax call through your phone’s keypad, using last ten dialed, or with Calle
117DataEnding a Data CallAlways end a data call by closing the connection through the application on your computer. See the User’s Guide that came wit
118Setting up Pre-arrangementSome networks require you to change a setting on your phone before you can receive an incoming fax or data call. This is
119DataReceiving a Data CallWhen you have an incoming data or fax call, your phone’s display will show what kind of call you are receiving, along with
12 Introduction to Batteries Each battery is shipped in an uncharged state with a protective clip on it. Before you can use your phone, you will nee
120Starfish TrueSync® SoftwareWireless data calls are only the beginning. With Starfish TrueSync® software, your phone can exchange select information w
121DataUsing TrueSync® SoftwareHere are just a few ways TrueSync software helps make communication easier than ever:• Add a contact to your phone on t
122Accessory OptionsAn exciting line of accessories can enhance and personalize your digital wireless experience.Lithium Ion BatteriesMotorola’s Lithi
123ReferenceAccessory OptionsDesktop Charger (AC Adapter Required)This charger can be loaded with two batteries at once. Equipped with one LED chargin
124Accessory OptionsData Connectivity KitThis exciting new accessory transforms your digital StarTAC® phone into a convenient and portable fax modem.
125ReferenceAccessory OptionsHands-Free Vehicle KitOptional Hands-Free Kits give you the convenience of hands-free, speakerphone operation while in yo
126TroubleshootingQ. I pressed the power button, but nothing happened. What’s wrong with my phone?A. Check that you have installed a battery and that
127ReferenceTroubleshootingQ. I tried to place a call but received an alternating high/low tone. What does this mean?A. This sound means your call did
128TroubleshootingQ. My phone was stolen. What should I report and to whom?A. Report a stolen phone to the police and to your Service Provider (the co
129ReferenceTroubleshootingQ. I can’t end my data call* by closing the application on my computer. What can I do?A. If necessary, try pressing º on th
13 Getting Started Installing Batteries Battery Installation To install a battery: Battery Removal To remove a battery: * Slim LiIon Battery shown.
130GlossaryAAC Adapter An accessory device that allows you to power and/or charge your phone from a wall outlet. See page 14.accessory connector A s
131ReferenceGlossaryHHome Only Mode When your phone is active in this System Mode setting and you are beyond the range of your home Service Provider,
132Glossarymenu feature Any feature that can be accessed through the menu system.Message Key Located on the bottom row of the keypad, the dedicated M
133ReferenceGlossaryRReversed Preference Mode When your phone is active in this System Mode setting and you are beyond the range of your home Service
134GlossarySystem ID Every wireless system has a unique number to identify itself. See page 104.System Mode A setting that determines the system type
135ReferenceThe U.S. Food and Drug Administration’s Center for Devices and Radiological Health Consumer Update on Mobile PhonesFDA has been receiving
136How much evidence is there that hand-held mobile phones might be harmful?Briefly, there is not enough evidence to know for sure, either way; however
137Referencecausing agents increase risk with increased exposure. An ongoing study of brain cancers by the National Cancer Institute is expected to be
138increased likelihood was too small to be statistically significant. In summary, we do not have enough information at this point to assure the public
139Referenceat this time, FDA has urged the mobile phone industry to take a number of steps to assure public safety. The agency has recommended that t
14 Charging Batteries Using the Internal Rapid Charger Believe it or not, there is a battery charger built right into your phone! To make use of th
140• a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package, or
141ReferencePatent InformationManufactured under one or more of the following U.S. patents:43273194369516436952243786034390963439826544005844400585Re.
142580151358015675802111580599258070125808585580858658090205809419580942158094305809433580954458120935812542581259058147985815507581557058158045815805
143AAC Adapter 14accessory connector 18Accessory Options 122–125activating your phone 21adjusting volume 31alpha characters, entering 37analog indicat
144restricting 88digital indicator 24Display Options 98–100display, phone’s 18displaying24-Hour Clock 100caller’s numbers 65individual call timer 70,
145Indexlaunching 102, 107menu 112–113navigation 108–109options 102–103using 106–113multiple key answer 95muting the phone 30Nnamesclearing 42entering
146Phone Options 91Tone Control 75roam indicator 25SSafety Information 6–9Scratchpad 45tones 80scroll keys 18secure code, changing 87Secure Options 86
15 Getting Started Charging Batteries The Battery Indicator In the upper right corner of your phone’s display, there is a battery indicator filled wit
16Charging BatteriesUsing the Desktop ChargerThe Desktop Charger’s front pocket can charge batteries while they are attached to your phone, and the re
17Getting StartedCharging BatteriesDesktop Charger IndicatorsThe LED indicators on the left front of the Desktop Charger let you know the current stat
18Phone OverviewFunction KeysAlphanumeric Display Displays your input from the keypad, information recalled from memory, and other messages.Microphon
19Getting StartedUsing the Smart Button When in doubt, press the Smart Button! Easily recognized in this User’s Guide by AAAA and in your phone’s disp
2 Guide Overview Okay, you’ve got a brand new phonewith a bunch of nifty features.Now what?Afraid you’ll press the wrong key? Or forget a feature or
20The BasicsThe next few pages will introduce you to the basic features of your phone. In the chapters that follow, we will explain every one of your
21BasicsTurning Your Phone OnActivating Your PhoneThe first time you turn your phone ON, you may see a message on the display:If you see these messages
22Turning Your Phone OnTo make the best use of available signals, your phone can operate on both analog and CDMA digital systems. If your phone finds a
23BasicsReading the IndicatorsDetailed Battery Level Reading The bar graph in the display represents the battery level. The higher the graph, the clos
24Reading the IndicatorsSignal Strength (1)Displays the strength of the connection between your phone and the wireless network.Clock (2)When your phon
25BasicsReading the IndicatorsIn Use (5)Appears when a call is in progress.Roam (6)Lights up when your phone accesses a wireless service outside of yo
26Placing and Ending CallsPlacing a CallYou can dial phone numbers with up to 32 digits, but only the last twenty-four digits will appear in the displ
27BasicsRedialing NumbersAutomatic RedialThe wireless system may at times be too busy to handle your call. If this is the case, you may hear a fast bu
28Receiving CallsYour phone must be ON to receive calls. When a call is incoming:• an alert will sound and/or vibrate.• the Service Light (pg. 23) wil
29BasicsReceiving CallsRinger/Vibrating Alert SuppressIf an incoming call catches you by surprise, you can silence the alert using the upper or lower
3 Guide Overview Using Messaging * This digital StarTAC ® phone supports optional messaging services, like Caller ID, which allows you to see who i
30Basic Tone ControlsVibration ModeIn situations where ringing may not be appropriate, or in noisy places where you may not hear your phone, select th
31BasicsBasic Tone ControlsThe upper and lower volume keys are left of the display and can be used to adjust the earpiece, keypad, and ringer volume.
32Your Phone & Its ShortcutsThroughout this guide you will see shortcuts that point out simple ways to reach some of your phone’s features. If you
33BasicsYour Phone & Its ShortcutsThe Usual ShortcutsThe words “menu,” “batt,” “lock,” “mute,” and “vib” appear on the ⁄, ›, fi, fl, and † buttons.
34Using MemoryDo you have places to go and people to see? Too many phone numbers to remember? Let your phone remember them for you.The internal Phone
35Using MemoryMaking the Most of MemoryNumbered 01-99, each memory location allows you to store a name and as many as four phone numbers. In one locat
36Storing Names and NumbersEach memory location can store up to four numbers. For a single contact, you can store every number you need, like home, mo
37Using MemoryEntering NamesWhen the display shows Alpha or Press §, you can use the keypad to produce any letter in the alphabet. Use the letters pri
38Recalling from MemoryRecalling by NameOnce you have stored entries, you can recall them alphabetically and immediately place calls.1.Enter Press aa
39Using MemoryRecalling from MemoryRecalling by Memory LocationEach entry you store is placed in a memory location numbered 01-99. Once you have store
4 Contents Introduction Guide Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Safety Information . . . . . . . . . . . . . . .
40Editing MemoryEditing a NumberIf you would like to change a number that you have already stored, follow these steps.1.Enter Press aaaa twice to ent
41Using MemoryAdding a Number to an EntryIf you would like to add a number to an entry, select the empty cursor while viewing the entry.8.EditNamePres
42Erasing Memory EntriesClearing an Entire EntryErasing a memory entry will clear the name and all the numbers from the location. To erase a memory en
43Using MemoryRecall ShortcutsSuper Speed DialIf you know the memory location of the number you wish to call, you can use the Super Speed Dial functio
44Changing Dialing ShortcutsWhen you use the Super Speed Dial feature or the Turbo Dial® keys, your phone uses the first phone number stored in the ent
45Using MemoryScratchpadIf you need to take a quick note, but you do not want to save the number, use the Scratchpad. The Scratchpad is helpful if you
46Pause DialingWhen you call automated systems like Voicemail* or bank-by-phone,* a recorded message prompts you for PIN numbers, account numbers, etc
47Using MemoryUsing Pause DialingOnce stored, you may recall the entry and place the call. All of the digits you have stored will be recalled, but you
48Using Calling CardsStoring Calling Card NumbersNumber Characters are another way your phone can save you time in dialing. The Number Character saves
49Using MemoryPlacing a Calling Card CallOnce you have stored your calling card information, recall the information and place the call whenever you wa
5 Contents Using Messaging Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50Receiving Messages . . . . . . . . . . . .
50Using Messaging*The dedicated Message Key provides access to your phone’s easy-to-use Messaging Menu. Through this menu, you can check your Voicemai
51MessagingReceiving MessagesIf your phone is ON and you receive a Voicemail,* Minibrowser* Alert, or alphanumeric message:• An alert sounds or vibrat
52Viewing Your Caller IDs*Your phone supports Caller ID service, which lets you see who is calling before you answer. The Caller IDs for the last 16 d
53MessagingCaller ID OptionsWhen viewing Caller IDs, press the Message Key to see the options available for the highlighted Caller ID.4.Access Options
54Checking Your Voicemail*When you receive Voicemail, your Service Provider sends a notification to your phone and your phone displays an indicator. Th
55MessagingVoicemail OptionsWhen checking Voicemail, press the Message Key to see options for the highlighted Voicemail notification.3.Access OptionsPr
56Reading Your Messages* Your phone can receive alphanumeric messages like a pager. The message memory stores up to 60 messages, depending on the size
57MessagingMessage OptionsWhen reading your messages, press the Message Key to see the options available for the highlighted message. 5.Access Options
58The WorksIntroducing the Menu FeaturesThe digital StarTAC® phone is loaded with features that can help make life easier and more productive. The pho
59The WorksRoad MapsTo help you navigate through the phone’s menu system, chapters begin with an easy-to-follow visual “road map”—a quick overview of
6 Safety Information Important: Read this information before using your wireless handheld phone. Exposure to Radio Frequency Signals Your wireless h
60Phone BookIn “Using Memory” you learned how to store and recall phone numbers with the internal Phone Book. You can access the same features, along
61Phone BookRoad MapPress ƒ then press aaaa to enter the menu system.Start:PhoneBookRecall ByNameRecall ByLocationPhone BookStatusStore NewNumberEdit
62Getting to Phone Book...1.Enter Menu Press ƒ then press aaaa.2.EnterPhone BookPress AAAA to select to Phone Book.Recalling By NameOnce you have stor
63Phone BookRecalling By LocationEach entry you store is placed in a memory location numbered 01-99. Once you have stored the entry, you can use this
64Getting to Phone Book...1.Enter Menu Press ƒ then press aaaa.2.EnterPhone BookPress AAAA to select to Phone Book.Storing a New NumberThis feature al
65Phone BookViewing Your NumberUse this feature to view your phone’s currently active number. If you have more than one phone number, you can change t
66Getting to Phone Book...1.Enter Menu Press ƒ then press aaaa.2.EnterPhone BookPress AAAA to select to Phone Book.Editing a Memory LocationYou can us
67Phone Book6.Edit /AddPhone NumberEnter digits. Press Ç to erase a digit at a time, or press and hold Ç to erase the entire number. 7.Finish NumberPr
68Call TimersYour phone is equipped with three visual and three audible call timers. You can monitor or record the length of individual calls, set a t
69CallTimersRoad MapPress ƒ then press aaaa to enter the menu system.Start:PhoneBookTimers Individual00:00:00CumulativeTime 00000ResetTimerIndividualT
7 Safety Information Tips on Efficient Operation: Observe the following guidelines to operate your phone most efficiently: • Extend your antenna fully.
70Getting to Call Timers...1.Enter Menu Press ƒ then press aaaa.2.EnterCall TimersPress qqqq or ZZZZ to scroll to Timersand press AAAA to select.Viewi
71CallTimersViewing the Cumulative TimerThis is a non-resettable timer that keeps track of your phone’s total air-time (in minutes) since your phone w
72Getting to Call Timers...1.Enter Menu Press ƒ then press aaaa.2.EnterCall TimersPress qqqq or ZZZZ to scroll to Timersand press AAAA to select.Auto
73CallTimersRepeating Audible TimerYou can set this timer to beep during your calls at an interval that you select—from 11-999 seconds. Like the One M
74Tone ControlsIf you’ve been reading along diligently, this may be a good time for a break–put your feet up and have some fun with these features. Us
75Tone ControlsRoad MapPress ƒ then press AAAA to enter the menu system.Start:* Network and service dependent feature. Not available in all areas.Pho
76Getting to Tone Control...1.Enter Menu Press ƒ then press aaaa.2.EnterTone ControlPress qqqq or ZZZZ to scroll to Tone Controland press AAAA to sele
77Tone ControlsRoaming Ringer*For an easy way to know if you are on your home network before you answer calls, use this feature. When roaming with thi
78Getting to Tone Control...1.Enter Menu Press ƒ then press aaaa.2.EnterTone ControlPress qqqq or ZZZZ to scroll to Tone Controland press AAAA to sele
79Tone ControlsReminder Tones SetupIf you subscribe to messaging services, this feature can help you remember to check your messages. Turn Message Rem
8 Safety Information Persons with pacemakers: • Should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON; •
80Getting to Tone Control...1.Enter Menu Press ƒ then press aaaa.2.EnterTone ControlPress qqqq or ZZZZ to scroll to Tone Controland press AAAA to sele
81Tone ControlsService TonesWhen Service Tones are ON, you will be instantly alerted to any change in your wireless service. You will hear two short b
82Lock/SecurityWhile you probably would not want to leave your phone unattended, your phone has a number of built-in security features to prevent unau
83Lock/SecurityRoad MapPress ƒ then press aaaa to enter the menu system.Start:AutoLock OffPriorityCall OnSecure OptionsView Lock CodeChangeLock CodeCh
84Getting to Lock Secure...1.Enter Menu Press ƒ then press aaaa.2.EnterLock SecurePress qqqq or ZZZZ to scroll to Lock Secureand press AAAA to select.
85Lock/SecurityPriority Call Your phone’s priority call feature allows you to instantly place a call from location 01 – even when your phone is locked
1.Enter Menu Press ƒ then press aaaa.2.EnterLock/SecurePress qqqq or ZZZZ to scroll to Lock Secure and press aaaa to select.3.AccessSecureOptionsPress
87Lock/SecurityChanging the Lock CodeTo change the three-digit lock code:Changing the Secure CodeThe Secure Code is a six-digit number factory set to
1.Enter Menu Press ƒ then press aaaa.2.EnterLock/SecurePress qqqq or ZZZZ to scroll to Lock Secure and press aaaa to select.3.AccessSecureOptionsPress
89Lock/SecurityMaster ResetUse this feature to reset all user-selectable options back to their original factory settings. Keep in mind: Once you selec
9 Safety Information Potentially Explosive Atmospheres Turn your phone OFF and do not remove the battery when in any area with a potentially explosiv
90Phone OptionsThe Phone Options menu is your “command center” for adjusting the way your phone sends and receives calls. You can fine tune your phone
91Phone OptionsRoad MapPress ƒ then press aaaa to enter the menu system.Start:* Network and service dependent feature. Not available in all areas.Phon
92 Getting to Phone Options... 1. Enter Menu Press ƒ then press aaaa . 2. EnterPhone Options Press qqqq or ZZZZ to scroll to Phone
93 Phone Options Displaying Phone Information This feature allows you to view information about your phone. If you require technical assistance, you
94Getting to Call Options...1.Enter Menu Press ƒ then press aaaa.2.EnterPhone OptionsPress qqqq or ZZZZ to scroll to Phone Optionsand press AAAA to se
95Phone OptionsPlacing a Call with PIN Code ActiveWhen you place a call with PIN Code active, your phone will queue the number stored in location 07 a
96Getting to Call Options...1.Enter Menu Press ƒ then press aaaa.2.EnterPhone OptionsPress qqqq or ZZZZ to scroll to Phone Optionsand press AAAA to se
97Phone OptionsAutomatic AnswerTurn Auto Answer ON to have your phone automatically answer incoming calls after two ring cycles. Note: We recommend y
98Getting to Display Options...1.Enter Menu Press ƒ then press aaaa.2.EnterPhone OptionsPress qqqq or ZZZZ to scroll to Phone Optionsand press AAAA to
99Phone OptionsChanging the BannerYou can create your own message banner for the phone to display when it is idle. Your banner can be up to 12 charact
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