Motorola M3097 Specifications Page 81

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Reference
I tried to place a
call and received
an alternating
high/low tone.
Your call did not reach the cellular system. You may have
dialed the number too soon after turning the phone on.
Wait until the No Service message is no longer
displayed before placing a call.
An alternating tone may indicate that the phones signal
is blocked. Be sure the antenna is fully extended and
you’re clear of obstructions such as bridges or tall
buildings.
I am in my home
service area, but
the Roam indicator
is flashing.
If your phone has more than one telephone number, you
may need to switch active numbers. Press r # s
to switch to the other number. See “Switching Between
Numbers” on page 63.
I tried to listen to
my Voice Mail (or
use a paging
service, a calling
card, etc.) but
nothing happened.
You may have turned off the scratchpad tones. Place
your call, enter the access numbers when prompted,
then press r S. To avoid this problem in the future,
follow the directions “Turning Scratchpad Tones On and
Off” on page 51 to turn the scratchpad tones on.
My phone was
stolen. What
should I do?
Report a stolen phone to the police and to your service
provider (the company that sends you your monthly
cellular service bills).
I tried to place a
calling card call
using the internal
Phone Book, but it
didn’t work.
You may have turned off your scratchpad tones. Follow
the directions in “Turning Scratchpad Tones On and Off”
on page 51 to turn the scratchpad tones on.
Check that you stored your calling card information in
the correct order, and make sure the groups of numbers
are separated by pauses. The easiest way to correct the
sequence may be to start from scratch. Follow the
instructions on “Storing Calling Card Information” on
page 38, enter your calling card information again, and
store it in the same memory location as your previous
attempt.
Also keep in mind that when using your calling card, you
must enter the number you are calling with the area
code, but without the initial “1.” Check with your long
distance carrier for details on using your calling card.
Question Answer
y2k.book Page 81 Monday, January 10, 2000 8:31 AM
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