Motorola E399 GSM Service Manual

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Summary of Contents

Page 1 - E398/E399 GSM

Level 1 and 2 Service ManualE398/E399 GSM Tri-Band Wireless Telephoneby Toko ([email protected])

Page 2

10 April 21, 2004 6809480A37-OSpecifications E398/E399 GSMTime to Camp Approximately 5-10 secondsSpeech Coding Function SpecificationSpeech

Page 3 - Contents

6809480A37-O April 21, 2004 11Level 1 and 2 Service Manual Product OverviewProduct OverviewMotorola E398/E399 mobile telephones feature globa

Page 4 - Contents E398/E399 GSM

12 April 21, 2004 6809480A37-OProduct Overview E398/E399 GSMPersonal Information ManagementThe E398/E399 telephone contains a built-in dateb

Page 5 - Introduction

6809480A37-O April 21, 2004 13Level 1 and 2 Service Manual General OperationGeneral OperationControls, Indicators, and Input/Output (I/O) Con

Page 6 - About this Service Manual

14 April 21, 2004 6809480A37-OGeneral Operation E398/E399 GSMDisplay animation makes the phone’s icon menu move smoothly as you scroll up an

Page 7 - Warranty Service Policy

6809480A37-O April 21, 2004 15Level 1 and 2 Service Manual General OperationUser Interface Menu StructureFigure 3 shows the E398/E399 telepho

Page 8 - Parts Replacement

16 April 21, 2004 6809480A37-OGeneral Operation E398/E399 GSMBattery FunctionBattery Charge IndicatorThe telephone displays a battery charge

Page 9 - Specifications

6809480A37-O April 21, 2004 17Level 1 and 2 Service Manual Tools and Test EquipmentTools and Test EquipmentTable 1 lists the tools and test

Page 10 - Specifications E398/E399 GSM

18 April 21, 2004 6809480A37-ODisassembly E398/E399 GSMDisassemblyThis section describes how to disassemble a E398/E399 telephone. Tools and

Page 11 - Product Overview

6809480A37-O April 21, 2004 19Level 1 and 2 Service Manual DisassemblyRemoving and Replacing the Battery1. Remove the battery cover as descr

Page 13 - General Operation

20 April 21, 2004 6809480A37-ODisassembly E398/E399 GSMRemoving and Replacing the SIM Card1. Remove the battery cover as described in the pr

Page 14 - STYLES SOUND

6809480A37-O April 21, 2004 21Level 1 and 2 Service Manual DisassemblyRemoving and Replacing the Rear Housing1. Remove the battery cover, ba

Page 15 - Main Menu

22 April 21, 2004 6809480A37-ODisassembly E398/E399 GSM3. At the top of the front housing, gently pry up and lift the transceiver PC board o

Page 16 - Operation

6809480A37-O April 21, 2004 23Level 1 and 2 Service Manual DisassemblyRemoving and Replacing the Keyboard1. Remove the battery cover, batter

Page 17 - Tools and Test Equipment

24 April 21, 2004 6809480A37-ODisassembly E398/E399 GSMRemoving and Replacing the Microphone1. Remove the battery cover, battery, rear housi

Page 18 - Disassembly

6809480A37-O April 21, 2004 25Level 1 and 2 Service Manual DisassemblyRemoving and Replacing the Speaker1. Remove the battery cover, battery

Page 19

26 April 21, 2004 6809480A37-ODisassembly E398/E399 GSMRemoving and Replacing the Keypad1. Remove the battery cover, battery, rear housing,

Page 20

6809480A37-O April 21, 2004 27Level 1 and 2 Service Manual DisassemblyRemoving and Replacing the Volume Switch Dome1. Remove the battery cov

Page 21 - Screw Locations

28 April 21, 2004 6809480A37-ODisassembly E398/E399 GSMRemoving and Replacing the Display 1. Remove the battery cover, battery, rear housing

Page 22

6809480A37-O April 21, 2004 29Level 1 and 2 Service Manual DisassemblyRemoving and Replacing the MFT Chamber Assembly and Camera1. Remove th

Page 23

6809480A37-O April 21, 2004 3Level 1 and 2 Service Manual ContentsContentsContents . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 24

30 April 21, 2004 6809480A37-ODisassembly E398/E399 GSMRemoving and Replacing the Camera From MFT Chamber Assembly1. Remove the battery cove

Page 25

6809480A37-O April 21, 2004 31Level 1 and 2 Service Manual Subscriber Identity Module (SIM) and Identification LabelSubscriber Identity Modu

Page 26

32 April 21, 2004 6809480A37-OSubscriber Identity Module (SIM) and Identification Label E398/E399 GSMInternational Mobile Station Equipment

Page 27

6809480A37-O April 21, 2004 33Level 1 and 2 Service Manual TroubleshootingTroubleshootingManual Test ModeMotorola E398/E399 telephones are e

Page 28

34 April 21, 2004 6809480A37-OTroubleshooting E398/E399 GSM5*0*8 Set audio level 85*0*9 Set audio level 95*0*10 Set audio level 105*0*11 Set

Page 29

6809480A37-O April 21, 2004 35Level 1 and 2 Service Manual TroubleshootingTroubleshooting ChartTable 4. E389/E399 Telephone: Level 1 and 2 T

Page 30

36 April 21, 2004 6809480A37-OTroubleshooting E398/E399 GSMb) Transceiver board defective. Replace the transceiver board (refer to 1c). Veri

Page 31 - Identification

6809480A37-O April 21, 2004 37Level 1 and 2 Service Manual TroubleshootingProgramming: Software Upgrade and FlexingContact your local techni

Page 32 - NNXXXX YY ZZZZZZ A

38 April 21, 2004 6809480A37-OPart Numbers E398/E399 GSMPart NumbersThe following section provides a reference for the parts associated with

Page 33 - Troubleshooting

6809480A37-O April 21, 2004 39Level 1 and 2 Service Manual Part NumbersExploded View Parts List To order parts please use the following link

Page 34

4 April 21, 2004 6809480A37-OContents E398/E399 GSM

Page 35 - Troubleshooting Chart

40 April 21, 2004 6809480A37-OPart Numbers E398/E399 GSMAccessoriesRelated PublicationsNote: Kit numbers are not all inclusive and may chang

Page 36

6809480A37-O April 21, 2004 39Level 1 and 2 Service Manual IndexIndexAalert settings 15Bbatterycharge indicator 16function 16battery, removing and

Page 37

40 April 21, 2004 6809480A37-OIndex E398/E399 GSMremovingbattery 16, 18, 19speaker 25keyboard 23keypad 26microphone 24rear housing cover 21sim card

Page 39 - Exploded View Parts List

MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc.Truesync is a trademark of Starfish S

Page 40 - Related Publications

6809480A37-O April 21, 2004 5Level 1 and 2 Service Manual IntroductionIntroductionMotorola® Inc. maintains a worldwide organization that is d

Page 41 - 6809480A37-O

6 April 21, 2004 6809480A37-OIntroduction E398/E399 GSMComputer Program CopyrightsThe Motorola products described in this manual may include

Page 42

6809480A37-O April 21, 2004 7Level 1 and 2 Service Manual IntroductionConventionsSpecial characters and typefaces, listed and described below

Page 43

8 April 21, 2004 6809480A37-OIntroduction E398/E399 GSMParts ReplacementWhen ordering replacement parts or equipment, include the Motorola p

Page 44 - @6809480A37@

6809480A37-O April 21, 2004 9Level 1 and 2 Service Manual SpecificationsSpecificationsGeneral Function Specification Frequency Range GSM 850

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