Motorola 120e User Manual

DIGITAL WIRELESSTELEPHONEUser's Guide >

8 Creating Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Setting Reminders . . . . . . . . . . . . . . . . . . . . . . . . .

98Ring StylesPlay a ToneEdit a ToneYou cannot edit the predefined alert tones included with your phone. To edit a custom alert tone:54 0 0 0enter a who

99Ring StylesDelete a ToneYou cannot delete the predefined alert tones included with your phone. To delete a custom alert tone:2EDIT (+)open the tone d

100Ring StylesSetting RemindersA reminder is an alert that rings or vibrates at regular intervals to notify you about a voicemail or text message that

101ShortcutsShortcutsYour phone includes several standard shortcuts. You can create additional shortcuts to frequently used menu items.Standard Shortc

102Shortcutsmouth, and speak directly into the phone in a normal tone of voice.Do This To1 Press Menter the menu system2 Press Sscroll to the menu ite

103ShortcutsUsing ShortcutsUse a Keypad ShortcutSelect a Shortcut From the ListUse a Voice ShortcutPress To1M open the menu2 the keypad shortcut numb

104Voice NotesVoice NotesYou can use the voice note feature to record personal messages and phone calls on your phone.Recording a Voice NoteUse this p

105Voice NotesViewing the Voice Notes ListFind the FeatureM> Voice NotesVoice Notes2)2:20pm 6/1/00 1)4:05am 4/1/00EXIT PLAYf Press M to open theVoi

106Voice NotesPlaying a Voice NoteWhen you connect an optional Motorola Original™ headset or FM Stereo Radio Headset accessory to your phone, playback

107Voice NotesVoice Note ControlsStopplayback andreturn to voicenotes list.Stopplayback andgo to VoiceNotes Menu.Stopplayback andscroll up/downto next

9Data and Fax Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Making a Cable Connection . . . . . . . . . . . . . . . . . . . .

108Voice NotesLocking and Unlocking a Voice NoteLock a voice note to prevent it from being deleted. You must unlock a voice note to delete it.To lock

109Voice NotesDeleting a Voice NoteNotes: • You cannot delete a locked voice note.• You cannot recover a deleted voice note.Find the FeatureM> Voic

110Micro-BrowserMicro-BrowserThe micro-browser lets you access Web pages and Web-based applications on your phone. Contact your service provider to se

111Micro-BrowserSELECT (+)select the highlighted itemN call the highlighted phone number from the micro-browserkeypad keys, followed by OK (+)enter i

112CalculatorCalculatorYou can use your phone as a calculator and currency converter.Calculating NumbersPress To1 number keys enter a number2* or #hig

113CalculatorThe calculator can perform the following functions:Function Description. Insert a decimal pointC Clear the calculationCE Clear entry (

114CalculatorConverting CurrencyThe currency converter works just like the calculator, but uses the $ (currency) function:Find the FeatureM> Calcul

115GamesA7AGamesYou can play games on your phone between phone calls. An incoming call, message, alarm, or alert automatically ends the game.Playing a

116GamesA7ARules of the Game• The first card is dealt to the dealer. The dealer’s cards are shown at the top of the display, and your cards are shown a

117GamesA7AHow to PlayWhen the game begins, you are dealt two cards.MindblasterGuess a secret four-symbol code. You play by entering symbols into four

10 About This Guide This user guide introduces you to the many features in your Motorola wireless phone. Navigating To a Menu Feature Use the menu sy

118GamesA7A• When you correctly guess the four-symbol code, the display shows your score and the level of your next game.• After you win one game, you

119GamesA7A• The game is over when the paddle misses the ball.How to PlayFalling NumbersScore points by pressing the corresponding number key for numb

120GamesA7APress M to select the following options:Video PokerTurn 100 credits into 9,999-plus credits by making the best possible poker hands.Rules o

121GamesA7AHow to PlayPlace your initial bet or change your bet (from 1-10 credits) and then:Press M to select the following options:Press ToDEAL (+)s

122Adjusting Your SettingsAdjusting Your SettingsReordering Menu ItemsYou can reorder the items in your phone’s main menu.Customizing a Soft Key Funct

123Adjusting Your SettingsHiding or Showing Location InformationYour phone can use the automatic location information (ALI) feature to tell the networ

124Adjusting Your SettingsTTY OperationYou can use an optional TTY device with your phone to send and receive calls. You must plug the TTY device into

125Adjusting Your SettingsThe TTY Setup menu includes the following options:When your phone is in a TTY mode, the international TTY symbol and the mod

126Adjusting Your SettingsReturn to Voice ModeTo return to normal voice mode, select Voice from the TTY Setup menu as described on page 124.Hands-Free

127Adjusting Your SettingsAutomatic Hands-FreeYou can set your phone to automatically route calls to a car kit when it detects a connection.Power-Off

11 Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE.The informati

128Adjusting Your SettingsCaution: If you select Continuous, the phone does not power off when you turn off the ignition. Be careful not to drain your

129Data and Fax CallsData and Fax CallsAn optional Motorola Original™ data kit (which includes a cable connector) lets you transfer data between your

130Data and Fax CallsSerial CableDo This1 Plug the serial cable into the detachable head. Make sure that the Motorola logo on the detachable head and

131Data and Fax CallsUSB CableSynchronizing DataYou can synchronize phonebook and datebook information between your phone, computer, and PDA with Star

132Data and Fax CallsConnect your phone to the device as described on pages 129-131 and do the following:Receiving a Data or Fax CallUse this procedur

133Data and Fax CallsNote: You cannot answer incoming voice calls when your phone is in data or fax mode. Any voice calls you receive are treated as u

134SecuritySecurityAssigning a New Code or PasswordYour phone’s unlock code is originally set to 1234, and the security code is originally set to 0000

135SecurityIf You Forget a Code or PasswordIf you forget your security code, contact your service provider.If you forget your unlock code, try enterin

136SecurityLocking and Unlocking Your PhoneYou can lock your phone manually or set the phone to lock automatically whenever you turn it off.To use a l

137SecurityUnlock Your PhoneAt the Enter Unlock Code prompt:Locking and Unlocking Your KeypadYou can lock your phone keypad to prevent accidental keyp

12 • United States Federal Communications Commission, Code of Regulations; 47 CFR part 2 sub-part J • American National Standards Institute (ANSI) /

138Security• Your phone still receives incoming text messages when incoming calls are restricted.Tip: The phonebook is not locked when you restrict ou

139TroubleshootingTroubleshootingCheck these questions first if you have problems with your phone. If you need additional help, contact the Motorola Cu

140TroubleshootingThe following refer to specific problems:Has the phone been damaged, dropped, or gotten wet? Dropping your phone, getting it wet, or

141TroubleshootingThe display says: Enter Unlock Code. How do I unlock my phone? Enter the factory-preset unlock code (1234), or the last four digits

142TroubleshootingI tried to place a call and heard an alternating high/low tone. Your call did not reach the wireless system. You may have dialed the

143TroubleshootingI cannot hear others on my phone. While on a call, press the upper volume key. The display should show the volume increasing.Also, m

144TroubleshootingMy phone will not send voicemail commands, passwords, or other codes. Your phone sends commands and passwords as DTMF tones. You can

145TroubleshootingMy battery didn’t last as long as I expected. What can I do to extend battery life Your battery’s performance is affected by charge

146TroubleshootingMy phone beeped when I attached the data cable, but my data and fax applications don’t work. You must be in an area with digital cov

147TroubleshootingI launched the micro-browser but the display says: Service Not Available. You may be in an area without service. If you have wireles

13Body-Worn OperationTo maintain compliance with FCC/Health Canada RF exposure guidelines, if you wear a phone on your body when transmitting, always

148Programming InstructionsFollow this procedure if you need to program your phone’s phone number(s) or system ID.Note: Programming is normally done b

1494 Press the keypad keys for the 10-digit MINopen the MIN editor and enter the new MIN5 Press OK (+)store the new MIN6 Similarly, enter appropriate

150Specific Absorption Rate DataThe Motorola 120e wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone i

151differ among phone models, depending upon available accessories and regulatory requirements).2While there may be differences between the SAR levels

152The U.S. Food and Drug Administration's Center for Devices and Radiological HealthConsumer Update on Mobile PhonesAdditional Health and Safety

153the primary source of the RF—and the person's head. The exposure to RF from mobile phones in which the antenna is located at greater distances

154sheath). No statistically significant association was found between mobile phone use and acoustic neuroma. There was also no association between mob

155recommendations and scientific oversight of new CTIA-funded research based on such recommendations.Two other studies of interest have been reported

156mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among thos

157• cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human

14Medical DevicesPacemakersThe Advanced Medical Technology Association recommends that a minimum separation of 6 inches (15 centimeters) be maintained

158• a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package• a

1591. Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20; Long

160Motorola Limited Warranty for the United States and CanadaWarrantyWhat Does this Warranty Cover?Subject to the exclusions contained below, Motorola

161ExclusionsNormal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.Batter

162Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or

163reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or So

164(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL

165Product RegistrationOnline Product Registration:http://www.motorola.com/warranty Product registration is an important step toward enjoying your new

166IndexAaccessoriesoptional 10, 79, 106, 124, 126, 129standard 17accessory connector port 1active line indicatordefined 23illustration 22Add Digi

167Ccalculator 112–114calendar. See datebookcalladding digits after phone number 61alert, creating 94–99alert, selecting 92–93alert, turning off

15Safety and General Use While DrivingCheck the laws and regulations on the use of phones in the area where you drive. Always obey them.When using you

168computer, synchronizing data 73, 78contrast, display 56currency converter 114cursor 38customizing the menu 122Ddata callmaking 129–133date, s

169ending a call 21Enter Unlock Code message 135, 137event alert 92–93exchange rate, calculating 114external devicesynchronizing data 73, 78Ffact

170indicators (continued)ring style 22, 24, 92roam 22, 23signal strength 22, 23silent alert 24silent ring style 24, 92soft ring style 24, 92vibr

171menu (continued)customizing 122Datebook Menu 74, 75Dialing Menu 31, 62entering text 37–38, 39–47features 48–59language, setting 56Last Calls

172Nnetwork settings 58notepaddefined 62entering digits 62retrieving digits 62number, viewing your own 3, 51numeric text mode 39Oone-touch dialde

173phone number (continued)storing in phonebook 66–68viewing your own 3, 51voice dial 32phonebookattaching two numbers 61deleting an entry 72dial

174ring alertselecting 92–93turning off 29ring stylecustomizing 92–94defined 92indicators 24, 92setting 92ring style indicatordefined 24, 92illus

175Ttap method text entry 40–42telephone number, viewing your own 3, 51textblock cursor 38browse mode 39character chart 42entering from keypad 3

176voice dialdialing a number 32, 71recording voice name 69–70voice keydialing a number 32functions 1recording a voice name 70recording a voice n

✂177Wireless Phone Safety Tips“Safety is your most important call!”Your Motorola wireless telephone gives youthe powerful ability to communicate by vo

16Blasting Caps and AreasTo avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a

✂1782 When available, use a hands-free device. If possible, add an additional layer of convenience to your wireless phone with one of the many Motorol

✂1798 Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.

✂180Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of

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17Getting StartedGetting StartedWhat’s in the Box?Your wireless phone typically comes equipped with a battery and a charger. Other accessory options c

18Getting StartedCharging the BatteryNew batteries are shipped partially charged. Before you can use your phone, you need to install and charge the ba

19Getting Startedbatteries perform best after several full charge/discharge cycles. Note: When you charge the battery, the battery level indicator in

20Getting StartedTurning Your Phone OnMaking a CallDo This To1 Press and hold Pturn on your phone2 If necessary, enter your four-digit unlock code and

21Getting StartedEnding a CallAnswering a CallWhen you receive a call, your phone rings and/or vibrates and displays an incoming call message.Tip: If

22About Your PhoneAbout Your PhoneSee page 1 for a basic phone diagram.Using the DisplayThe idle display is the standard display that you see when you

23About Your Phone➊ Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls when the j

24About Your Phone➓ Ring Style Indicator Shows the ring style setting.Zooming In and OutPress and release M, then press and hold M to zoom in and out

25About Your Phonephone; the features and/or settings you select and use; and your voice, data, and other application usage patterns.Battery CareCauti

26About Your Phoneneed to be recycled. Refer to your battery’s label for battery type. Contact your local recycling center for proper disposal methods

27Making and Answering CallsMaking and Answering CallsFor basic instructions on how to make a call, end a call, and answer a call, see pages 20–21.Red

1 Welcome Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola 120e wireless phone.Disp

28Making and Answering CallsUsing Caller IDCalling line identification (caller ID) displays the phone number for incoming calls.The phone displays the

29Making and Answering Callsplaced due to network, environmental, or interference issues.Turning Off a Call AlertYou can turn off your phone’s incomin

30Making and Answering CallsCalling With Speed DialEach entry you store in your phonebook is assigned a unique speed dial number. To speed dial a phon

31Making and Answering CallsCalling a Number In a Text MessageTo call a phone number embedded in a text message that you receive:Additional Calling Fe

32Making and Answering CallsYou can also call a number using these features:Do This To CallPress and release the voice key, then say a voice namea pho

33Using Features While On a CallUsing Features While On a CallUsing Call WaitingWhen you are on a call, an alert tone sounds to indicate that you have

34Using Features While On a CallAdditional On-Call FeaturesPress ToMUTE (+) (if available) or M > Mutemute the callSPEAKER (+) (if available) or M

35Using the MenuUsing the MenuNavigating to a FeatureUse these keys to move through the menu system:Main Menu Recent Calls PhonebookEXITMenu Ke

36Using the MenuSelecting a Feature OptionSome features require you to select an item from a list:• Press S to scroll up or down to highlight the item

37Using the MenuEntering Feature InformationSome features require you to enter information:• Enter numbers or text with the keypad.• When an item has

2 Personal Communications Sector600 North U.S. Highway 45Libertyville, Illinois 600481-800-331-6456 (United States)1-888-390-6456 (TTY/TDD United Sta

38Using the MenuThe message center lets you compose and send text messages. A flashing cursor shows where text will appear:When you enter text using th

39Entering TextEntering TextMultiple text entry methods make it easy for you to enter names, numbers, and messages on your phone.Choosing a Text ModeP

40Entering TextUsing Tap MethodThis is the standard mode for entering text on your phone.Press M from any text entry screen and select the Tap Method

41Entering TextGeneral Text Entry RulesPress a number key repeatedly to cycle through its characters. See “Character Chart” on page 42.• If you do not

42Entering Text• The first character of every sentence is capitalized. (Press S down to force the character to lowercase while it is highlighted by the

43Entering TextUsing Symbol ModeYour phone provides an alternate way to enter symbol characters in a message. Press Mfrom any text entry screen and se

44Entering TextUsing iTAP™ Software Predictive Text Entry MethodiTAP™ software provides a predictive text entry method that lets you enter a word usin

45Entering TextFor example, to spell the word “act,” press 2 2 8. The display shows:Enter Novel WordsYou may enter a word that the iTAP software does

46Entering TextPunctuationCapitalizationThe first word of a sentence is automatically capitalized, with following words in lowercase.2 Press * or #high

47Entering TextEnter NumbersDelete Letters and WordsPlace the cursor to the right of the text you want to delete, and then do the following:Do This To

3 Menu Map Main Menu• Recent Calls• Received Calls• Dialed Calls• Notepad• Call Times• Phonebook• Datebook• Radio• Messages• Voicemail• Create Messag

48Menu Feature DescriptionsMenu Feature DescriptionsThis chapter describes all of your phone’s features in order of the menu map shown on pages 3–4.Ma

49Menu Feature DescriptionsDATEBOOK M> DatebookUse the datebook calendar to schedule and review your appointments. See page 74.RADIO M> RadioL

50Menu Feature DescriptionsSHORTCUTS M> ShortcutsCreate keypad or voice shortcuts to menu features. See page 101.VOICE NOTES M> Voice NotesUse

51Menu Feature DescriptionsSettings MenuRING STYLES Style M> Settings > Ring Styles > StyleSelect the ring style your phone uses to notify

52Menu Feature DescriptionsBattery Meter M> Settings> Phone Status> Battery MeterView a detailed battery charge meter.Other Information M&g

53Menu Feature DescriptionsIn-Call Timer M> Settings> In-Call Setup> In-Call TimerAdjust call timer Display and Beep settings. You can set y

54Menu Feature DescriptionsRestrict Calls M> Settings > Security> Restrict CallsRestrict incoming and outgoing calls. See page 137.New Passw

55Menu Feature DescriptionsInitial Setup M> Settings> Other Settings> Initial SetupSet many basic phone options:BannerChange the text that a

56Menu Feature DescriptionsZoom Switch between three lines (Zoom Out) and two lines (Zoom In) of display text.TTY Setup Set your phone to operate in

57Menu Feature DescriptionsDTMF Your phone can send a number to the network as dual tone multi-frequency (DTMF) tones. DTMF tones are used to communi

4 Settings Menu• Ring Styles• Style• Style Detail• My Tones• Phone Status• My Tel. Number• Active Line• Battery Meter• Other Information• Browser Set

58Menu Feature DescriptionsNetwork M> Settings> Other Settings> NetworkView and adjust your phone’s network settings.Your service provider r

59Menu Feature Descriptionsautomatically answer calls after two rings. See page 126.Note: The use of wireless devices and their accessories may be pro

60Recent CallsRecent CallsViewing Received Calls or Dialed CallsYour phone keeps a list of the calls you recently received and dialed, even if the cal

61Recent CallsThe Last Calls Menu includes the following options:4N orVIEW (+) orM call the entry’s numberview entry detailsopen the Last Calls Menu t

62Recent CallsUsing the NotepadYour phone stores the most recent string of digits entered on the keypad in a temporary memory location called the note

63Recent CallsThe amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by yo

64Recent CallsTo view a call timer:To reset the call timer:Find the FeatureM> Recent Calls > Call TimesPress To1S scroll to the timer you want\2

65PhonebookPhonebookYou can store a list of names and phone numbers or email addresses in your phone’s electronic phonebook.To see the names in your p

Phonebook66Storing a Phonebook EntryA phone number or email address is required for a phonebook entry. All other information is optional.Shortcut: Ent

67Phonebook9CHANGE (+)select TypeNote: This option is not available for email entries.10S scroll to the number type11SELECT (+)select the number type1

5 Contents Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 About This Guide . . . . . . . . . . . . . . . .

Phonebook68Complete Phonebook EntryWhen you are finished entering information for a phonebook entry:Storing a PIN Code With the Phone NumberYou can sto

69PhonebookNote: You can store a maximum of 32 digits per number. Each character counts as one digit.Recording a Voice Name For a Phonebook EntryYou c

Phonebook70Dialing a Phonebook EntryUse one of the following procedures to call a number (or send a text message to an email address) stored in your p

71PhonebookVoice DialTo speed dial a phonebook entry, see page 30. To call an entry with one-touch dial, see page 30.Editing a Phonebook EntryEdit the

Phonebook72Deleting a Phonebook EntrySorting the Phonebook ListYou can sort your phonebook list by speed dial number (the standard), name, email addre

73PhonebookSynchronizing with TrueSync SoftwareYou can synchronize phonebook entries between your phone and computer or hand-held device with Starfish

74DatebookDatebookThe datebook is a calendar that lets you schedule and organize events such as appointments and meetings. You can set the datebook to

75DatebookDay ViewSelect a day and press VIEW (+) to see the day’s events.Event ViewSelect an event and press VIEW (+) to see event details.{ THU 19-N

76DatebookAdding a Datebook EventA title is required for a datebook event. All other information is optional.Note: You must create an event to use the

77DatebookCopying an Event6S scroll to the information you want to change7CHANGE (+)edit the information8 keypad keys enter new information9DONE (-)st

6 Calling a Number In a Text Message . . . . . . . . . . . . . . . 31Additional Calling Features . . . . . . . . . . . . . . . . . . . . . . . 31 Us

78DatebookDeleting an EventSynchronizing with TrueSync SoftwareYou can synchronize datebook entries between your phone and computer or hand-held devic

79RadioRadioYou can use your phone to listen to FM radio stations when the optional Motorola Original™ FM Stereo Radio Headset accessory is plugged in

80RadioTuning a StationStoring a PresetSelecting a PresetSending and Receiving Calls With the Radio OnYour phone rings or vibrates as usual to notify

81RadioTo end the call and resume the FM broadcast:Turn the radio off before dialing outgoing calls from the phone keypad. You do not have to turn off

82Messages—VoicemailMessages—VoicemailYou can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are

83Messages—VoicemailReceiving a Voicemail MessageWhen you receive a voicemail message, your phone displays the & (voice message waiting) indicator

84Messages—TextMessages—TextText messages are brief messages that you can send and receive.Quick notes are pre-written text messages that you can inco

85Messages—TextReceiving a Text MessageNote: Your text message inbox must be set up before you can receive text messages. See page 84.When you receive

86Messages—TextPress To1S scroll to the messageThe following indicators show message status:Y= unreadñ= unread (with attachment)d= unread and urgentï=

87Messages—TextThe Inbox Menu includes the following options:Option DescriptionCreate Message Open a new text message.Call Back Call the number in t

7Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Week View. . . . . . . . . . . . . . . . . . . . . . . . . .

88Messages—TextSending a Text MessageYou can send a text message to one or more recipients. You can manually enter each recipient’s phone number or em

89Messages—Text5 keypad keysorBROWSE (+)enter the messageNote: Message length is limited.As you near the limit, a display counter shows how many chara

90Messages—TextSending a Quick Note Text MessageQuick notes are pre-written text messages that you can incorporate into a message and send quickly (fo

91Messages—TextViewing the Status of Sent Text MessagesMessages that you send are stored in the outbox.Messages in the outbox are sorted from newest t

92Ring StylesRing StylesYour phone rings or vibrates to notify you of an incoming call or other event. This ring or vibration is called an alert. You

93Ring Stylesmessages, data calls, fax calls, alarms, and reminders. Any changes you make are saved to the current ring style.Note: Style represents t

94Ring StylesSet Ringer or Keypad VolumeNote: Style represents the current ring style.Creating Alert TonesYou can create and store custom alert tones

95Ring StylesEnter NotesUse the keypad keys to enter each note. Press a key multiple times to cycle through its notes or options (pitch, octave, or le

96Ring StylesEnter a note as follows:7 # sharpb flat0 q quarter note or resth half note or restw whole note or restTask ActionChange the octaveSet

97Ring StylesExamplePress the following keys to play this sequence of notes and rests in octave three: C (quarter note), E flat (quarter note), half re