Motorola SBG900 User Manual Page 107
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SBG900 User Guide
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License
Configuration: Basic Gateway TCP/IP Wireless USB
Frequently-Asked Questions
Here are answers to questions our customers frequently ask:
Q What is high-speed cable Internet access?
A Cable Internet access uses cable television wires instead of telephone lines to connect to the Internet. It is
extremely fast and does not tie up telephone lines for incoming or outgoing calls and faxes.
Q How fast is the Motorola SURFboard Cable Modem Gateway?
A Cable modems offer Internet access at speeds up to 100 times faster than a traditional phone modem. You
can experience speeds of over 1,000 Kbps. Due to network condition such as traffic volume and the speed of
the sites you visit, actual speed may vary. Many network and other factors can affect download speeds.
Q How many users can one SBG900 support?
A A single SBG900 can support up to 253 users, each assigned a unique IP address, on a Class C network.
Q What is Network Address Translation?
A NAT is a technique to translate private IP addresses on your LAN to a single IP address assigned by your
cable service provider that is that is visible to outside users on the Internet.
Q What are IEEE 802.11g and IEEE 802.11b?
A They are IEEE wireless network standards.
Q What type of firewall is provided on the SBG900?
A The SBG900 provides a stateful-inspection firewall.
Q What wireless security measures are provided on the SBG900?
A To protect data transmitted over wireless connections, the SBG900 supports WEP encryption and MAC
access control lists. For information, see “Setting Up the Wireless LAN”.
Q Why is there no Standby button?
A As a security measure, current Motorola SURFboard cable modems provide a Standby button to temporarily
suspend the Internet connection. Because the SBG900 firewall provides high security levels while connected,
the Standby button is not required.
Q Can I still watch cable TV while using my Motorola SURFboard Cable Modem Gateway?
A Yes, your cable TV line can carry the TV signal while you send and receive information on the Internet.
Q What are CableLabs Certified, DOCSIS, and Euro-DOCSIS?
A CableLabs Certified, DOCSIS, and Euro-DOCSIS are the industry standards for high-speed data distribution
over cable television system networks. They are intended to ensure that all compliant cable modems
interface with all compliant cable systems. Your SBG900 is DOCSIS or Euro-DOCSIS certified.
Q If I have an SBG900, can I still use my old 28.8 Kbps or 56 Kbps modem?
A Yes you can. However, once you’ve experienced the speed of cable Internet access, you’ll never again want
to wait for traditional dial-up services.
- User Guide 1
- INFORMATION 4
- Contents 5
- Overview 7
- Easy Setup 8
- Network Connection Types 8
- Sample LAN 10
- Optional Accessories 11
- Front Panel 12
- Rear Panel 13
- SBG900 LAN Choices 14
- Wireless LAN 15
- Wired Ethernet LAN 16
- USB Connection 17
- Caution! 17
- Security 18
- Port Forwarding 20
- Virtual Private Networks 20
- Related Documentation 20
- Installation 21
- Precautions 22
- Signing Up for Service 22
- Computer System Requirements 23
- Cabling the LAN 24
- ENTER to return to Windows 25
- Basic Configuration 27
- Do not attempt to configure 28
- User Name; 28
- Password 28
- Click To Perform 29
- Changing the Default Password 30
- Enabling Remote Access 31
- Getting Help 32
- Setting the Firewall Policy 33
- Field Description 36
- Field or Button Description 37
- Firewall > LOGS Page 39
- Firewall > LOGS 40
- Option Description 40
- Configuring Port Triggers 41
- • DirectX 7 and DirectX 8 41
- • MSN Games by Zone.com 41
- • Battle.net 41
- Configuring a Gaming DMZ Host 42
- • The use of random ports 42
- Configuring the Gateway 43
- Gateway > STATUS Page 44
- Gateway > WAN Page 45
- CAUTION! 48
- • The application port number 52
- Gateway > LOG Page 55
- Configuring TCP/IP 56
- Setting Up the Wireless LAN 70
- Do not use the default ESSID 71
- Configuring WEP on the SBG900 73
- • Wireless > STATUS Page 76
- • Wireless > NETWORK Page 76
- Wireless > STATUS Page 77
- Wireless > NETWORK Page 78
- Wireless > STATISTICS page 82
- Setting Up a USB Driver 84
- Motorola 87
- Copying Files 87
- Regulatory, Safety, Software 88
- 6 Click Next 90
- 13 Click Remove Driver 96
- Click Settings 97
- Click the Hardware tab: 97
- SBG900 User Guide 100
- ExitPrint 100
- Modem Gateway 104
- Troubleshooting 105
- Contact Us 106
- Frequently-Asked Questions 107
- Specifications 109
- Cable Modem 110
- Glossary 111
- SBG900 and 114
- Ethernet 118
- SBG900 119
- printed 121
- but at much lower cost 128
- Software License 129
- Visit our website at: 130
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