Motorola MOTO 9C START (WM6.1) User's Guide

WIRELESS FUSIONENTERPRISEMOBILITY SUITEUSER GUIDE FORVERSION H3.40

viii Wireless Fusion Enterprise Mobility Suite User GuideChapter 13: FIPS Compliant OperationGeneral Guidelines ...

13 - 2 Wireless Fusion Enterprise Mobility Suite User Guide2. Specify only Extensible Authentication Protocol-Transport Layer Security (EAP-TLS), Prot

CHAPTER 14 CONFIGURATION EXAMPLESIntroductionThis chapter provides example procedures for configuring specific authentication and encryption types.EAP

14 - 2 Wireless Fusion Enterprise Mobility Suite User Guide4. In the Allow Provisioning drop-down list, select Yes.5. In the Allow Refreshing drop-dow

Configuration Examples 14 - 317. In the Authentication drop-down list, select EAP-FAST.18. Enable the Fast Roaming options as required.Figure 14-6Fast

14 - 4 Wireless Fusion Enterprise Mobility Suite User GuideFigure 14-9Installed Server Certificates Dialog Box25. Select a certificate from the drop-d

Configuration Examples 14 - 531. Use the Advanced ID dialog box to enter the 802.1X identity to supply to the authenticator. This value can be 63 char

14 - 6 Wireless Fusion Enterprise Mobility Suite User Guide36. Ensure that all three check boxes are selected.37. Tap Next. The Battery Usage dialog b

GLOSSARYAAES. Advanced Encryption Standard. A block cipher adopted as an encryption standard by the US Government, and is expected to be used worldwid

Glossary - 2 Wireless Fusion Enterprise Mobility Suite User Guidetranslate a particular domain name, it asks another one until the correct IP address

Glossary - 3a permanent address or one that is dynamically assigned to them each session. IP addresses are written as four sets of numbers separated b

ABOUT THIS GUIDEIntroductionThis guide provides information about using the Fusion Wireless Companion software on a Motorola Enterprise Mobility mobil

Glossary - 4 Wireless Fusion Enterprise Mobility Suite User GuidePEAP. Protected Extensible Authentication Protocol. PEAP is a method to securely tran

Glossary - 5TTLS. Tunneled Transport Layer Security. TTLS uses the TLS channel to exchange “attribute-value pairs” (AVPs). The general encoding of inf

Glossary - 6 Wireless Fusion Enterprise Mobility Suite User Guide

INDEXNumerics802.11 ESSID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2Aad-hoc . . . . . . . . . . . . . . . . . . . . . . . . . .

Index - 2 Wireless Fusion Enterprise Mobility Suite User GuideGgateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22Hhelp

Index - 3tunneled authentication . . . . . . . . . . . . . . . . . . . . . . . 4-6CHAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Index - 4 Wireless Fusion Enterprise Mobility Suite User Guide

72E-160082-01 Revision A - January 2012Motorola Solutions, Inc.1301 E. Algonquin Rd.Schaumburg, IL 60196-1078, U.S.A.http://www.motorolasolutions.comM

x Wireless Fusion Enterprise Mobility Suite User GuideNotational ConventionsThe following conventions are used in this document:•Italics are used to h

CHAPTER 1 GETTING STARTEDIntroductionEach Motorola Enterprise Mobility mobile computer has a wireless local area network (WLAN) interface. This WLAN i

1 - 2 Wireless Fusion Enterprise Mobility Suite User GuideWindows Mobile Home ScreenWhen the Windows Mobile Home screen is configured and Fusion is ma

Getting Started 1 - 3Figure 1-3Windows Mobile Classic Today Screen with Fusion Wireless CompanionWhen the Windows Mobile Classic Today screen is confi

1 - 4 Wireless Fusion Enterprise Mobility Suite User GuideFusion Wireless Companion FunctionsTap the Signal Strength icon or tap Start > Wireless C

Getting Started 1 - 5Figure 1-6Wireless Launcher Menu with Windows Managing the WLANMany of the items in the menu invoke one of the Fusion application

1 - 6 Wireless Fusion Enterprise Mobility Suite User GuideEach of the applications, except for WZC, has a chapter devoted to it in this guide.Addition

Getting Started 1 - 7Figure 1-8Enable RadioAlso note that the radio may be enabled or disabled using the Wireless Manager screen.Hide MenuTo hide the

1 - 8 Wireless Fusion Enterprise Mobility Suite User Guide7. Perform a reboot. Refer to the device’s User Guide for instructions.To switch from WZC to

CHAPTER 2 FIND WLAN APPLICATIONIntroductionUse the Find WLANs application to discover available networks in the vicinity of your and mobile computer.

2 - 2 Wireless Fusion Enterprise Mobility Suite User Guide.Tap-and-hold on a WLAN network to open a pop-up menu which provides three options: Connect

Find WLAN Application 2 - 3Figure 2-2Find WLANs Menu.Select Connect to to view the list of existing profiles matching the select ESSID. The mobile com

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CHAPTER 3 MANAGE PROFILESAPPLICATIONIntroductionA profile is a set of operating parameters that define how the mobile computer will connect to a speci

3 - 2 Wireless Fusion Enterprise Mobility Suite User GuideYou can perform various operations on the profiles in the list. To operate on an existing pr

Manage Profiles Application 3 - 3Figure 3-3Manage Profiles - ConnectOnce selected, the mobile computer uses the settings configured in the profile (i.

3 - 4 Wireless Fusion Enterprise Mobility Suite User GuideDeleting a ProfileTo delete a profile from the list, tap and hold the profile and select Del

Manage Profiles Application 3 - 5Roaming algorithm will only attempt to connect to a profile for which it is not necessary to prompt the user for cred

Wireless Fusion Enterprise Mobility SuiteUser Guide for Version H3.4072E-160082-01Rev. AJanuary 2012

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CHAPTER 4 PROFILE EDITOR WIZARDIntroductionUse the Profile Editor Wizard to create a new Wireless Local Area network (WLAN) profile or edit an existin

4 - 2 Wireless Fusion Enterprise Mobility Suite User GuideTap Next. The Operating Mode dialog box displays.Operating ModeUse the Operating Mode dialog

Profile Editor Wizard 4 - 3Figure 4-3Ad-hoc Channel Selection Dialog Box2. Tap Next. The Encryption dialog box displays. See Encryption on page 4-16 f

4 - 4 Wireless Fusion Enterprise Mobility Suite User GuideFigure 4-4Authentication Dialog BoxSelect the security mode from the Security Mode drop-down

Profile Editor Wizard 4 - 5Authentication TypeSelect an available authentication type from the drop-down list. The options listed in the drop-down lis

4 - 6 Wireless Fusion Enterprise Mobility Suite User GuideTap Next. Selecting PEAP, TTLS or EAP-FAST displays the Tunneled Authentication Type dialog

Profile Editor Wizard 4 - 7Figure 4-6Tunneled Authentication Dialog BoxTo select a tunneled authentication type:1. Select a tunneled authentication ty

4 - 8 Wireless Fusion Enterprise Mobility Suite User GuideUser Certificate SelectionIf a User Certificate is required to support the chosen security s

Profile Editor Wizard 4 - 9installable only from .cer and .p12 files placed on the device. WAPI User certificates cannot be installed From Server.To i

ii Wireless Fusion Enterprise Mobility Suite User Guide© 2012 by Motorola Solutions, Inc. All rights reserved.No part of this publication may be repro

4 - 10 Wireless Fusion Enterprise Mobility Suite User Guide2. Choose Import from File and tap OK.The Open dialog box appears.Figure 4-11Open Dialog Bo

Profile Editor Wizard 4 - 11Figure 4-13Installed Server Certificates Dialog BoxServer Certificate InstallationA server certificate can only be install

4 - 12 Wireless Fusion Enterprise Mobility Suite User Guide4. A confirmation dialog verifies the installation. If the information in this dialog is co

Profile Editor Wizard 4 - 13Figure 4-18Password Dialog Box1. Enter a password in the Enter Password field.If an authentication tunnel type of EAP-GTC

4 - 14 Wireless Fusion Enterprise Mobility Suite User GuideFigure 4-20Advanced Identity Dialog BoxTap Next. The Encryption dialog box displays.Credent

Profile Editor Wizard 4 - 15The following authentication types have credential caching:•EAP-TLS•PEAP•LEAP•TTLS•EAP-FAST.Some exceptions to the credent

4 - 16 Wireless Fusion Enterprise Mobility Suite User GuideFigure 4-22Time Cache Options Dialog Box1. Tap the Interval radio button to check credentia

Profile Editor Wizard 4 - 17Based on the encryption method and the authentication type, the user may have to manually enter pre-shared encryption keys

4 - 18 Wireless Fusion Enterprise Mobility Suite User GuideHexadecimal KeysTo enter the hexadecimal key information select the Hexadecimal Keys radio

Profile Editor Wizard 4 - 195. In the Confirm field, re-enter the key. When the keys match, a message appears indicating that the keys match.6. Repeat

iiiRevision HistoryChanges to the original manual are listed below:Change Date Description-01 Rev. A 01/2012 Initial release.

4 - 20 Wireless Fusion Enterprise Mobility Suite User GuideFigure 4-27WEP-40 and WEP-104 WEP Keys Dialog Boxes3. In the Key field, enter the key.a. Fo

Profile Editor Wizard 4 - 21Figure 4-29IPv4 Address Entry Dialog BoxSelect all three check boxes to automatically obtain addresses from a remote serve

4 - 22 Wireless Fusion Enterprise Mobility Suite User GuideSelect the Set Static DNS Address or Set static WINS address check box, then tap Next to di

Profile Editor Wizard 4 - 23Tap Next. The Transmit Power dialog box displays.Transmit PowerThe Transmit Power drop-down list contains different option

4 - 24 Wireless Fusion Enterprise Mobility Suite User GuideBattery UsageUse the Battery Usage dialog box to select power consumption of the wireless L

CHAPTER 5 MANAGE CERTIFICATESAPPLICATIONIntroductionUsers can view and manage security certificates in the various certificate stores. Tap the Signal

5 - 2 Wireless Fusion Enterprise Mobility Suite User Guide Figure 5-2Certificate Type OptionsThe Certificate Manager window contains command buttons a

Manage Certificates Application 5 - 3 Figure 5-4Certificate Properties WindowTap ok, Escape, or X button to exit (depending on the mobile computer).Im

5 - 4 Wireless Fusion Enterprise Mobility Suite User Guide Figure 5-5Import Certificate Dialog BoxSelect the Import from File (.cer, .pfx) radio butto

Manage Certificates Application 5 - 5Delete a CertificateTo delete a certificates:Select the certificate to delete. Figure 5-8 Certificate Dialog Box

iv Wireless Fusion Enterprise Mobility Suite User Guide

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CHAPTER 6 MANAGE PACS APPLICATIONIntroductionUsers can view and manage Protected Access Credentials (PACs) used by Cisco's Extensible Authenticat

6 - 2 Wireless Fusion Enterprise Mobility Suite User GuideThe pop-up menu also allows the user to select the Properties, Import and Delete commands.Yo

Manage PACs Application 6 - 3Import PACUsually PACs are automatically provisioned to the mobile computer over the air the first time EAP-FAST authenti

6 - 4 Wireless Fusion Enterprise Mobility Suite User GuideFigure 6-6Import PAC File Dialog BoxTap ok to close the dialog box. You will be returned to

CHAPTER 7 OPTIONSIntroductionUse the wireless Option dialog box to select one of the following operation options from the drop-down list. The options

7 - 2 Wireless Fusion Enterprise Mobility Suite User GuideOp (Operating) Mode FilteringThe Op Mode Filtering options cause the Find WLANs application

Options 7 - 3Figure 7-2Band Selection Dialog BoxSystem OptionsUse System Options to set miscellaneous system setting.Figure 7-3System Options Dialog B

7 - 4 Wireless Fusion Enterprise Mobility Suite User GuideAuto PAC SettingsUse the Auto PAC Settings to configure whether to allow automatic Protected

Options 7 - 5IPv6Use the IPv6 options to enable or disable IPv6 for WLAN.Figure 7-5IPv6 Options Dialog BoxWLAN ManagementUse WLAN Management to select

TABLE OF CONTENTSRevision History...

7 - 6 Wireless Fusion Enterprise Mobility Suite User Guide802.11 OptionsUse 802.11 Option to enable or disable Pre-Authentication for WLAN. When Pre-A

Options 7 - 7Radio Optimization ModeUse Radio Optimization option to enable WLAN radio optimization for Cisco or Motorola infrastructures. If this set

7 - 8 Wireless Fusion Enterprise Mobility Suite User GuideHaving a password prohibits an un-trusted user from, for example, creating or editing a prof

Options 7 - 9Figure 7-12Export Options Save As Dialog Box2. Enter a filename in the Name: field. The default filename is WCS_OPTIONS.REG.3. Select the

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CHAPTER 8 WIRELESS STATUSAPPLICATIONIntroductionTo open the Wireless Status window, tap the Signal Strength icon > Wireless Status. The Wireless St

8 - 2 Wireless Fusion Enterprise Mobility Suite User Guide•Quit - exits the Wireless Status window.Each option window contains a back button to retur

Wireless Status Application 8 - 3Current Profile WindowThe Current Profile window displays basic information about the current profile and connection

8 - 4 Wireless Fusion Enterprise Mobility Suite User GuideIPv4 Status WindowThe IPv4 Status window displays the current IP address, subnet, and other

Wireless Status Application 8 - 5IPv6 Status WindowThe IPv6 Status window displays IPv6 status, current IPv6 addresses and other IPv6 related informat

vi Wireless Fusion Enterprise Mobility Suite User GuideEditing a Profile ...

8 - 6 Wireless Fusion Enterprise Mobility Suite User GuideFigure 8-5IPv6 Status WindowDouble tap on a device IPv6 Addresses or Temporary IPv6 address

Wireless Status Application 8 - 7Figure 8-6IPv6 Address Details ExampleWireless Log WindowThe Wireless Log window displays a log of recent activity, s

8 - 8 Wireless Fusion Enterprise Mobility Suite User GuideSaving a LogTo save a Wireless Log:1. Tap the Save button. The Save As dialog box displays.2

Wireless Status Application 8 - 9Versions WindowThe Versions window displays software, firmware, and hardware version numbers.To open the Versions win

8 - 10 Wireless Fusion Enterprise Mobility Suite User GuideDevice Device model and identification numbers.OS Operating System version information.Tabl

CHAPTER 9 WIRELESS DIAGNOSTICSAPPLICATIONIntroductionThe Wireless Diagnostics application window provides links to perform Internet Control Message Pr

9 - 2 Wireless Fusion Enterprise Mobility Suite User GuideICMP Ping WindowThe ICMP Ping window allows testing of a connection at the network layer (pa

Wireless Diagnostics Application 9 - 3Figure 9-3DNS Lookup Options WindowGraphsA real time graph of any of the above statistics can be displayed by do

9 - 4 Wireless Fusion Enterprise Mobility Suite User Guidethe test. By default, this is set to IPv4 then IPv6, which indicates that it will try to res

CHAPTER 10 LOG ON/OFF APPLICATIONIntroductionThere are two ways a user can connect to a profile when the profile requires credentials: either by using

Table of Contents viiBand Selection ...

10 - 2 Wireless Fusion Enterprise Mobility Suite User GuideLogging OnIf not already logged on to any profile, the user can launch the Network Login wi

Log On/Off Application 10 - 3Tap OK to send the credentials to Fusion Wireless Companion. If one or more of the required fields is left blank, a dialo

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CHAPTER 11 PERSISTENCEIntroductionAs you configure the Fusion Wireless Companion settings (i.e., profiles, options, user and root certificates, and PA

11 - 2 Wireless Fusion Enterprise Mobility Suite User GuideFusion Wireless Companion relies on the user to help manually with persistence for profiles

CHAPTER 12 NO USER INTERFACEFEATURESThis chapter describes the features of Fusion Wireless Companion that can be turned on and off but do not have a s

12 - 2 Wireless Fusion Enterprise Mobility Suite User GuideTable 12-1 illustrates the intersection of Band Selection with Channel Mask settings.Networ

No User Interface Features 12 - 3Default registry key setting of 0 (or key not present) implies the policy is disabled. This allows WLAN to function n

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CHAPTER 13 FIPS COMPLIANT OPERATIONThis chapter describes how to set up and use Fusion Wireless Companion in a Federal Information Processing Standard