Motorola PTP 500 User's Guide download pdf (Page 188)

9 Troubleshooting (Fault Finding)

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9.2 Test Radio Link

9.2.1 No Activity

If there is no communication over the radio link and the unit at the other end of the link can be

managed on its local network, the following procedure should be adopted:

If there is no wireless activity then the configuration should be checked. It is essential that the

following items are correct:

1. Check for Alarm conditions on Home page.

2. Check that the software at each end of the link is the same version.

3. Check that the Target Mac address has been correctly configured at each end of the

link.

4. Check Range.

5. Check Tx Power.

6. Check License keys to ensure that both units are the same product variant.

7. Check Master/Slave status for each unit and ensure that one unit is Master and the

other unit is slave.

8. Check that the link has not been further obscured or the ODU misaligned.

9. Check the DFS page at each end of the link and establish that there is a quiet

wireless channel to use.

If there are no faults found in the configuration and there is absolutely no wireless signal, retry

the installation procedure. If this does not work then the ODU may be faulty.

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Motorola PTP 500 User's Guide Page 188