31Troubleshooting
Troubleshooting
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Crash recovery
In the unlikely event that your phone stops responding
to taps and key presses, try a quick reset. Remove the
back cover and battery (“Assemble & charge” on
page 4), then replace and switch your phone on as
usual.
Reset
To reset your phone to factory settings and erase all
the data on your phone, press Menu >
Settings
>
Privacy > Factory data reset > Reset phone.
Warning: All data on your phone will be deleted.
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