Motorola MILESTONE 2 Specifications Page 49

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  • TROUBLESHOOTING
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47Troubleshooting
Lock & unlock
To lock the screen/smartphone:
Press Power/Lock .
Let the screen time out (don’t press anything).
Switch off the power.
To unlock the screen/smartphone, press
Power/Lock , or press Home . Or switch on the
smartphone to display the lock screen.
Forgot your pattern or passcode?
If you forget your pattern or passcode, contact your
service provider.
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your smartphone stops
responding to touches and key presses, try a quick
reset. Remove the back cover and battery (“Assemble &
charge” on page 3), then replace and switch your
smartphone on as usual.
Reset
To reset your smartphone to factory settings and erase
all the data on your smartphone, press Menu
>
Settings > Privacy > Factory data reset > Reset
phone
.
Warning: All data on your smartphone will be deleted.
(Nothing on your memory card is deleted.)
Service & repairs
If you have questions or need assistance, go to
http://www.motorola.com/support
, where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
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