Motorola M3588 User Manual Page 71
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What to do if...
69
English
What to do if...
You can’t switch your phone on
Check the battery. Is it charged, properly fitted and are the contacts clean and dry? See ‘Important Battery
Information’.
You can’t make calls
Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in
a building, move closer to a window.
Check the Network Selection settings. Try Manual Selection, or try another network. See ‘Network Search’.
Check your Operator coverage map.
Is Restricted displayed? Check the Call Barring and Fixed Dialling settings.
Has the call charge limit been reached? Use your PIN2 code to reset the limit or contact your Service
Provider. See ‘Set Total Charge Limit’.
Has a new SIM card been inserted? Check that no new restrictions have been imposed.
You can’t receive calls
Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in
a building, move closer to a window.
Check the Call Diversion and Call Barring settings.
Your phone won’t unlock
Have you inserted a new SIM card? Enter the new PIN code. See ‘Entering Your SIM Card PIN Code’.
Do you have a replacement phone? Enter the default phone unlock code - 1234.
Have you forgotten the unlock code? Press
[
or
]
to change the unlock code (you will need your
security code).
Your PIN is blocked
Enter the PIN unblocking code supplied with your SIM card (see ‘Unblocking Your Phone’).
Your PIN2 is blocked
Enter the PIN2 unblocking code supplied with your SIM card (see ‘Change SIM PIN2 Code’).
Your SIM card won’t work
Is the card inserted the right way round? See ‘SIM Card Insertion/Removal’.
Is the gold chip visibly damaged or scratched? Return the card to your Service Provider.
Check the SIM contacts. If they are dirty, clean them with an antistatic cloth.
mod2_en.bk : notes.fm5 Page 69 Monday, January 18, 1999 9:32 AM
- Quick Reference 1
- Introduction 3
- Understanding this Manual 4
- Menu Navigation 5
- Total Customer Satisfaction 7
- Motorola’s Warranty 7
- Contents 10
- IMPORTANT 11
- Batteries 12
- Electronic Devices 12
- European Union Directives 14
- Conformance Statement 14
- The Display 15
- Special Keys 15
- The Flip (if fitted) 15
- Your Battery 16
- Low Battery Warning 17
- Removing the Battery Cover 17
- Fitting Your Battery 17
- Charging the Battery 18
- Using ‘AA’ Batteries 18
- Your SIM Card 19
- Entering Your Unlock Code 21
- Making a Phone Call 22
- Book menu 23
- Receiving a Phone Call 24
- In-Call Menu 25
- Call Holding and Call Waiting 26
- Making a Conference Call 28
- Transfer Call 29
- Using the Options Menu 31
- The Phone Book Menu 32
- What is the Phone Book? 33
- Personal Numbers 35
- Show Services 36
- Last Ten Calls 37
- My Phone Number(s) 37
- Fixed Dialling 38
- One-Touch Dial Setting 39
- Call Related Features Menu 40
- Restrict My Phone Number 41
- Talk and Fax 43
- Messages Menu 46
- How to Read SMS Messages 47
- Outgoing Messages 48
- Message Editor 49
- Cell Broadcast 49
- Message Settings 50
- Phone Setup Menu 51
- Require SIM Card PIN 53
- Phone Status 55
- Network Selection Menu 56
- Available Networks 57
- Network Search 57
- Find New Network 58
- Call Meters Menu 59
- Show Call Timers 60
- Set Audible Call Timers 60
- Set In-Call Display 60
- Call Charge Settings 61
- Lifetime Timer 61
- Accessory Setup Menu 62
- Safety Timer 63
- Auxiliary Alert 63
- Using the Quick Access Menu 65
- Accessories 69
- What to do if 71
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