V.small V.light V.desirable ...and now V.colours
Quick Reference GuideBasic OperationQuick Access InterfaceStore to Phone book
KramerDual BandGSM CELLULAR PHONEGlobal Customer Services PolicyIssue 1.015th Dec 1998Motorola Inc.Cellular Subscriber SectorEuropean Cellular Subscri
Page 2 of 7Motorola Confidential ProprietaryPURPOSEThis document specifies the Customer Service requirements to provide after sales support forthe Kra
Page 3 of 7Motorola Confidential ProprietarySECTION 1.0 - SERVICE POLICY1.1 Warranty:Product will be sold with the standard 12 months warranty terms a
Page 4 of 7Motorola Confidential Proprietary1.4 Customer Support:Customer support (End user) will be available through dedicated Call Centres and In C
Page 5 of 7Motorola Confidential ProprietarySECTION 2.0 - SERVICE REQUIREMENTS2.1 Training and DocumentationLevel 1 Service will be replace for new &a
Page 6 of 7Motorola Confidential ProprietaryLevel 4 Service will consist of repair of all fails including those not repairable by Level 3Centres. This
Page 7 of 7Motorola Confidential ProprietarySECTION 3.0 -QUALITY REPORTING, METRICS3.1 Field Return Rate:The 1998 Projected Field Return Rates = TB
Mechanical Spare Parts ListVersion 1.7GSM Kramer - V3688 21st Aug 1999Xcvr Item Number SWF3076PD SWF0387AA SWF0379AA SWF0381AA SWF0380AA Internal E
RX SIGNAL PATHTX SIGNAL PATH MAIN VCO SIGNAL PATHTUNING VOLTAGESREFERENCE CLOCKOrderable PartNon - Orderable PartU900U702U701G_CAP2SRAMEEPROMJ 60015 P
SW_RFA1U401U101SWITCHCONTROLDET812 111071, 324, 14SAT.EXT ANTFL450RX SIGNAL PATHTX SIGNAL PATH MAIN VCO SIGNAL PATHTUNING VOLTAGESREFERENCE CLOCK1805-
Quick Reference GuideMemory Dialling
EUROPE MIDDLE EAST & AFRICACUSTOMER SERVICES27.01.98LEVEL 3 LAYOUT Rev. 1.0DUAL BAND KRAMERRay Collins, Ralf Lorenzen, Michael Hansen, Colin Jack
EUROPE MIDDLE EAST & AFRICACUSTOMER SERVICES30.07.99LEVEL 3 LAYOUT Rev. 1.0DUALBAND KRAMER H23Ray Collins, Ralf Lorenzen, Michael Hansen Page1DUAL
V_REF=2.75VKramer BLOCK DIAGRAM EGSM RX: 925.1 - 959.8 MHz TX: 880.2 - 914.8 MHz Sens. = -102 dBm Pout = 33 dBm DCS RX:
GSM SERVICE SUPPORT GROUP 04.10.99LEVEL 3 AL SCHEMATICS Rev. 1.0DUAL BAND KRAMERMichael Hansen, Ray Collins, Ralf Lorenzen Page 2of 3REVISIONSDUALBAND
CE8Dual Band KRAMER P11RX SIGNAL PATHTX SIGNAL PATHMAIN VCO SIGNAL PATHTUNING VOLTAGES13 MHz REFERENCE CLOCKTEXT REFERENCE SIGNALSDATA BUS ADDRESS BU
Dual Band KRAMER P11GSM SERVICE SUPPORT GROUP 01.10.99LEVEL 3 COLOUR SCHEMATICS Rev. 1.2GSM KRAMER RFRalf Lorenzen, Ray Collins, Michael Hansen Page 2
EUROPE MIDDLE EAST & AFRICACUSTOMER SERVICES04.02.99LEVEL 3 COLOUR SIGNAL FLOW Rev. 1.0Dual Band KramerRay Collins, Ralf Lorenzen, Michael Hansen,
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Quick Reference GuideSpecial FeaturesControl¥ Customisable Quick Access Menu- Place nine of your most frequentlyused features in your own personalmenu
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Quick Reference Guide Special FeaturesDiscretion¥ VibraCallª - In locations whereyou donÕt want your phone to ring, orwhich are too noisy to
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Quick Reference Guide Special FeaturesPersonalityª¥ Unique to Motorola. Personality ªallows you to personalise the way youuse your phone - for example
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Data SolutionsSmart CELLectªPCC905056k Global ModemPC CardPCC9560AccessoriesCarry SolutionsHands-freeAccessoriesIn-carAccessoriesChargersCar KitsSmart
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New Packaging¥ KAG TO DROP IN VISUALS UPON APPROVAL
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After Sales Service¥ General consumer helplines for pre& post sales enquiries (same No. ascellular & paging)¥ 12 months warranty¥ Helpline for
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An Integrated Pan EMEA Advertising,PR and POS Campaign¥ 30 second TV Commercial available to allmarkets from September¥ New Print campaign featuring d
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Summary - Launch Plan¥ Launch of 2 new colours¥ New logo and graphic that builds onstyle and brand character of stylish,outgoing and trend setting¥ Ne
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Jack Colin-WCJ006Sent: Friday, January 15, 1999 12:26 PMTo: Ray CollinsSubject: Kramer Complete BOMSWF3076DA Bom ReportLVL COMPONENT_PART DESCRIPTION
> 3 4104741Z01 SPRING HINGE VADAR 1 2 1 B Y N>> 3 4304764Z01 SPACER HINGE VADAR 1 2
> 1 SWF3077DA XCVR (H12) STARTC 210 CORE BLK 1 1 1 M Y Y>> 2 CDLF1471T TEMP KRMR H12 ROM 3.1 XCVR BD 1 1
> L338> 4 0662057M26 RES. CHIP 10 5% 20X40 2 1 1 B Y N> R1000> 4 RES. CHIP 10 5% 20X4
> R226> 4 RES. CHIP 1000 5% 20X40 1 1 B Y N> R306> 4 RES. CHIP 1000 5% 20X4
> 4 RES. CHIP 10K 5% 20X40 1 1 B Y N> R628> 4 RES. CHIP 10K 5% 20X40
> 4 RES. CHIP 100K 5% 20X40 1 1 B Y N> R206> 4 RES. CHIP 100K 5% 20X40
> 4 CER CHIP CAP .022UF 1 1 B Y N> C917> Motorola Internal Use Only>&g
> C247> 4 CAP CHIP 10000 PF 10% X7R 1 1 B Y N> C963> 4 CAP CHIP 10000 PF 10% X
Introducing the Motorola V.3688in two new colours
V.small V.light V.desirable V.colours
> C335> 4 CAP CHIP 10.0 PF 5% COG 1 1 B Y N> C244> 4 CAP CHIP 10.0 PF 5% COG
> 4 2113743N36 CAP CHIP 27.0 PF 5% COG 6 1 1 B Y N> C333> 4 CAP CHIP 27.0 PF 5% COG
> 4 2113743N52 CAP CHIP 120 PF 5% COG 3 1 1 B Y N> C224> 4 CAP CHIP 120 PF 5% COG
> J604> 4 4009368L03 SW TACTILE RT ANGL 3 POLE SMD 1 1 1 B Y N> VA> 4 4209388S01 CLIP TOP FLEX
> Q340> 4 TSTR DUAL NPN/PNP UMH 5 1 1 B Y N> Q343> 4 4809939C06 TSTR DUAL PNP/NPN UMZ2N
>> 4 (PRA2819) PRELIMINARY BILL OF MATERIAL 1 2 1 Y N>> Motorola Internal Use Only>>
> 4 0662057M48 RES. CHIP 82 5% 20X40 1 1 1 B Y N> R266> 4 0662057M50 RES. CHIP 100 5% 20X40
> 4 RES. CHIP 1000 5% 20X40 1 1 B Y N> R253> 4 0662057M76 RES. CHIP 1200 5% 20X40
> R702> 4 RES. CHIP 4700 5% 20X40 1 1 B Y N> R921> 4 RES. CHIP 4700 5% 20X4
> J650> 4 2104801Z01 AP CER NPO 0.5PF 16V 1005 SMD 1 1 1 B Y N> C254> 4 2104801Z03 CAP CER NPO 0.7PF 16V 1
Product Description Internal Name: Kramer / Market Name: v3688Created By: Pete Thompson-WPT003/LIB/Motorola CSS on 17.02.98 at 17:45State: ReviewVersi
> 4 CAP CHIP 1000 PF 10% X7R 1 1 B Y N> C354> 4 CAP CHIP 1000 PF 10% X7R
> 4 CAP CHIP 100000 PF +80-20% Y5V 1 1 B Y N> C719> 4 CAP CHIP 100000 PF +80-20% Y5V
> 4 2113743N32 CAP CHIP 18.0 PF 5% COG 2 1 1 B Y N> C1261> 4 CAP CHIP 18.0 PF 5% COG
> C961> 4 CAP CHIP 39.0 PF 5% COG 1 1 B Y N> C479> 4 2113743N42 CAP CHIP 47.0 PF 5% COG
> C960> 4 2409134J27 IND CHIP FER FLTR 1000 0402 1 1 1 B Y N> L351> 4 2409154M07 IND CER MLTILYR 3.3NH 1
> 4 IN CER MULTILYR 27 NH 1608 1 1 B Y N> L101> 4 2409646M94 IND CER MULTILYR 47NH 1608
> 4 TSTR FET DUAL FDG6323L SC70-6 1 1 B Y N> Q00939> 4 4809606E08 DIODE DUAL SCHOTTKEY RB715F
> U701> 5 5199366A01 IC FLASH ROM 16M 28F160B3B X16 1 1 1 B Y N>> 4 5109509A16 IC SRAM 64KX16 KM616FS1000 B
> DS0973> 4 LED CHIP GRN 1608 LNJ314G8 1 1 B Y N> DS0974> 4 LED CHIP GRN 1608 L
Insert Table in field below to define key changes. Go to Menu -> Create -> Table. Maketable 4 columns wide.Enter brief summary of any updates
5 11/MAR/98 Tracey Koziol UpdatedsoftwarefeaturesIncorporatedGSM 1900 ReqUpdatedhardwarefeaturesIncludedcompetitivetable67 26/Mar/98 Ruchi Mangalik Up
document addedadditionalsoftwarerequirements added detailregarding colorsand styling ring moved VA/VR toStage II added availablepart numbers
9 25 June '98 Pete ThompsonAdded: Asian modelnumbers andpackagestructuremarket nameper newnamingconventionGSM1900 PAoutputStage 1 forGSM1900 incr
differenttransceiversChanged:insideescutcheonlabelsignatureapproval listDeleted:wirelessheadsetrequirement
10 8 July '98 Pete Thompson Updated "KeySoftwareRequirements" sectionUpdated "KeyHardwareRequirements" sectionMoved stylingri
requestnumbersAdded Asiantransceivernumber
11 17 July '98 Pete Thompson Added PACSGSampleRequirementsAdded PACSGApprovalnamesAdded thatlens andkeypad will becommonacross allregionsChangedr
Express Yourself¥ Now exists in three distinctive andunique colours:- Black- Radar Blue- Titanium¥ 1999 Motorola QuantitativeResearch showed the new c
Increased EPAlert level to98 db SPLSoftwareRequirements:-added dateswhen answers toopen issues aredue-addedclarification forseveral items-added"E
13 4 January '99NOTE:Updating is INPROCESSPete Thompson changedmarket namefrom "V3688"to "v3688"added "SocialNetworkers&
Insert Table in field below to define release approvals. Go to Menu -> Create -> Table.Make table 3 columns wide.When ready for release, submit
VP/General ManagerRalph PiniRoger KungFrank WapoleEngineeringPaul Dal SantoJay SmithRoger JellicoeDuane RabeProgram ManagerBruce HirtzerMarketingMark
Doug MainMaterialsHiram BurrowsRich WardJoni BerrettiniAccessoriesGayle LanduytJohn CalderoneEd RauchQualityJorge SantosJim WagnerTom ShawDavid CoxDis
Market Name:v3688Ship Authorization date:Stage 1 GSM 900/1800 Dec 1998Stage 1 GSM 1900 Feb 1999Stage 2 GSM 900/1800 REFRESH Mar 1999Stage 2 GSM 1900
market. The new StarTACTM will replace the existing StarTACTM 130 andStarTACTM 8000G as the new signature product.As of Revision 10, there are no pl
Define Product Tier (High, Mid, or Low):According to the new branding guidelines, this product will be in the SocialNetworker, and Business Achievers
Form FactorProductPackageBatteryWeight(g)Vol(cc)Length(mm)Width(mm)Depth(mm)v3688 Standard600mah LiIon83 72 82 43 26v3688 Best 300mah LiPoly72 72 82 4
Weight: 118 g (Standard battery), 98 g (LiIon battery)Dimensions: 107 x 46 x 18 mm, 74 ccDisplay: Illuminated high-contrast, full graphics with up
¥ V. series launched in March 1999in EMEA as the smallest andlightest GSM Dual-band phone inthe world¥ Black colour well received byconsumers¥ Launche
StarTAC 130 SE0197AB1** This model istargeted for firstshipments end ofAug '98. Marketconditions will beevaluated at thetime of the Kramerlaunch
The new StarTAC message will build on innovation and technological leadership ofthe original StarTAC phone to support the primary message of our bra
Volume: initial target 69 ccactual: 72 ccDimensions: length:82mm Width:43mm Depth:26mmDefine Housing Physical Characteristics. Insert drawings, pho
* The Aux Batt will NOT be supported for Kramer, however will be supported forthe analog Vader product.Define Battery Door Physical Characteristics.
14 x 15 bitmap for Asian characters must be included in all builds and testingapplications.Define Lens Physical Characteristics. Insert drawings, pho
External flip escutcheon part number: 5403796S02Internal - The GSM logo will be printed in gold (or silver for units with a chromeband) on vinyl escu
Define SIM Card, and SIM Card Reader Physical Characteristics. Insertdrawings, photos, or other representation if available.Will support small SIM fo
button should be positioned on top of the bottom housing on the antenna side. Thebutton must be easy to locate and actuate.External ports:Hirose acces
Volume (cubic cm) Weight(grams)Talk Time(minutes)StandbyTime(hours)WithBattery(Name)69 initialtarget 55*actual 60- - Transceiver only72 initialtarget
NOTE : All battery performance times are approximate and will vary dependingon network configuration,band and status, functions selected, and type o
The Brand Promise¥ Show your world thatyouÕve made it
Below are performance targets for GSM 1800:Tx = 225mA DRx2 = 5mADTx = 150mA DRx9 = 2.5mABelow are performance targets for GSM 1900:Tx = 225mA DRx2 = 5
Define Battery Technology compatibility and Security requirements:A new range of batteries will be developed using existing LiIon LSQ8 and LSQ6cells a
Define Data Compatibility:See "Connectivity" Section.Define any requirements in general terms, or define overall requirements scope:The soft
STAGE ILAUNCHSTAGE IILAUNCH0219 * WhiteCapsupportCommitted 10068* EGSM support Committed 10196 * Eastern EuropeanlanguagesCommitted 10195** STK class
handling datastack/A/Tcommand set)Software statesWhitecap 1.5 willbe required.
A007* Internal Data:A/T command setwill be residenton PCCommitted 10178* WAP (internetaccess)NA UnderInvestigation.Software statescommitment isdepende
must be committedCommitted?* Conference Call /Call transferimprovementCommitted 1?* Orange data fieldsupportUnderinvestigation -must be committedCommi
0135** Add "Show Time /Date" to QuickAccessCommittedUnderInvestigation.Answer due 31July.1?** Add "Find NewNetwork" to QuickAccess
The four transceivers will include the following languages. Languages may appear inmore than one transceiver.EnglishSpanishItalianFrenchSwedishDanish
Canadian FrenchEmergency DialingEmergency dialing must be supported under the following conditions:1. SIM inserted, no battery, external power2. SIM
The Brand CharacterÐ StylishÐ OutgoingÐ Trend-setting
KMR1 Color styling rings NA Committed 1KMR2 96x54 whiteholographic displayNA Under Investigation 1KMR2A 96x54 display withgreen (Optimax)holographic f
Operating Bands GSM 900/1800 GSM 1900Network Selection Automatic AutomaticNetwork Search Frequency Medium MediumSIM Lock None Is requiredHome Zone Non
Place cursor in [ ] below header. Go to menu, select Create -> Table. Selectnumber of rows you require, by 3 columns wide.Quick Access Voice Note
Divert All Voice Call **Place cursor in [ ] below header. Go to menu, select Create -> Table. Selectnumber of rows you require, by 7 columns wide
Add EntryErase EntryOne Touch Dial SettingTo Phone MemoryTo SIM MemoryTo Fixed Dial List2Key Answer Only ***OnOffE-mailERMESVoice
Place cursor in [ ] below header. Go to menu, select Create -> Table. Selectnumber of rows you require, by 7 columns wide.Phone Setup NetworkSele
Select Phone Line AvailableNetworksShow callcharges2Mute car radioLine 1 <PLMN List> Show last call On/OffLine 2 Register Now Total for all call
Battery saving modeOn/OffSelect keypad tonesNormal tonesSubmenu-1Single tonesOnNo tones Voice MailPhone statusOther NumberStatus ReviewOffMaster Reset
Pulp Insert part number, one-piece design, Kramer: 5685969H01Plastic Insert part number, one-piece design: TBDBulk PackagingPackaging must also be d
Standard GSM clamStarTACTMtransceiver1 SWF3076Standard Battery-520mAh Li Ionslim main1 SNN5339BStandard New mini Raecharger**1 available3Q'98,SPN
¥ Those who seek products that will helpthem feel important within their group¥ Those who like to have fun by keeping intouch with their friends¥ Thes
Standard GSM clamStarTACTMtransceiver1 SWF3528Standard Battery-520mAh LIi Ionslim main1 SNN5339BStandard New mini Raecharger**1 available3Q'98,SP
Standard 1 GSM 1900Transceiver1Need NumberStandard Battery 520mAh1 SNN5339Standard New miniCharger1 SPN4604Standard Plastic holster 1 SYN7100Standard
Performance Pack Transceiver19001Performance Pack Battery 520mAh2 SNN5339BPerformance Pack Mini RaeCharger**1 SPN4604Performance Pack Plastic BeltHols
Define any unique package Labeling required for this product. Include specialrequirements such as TIM Metricola numbers, etc.Include all labels, incl
MSN in human readable format and bar code (format 39)IMEI in human readable (with section spacers and check digit) and bar code(format 39)EAN in human
SPN4278 universaltransformercompatible with allRae styleconnectorsSYN4241 cigarette ligheradaptercompatible with allRae styleconnectorsSYN6718 UK Plug
SNN5339B Battery: slimLiIon-LSQ6550 mAhKramer /Vader / LeapAt launchResp: CoreEng.SNN5340B Battery: extracapacityLiIon-LSQ8900 mAhKramer /Vader / Leap
SYNxxxxA Battery door-large, darkmetallic greywith chromeinlayKramer /VaderAt launchResp: CoreEng.SYNxxxxA Battery door-extra large,dark metallicgrey
with eithergold orchrome inlaySPN4604 EP lowprofile travelcharger (MiniRae charger)underdevelopment.For use withall productsutilizing Raestyleconnecto
SKNxxxx Smart CardReader-battery doorAccepts 1/3of card2nd StageResp: CoreEng.SPNxxxx Hands freeportableheadset withoval earpiece- corded2nd StageResp
Key Benefits¥ FunctionalÐ One of the smallest and lightestphones in the worldÐ Ease of use, portabilityÐ External badge¥ EmotionalÐ ÒLook at MeÓ: Tell
Define Type Approval Requirements, such as GSM Phase 2, and other ApprovalRequirements, such as CE Compliance, E Mark Compliance, etc. Includecomplia
Hot Spot to Assembly Number Assignment database. This Hot Spot for use by allpersonnel.Click in Hot Spot, to view, or to generate a request for mode
Target markets for Asia for Stage I Kramer will be SingTel (Singapore), CSL(HK), and China Telecom (PRC).New Field Service Models:Place cursor in [ ]
SE0043AB1A1 MOTOROLABLACKDENMARKSWF3076SEE BELOW BATT LSQ6:SNN5339SLIM DOOR;BLACK: SYN7117MINI CHARGER:SPN4604BELT HOLSTER:SYN7712UK PLUG:SYN7455EURO
BELT HOLSTER:SYN7712
SE0043AB1H1 MOTOROLABLACK ITALYSWF3076SEE BELOW BATT LSQ6:SNN5339SLIM DOOR;BLACK: SYN7117MINI CHARGER:SPN4604BELT HOLSTER:SYN7712UK PLUG:SYN7455EURO P
BELT HOLSTER:SYN7712
SE0043AB1Q1 MOTOROLABLACK TURKEYSWF3076SEE BELOW BATT LSQ6:SNN5339SLIM DOOR;BLACK: SYN7117MINI CHARGER:SPN4604BELT HOLSTER:SYN7712UK PLUG:SYN7455EURO
BELT HOLSTER:SYN7712SE0043AB1Y1 MOTOROLABLACK CZECHREPSWF3076SEE BELOW BATT LSQ6:SNN5339SLIM DOOR;BLACK: SYN7117MINI CHARGER:SPN4604BELT HOLSTER:SYN77
SC0120AB1B1 MotorolaBlack AustraliaSWF3528SJN828368P09412A4068P09386A47268P09412A74BATT LSQ6:SNN5339SLIM DOOR;BLACK: SYN7117MINI CHARGER:SPN4604BELT H
Product Features¥ Amazingly small and colourful¥ SMS (Short Message Service)capable¥ VibraCallª alert¥ Optimaxª full graphics¥ Hands-free headset acce
SWF3528 SLIM DOOR;BLACK: SYN7117MINI CHARGER:SPN4604BELT HOLSTER:SYN7712HEADSET:SYN6962SC0128AB1B1 MotorolaBlack Hong KongSWF3528SJN828268P09413A89SJN
Place cursor in [ ] below header. Go to menu, select Create -> Table. Select numberof rows you require, by 5 columns wide.Models Manual KitNumber
SEE ABOVE SJN8132A 68P09412A40ENGLISH 1SEE ABOVE SJN8133A 68P09412A41FINNISH 2SEE ABOVE SJN8134A 68P09412A42DUTCH 2SEE ABOVE SJN8135A 68P09412A43FRENC
58 NSEE ABOVE SJN8145A 68P09412A52HUNGARIAN3SEE ABOVE SJN8153A 68P09412A59LATVIAN 3SEE ABOVE SJN8155A 68P09412A61UKRAINIAN3SEE ABOVE SJN8143A 68P09412
Define Core Schedule Milestone Requirements:Schedule Milestone Units Requested Date(DDMMMYY)CommentsNon-FunctioningCosmetically CorrectUnitsFor Market
*Dummy units must be supplied with non-production tooling2nd Stage (Refresh):Non-FunctioningCosmeticallyCorrect Units forMarketingPurposes3 of each c
Marketing Samples (full functionality) 100 EMEA, 100 Asia, 100 PACSG 15Jan '99 or As RequiredDummy Units* (non-functional) 8k EMEA, 5k Asia, 2.5k
this section is to keep a running list of all non-fulfilled requirements, for inclusion in thenext product design activity.Approval of this product de
001 LensMagnification forenhancedreadability002 "Glow-in-the-Dark"resin forkeypad003 Ability tocharge twobatteries inthe desktopcharger aton
Orange unique flex dual-brandedTIM unique flex dual-brandedOmnitel unique flex dual-brandedTelia unique flex dual-brandedFrance Telecom unique flex du
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