Motorola HK100 User Manual download pdf (Page 33)

Edge 5000i Gig-E IP Phone Bluetooth Module Set Up Guide 29

Bluetooth Module Troubleshooting

This section describes common Bluetooth functionality to check if a problem occurs.

Bluetooth Connectivity

If the Bluetooth Module power light is not on and the Bluetooth connection icon does not

appear in the display, ensure the following cables are installed properly as depicted

below:

• The DSS connector cable is firmly connected to the DSS interface of the Edge

5000i Gig-E IP Phone and

• The headset cable is properly plugged in to the correct port.

Figure 51. Bluetooth module with correct ports and phone jack connectivity.

If the DSS cable is not connected, you will have no power light and the Bluetooth

connection icon will not appear in the display. If the headset cable is not properly

connected, then you will have no audio.

Bluetooth Pairing

Verify that the Edge 5000i Gig-E IP Phone is properly paired with the Bluetooth-enabled

devices. The Bluetooth Module will pair with most Bluetooth devices, but there are

exceptions depending on some devices’ support levels of Bluetooth standards. This

Bluetooth Module supports Bluetooth Version 2.1 + EDR

. See the current lists of tested

devices in the Bluetooth Compatible Head Sets and Bluetooth Compatible Smart

Phones sections below.

EDR is Enhanced Data Rate, an optional element of the Bluetooth specification. If a Bluetooth device in a

Bluetooth data connection supports EDR, the EDR mode is used automatically.

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Motorola HK100 User Manual Page 33