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9 SB5100 Series Cable Modem User Guide
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Introduction Before You Begin Installation & Configuration FAQ
Troubleshooting
Glossary
Cabling and Startup for a Single User
Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem
must find and lock on the appropriate channels for communications.
1 Be sure your computer is on and the cable modem is unplugged.
2 Connect one end of the coaxial cable to the cable outlet or splitter. Connect the
other end of the coaxial cable to the CABLE connector on the cable modem.
Hand-tighten the connectors to avoid damaging them.
3 Insert the SURFboard Cable Modem CD-ROM into your CD-ROM drive.
4 Plug the power cord into the +12VDC connector on the cable modem and the
electrical outlet. This turns the SURFboard cable modem on. You do not need to
unplug it when not in use.
5 Check that the lights on the cable modem front cycle through this sequence:
• Power flashes during the self-test and changes to solid green when the self-test
is successfully complete.
• Receive flashes while scanning for the receive (downstream) channel and
changes to solid green when it is connected.
• Send flashes while scanning for the send (upstream) channel and changes to
solid green when it is connected.
• Online flashes while the cable modem downloads configuration data and
changes to solid green when the download is complete.
ETHERNET
USB
CABLE
+12VDC
USB CPE MA C ID:ABDCEF012345
S/N: PPPPMMYJJJSSSSSC AABBCCCC
HFC MAC ID: ABCDEF012345
C UST OM ER S / N: B CD F GH J K LM N P
SURFboard cable modem
To electrical
outlet (step 4)
To c able
outlet
(step 2)
Always connect coaxial cable to the wall outlet first.
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