Motorola DCT3080 Installation Manual download pdf (Page 18)

DCT3080 Installation Manual

Calling for Repairs

If a Motorola DCT3xxx set-top requires repair service, please call one of

the following Motorola Authorized Service Centers:

Company

From USA or Canada Outside USA or Canada

World Wide Digital

1-800-227-0450 1-956-541-0600

Teleplan

1-800-352-5274 1-302-322-6088

To ensure efficient service, request a Return for Service Authorization

(RSA) number. Be sure to display the RSA number prominently on all

equipment boxes.

The Service Center will provide the shipping address of the location

performing your repairs.

To ship your equipment for repair:

1 Pack the unit securely, if possible in its original factory shipping

carton.

2 Print or display the RSA number so it is easily visible on all

equipment boxes.

3 Enclose a note describing the exact problem. Complete and

enclose the checklist provided with the unit.

4 Ship the unit PREPAID to the address provided by the Service

Center.

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Motorola DCT3080 Installation Manual Page 18